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  1. Document Management System
  2. DMS-1211

DMS | Clone Template | Wrong Template is selected

    Details

    • Type: Bug
    • Status: Done
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: Carry Over - Fall
    • Labels:
      None
    • Company:
      All Clients/Multiple Clients

      Description

      Environment: PreProd

      Steps:
      1. admin Login
      2. communication > Email templates
      3. Select any template > Clone Template

      Expected: Selected Template clone should be openened
      Actual: The selected template clone is not appearing.

      Swapnil Pandhare Samir Ganesh Sadawarte

        Attachments

          Activity

          Hide
          narendra.kumar Narendra Kumar added a comment -

          Hi Priya Dhamande

          It's working but clone API is talking too much time to send data. See the below screenshot.

           

          This needs to be handled from the API side.

           

          Show
          narendra.kumar Narendra Kumar added a comment - Hi Priya Dhamande It's working but clone API is talking too much time to send data. See the below screenshot.   This needs to be handled from the API side.  
          Hide
          akash.thakur Akash Thakur (Inactive) added a comment -

          Hi Priya Dhamande,

          I have done the analysis & have debugged this clone API on the local environment no issues were caused such as slowness etc. we were able to clone the templates successfully on pre-prod & local environment this issue might be produced of a network glitch which renders API slow. please verify these & let us know if you experience such thing again.

           

          Thanks,

          Akash Thakur 

          Rohan J Khandave Ganesh Sadawarte Samir

          Show
          akash.thakur Akash Thakur (Inactive) added a comment - Hi Priya Dhamande , I have done the analysis & have debugged this clone API on the local environment no issues were caused such as slowness etc. we were able to clone the templates successfully on pre-prod & local environment this issue might be produced of a network glitch which renders API slow. please verify these & let us know if you experience such thing again.   Thanks, Akash Thakur  Rohan J Khandave Ganesh Sadawarte Samir
          Hide
          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment -

          Verified on Preproduction.
          Login - Admin

          Verified for template cloning for custom templates
          Its working fine
          PFA -

          Working fine
          Closing this ticket

          Thanks,
          Jayshree

          Priya Dhamande Hrishikesh Deshpande Sachin Hingole Satya

          Show
          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - Verified on Preproduction. Login - Admin Verified for template cloning for custom templates Its working fine PFA - Working fine Closing this ticket Thanks, Jayshree Priya Dhamande Hrishikesh Deshpande Sachin Hingole Satya

            People

            Assignee:
            akash.thakur Akash Thakur (Inactive)
            Reporter:
            priya.dhamande Priya Dhamande (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

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                8h
                Remaining:
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                3.5h