-
Type:
Bug
-
Status:
Done
-
Priority:
High
-
Resolution:
Done
-
Affects Version/s:
None
-
-
-
Company:
All Clients/Multiple Clients
I am getting an error that there can be no spaces or special characters in the PDF file name when trying to create a new document template. However, I can successfully upload the PDF robert has in the release notes which has special characters.
What is the PDF validation that is done here?
{"report":{"apdex":0.5,"isInitial":true,"journeyId":"0a233046-459f-4a03-96ff-72b057cc94b3","key":"jira.project.issue.view-issue","navigationType":0,"readyForUser":1150,"redirectCount":0,"resourceLoadedEnd":895.0999999046326,"resourceLoadedStart":367,"resourceTiming":[{"duration":10.900000095367432,"initiatorType":"link","name":"https://jira.workterra.net/s/3003653444a1e1a85555cab7dcfb3a21-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/css/_super/batch.css","startTime":367,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":367,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":377.90000009536743,"responseStart":0,"secureConnectionStart":0},{"duration":10.699999809265137,"initiatorType":"link","name":"https://jira.workterra.net/s/dd6a0911920485696ac20493290df627-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/css/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.css?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":367.30000019073486,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":367.30000019073486,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":378,"responseStart":0,"secureConnectionStart":0},{"duration":10.699999809265137,"initiatorType":"link","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.css","startTime":367.40000009536743,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":367.40000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":378.09999990463257,"responseStart":0,"secureConnectionStart":0},{"duration":11.800000190734863,"initiatorType":"link","name":"https://jira.workterra.net/s/bd548f27bbf8f278bd83b60dd3284ed8-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static-adgs/jira.webresources:global-static-adgs.css","startTime":367.5,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":367.5,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":379.30000019073486,"responseStart":0,"secureConnectionStart":0},{"duration":12,"initiatorType":"link","name":"https://jira.workterra.net/s/70725731a158a7140f19ddbd4201ba27-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static/jira.webresources:global-static.css","startTime":367.59999990463257,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":367.59999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":379.59999990463257,"responseStart":0,"secureConnectionStart":0},{"duration":405.59999990463257,"initiatorType":"script","name":"https://jira.workterra.net/s/f2623af22c15df767ec6ff268ae0b8bd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/js/_super/batch.js?locale=en-US","startTime":367.59999990463257,"connectEnd":367.59999990463257,"connectStart":367.59999990463257,"domainLookupEnd":367.59999990463257,"domainLookupStart":367.59999990463257,"fetchStart":367.59999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":380.90000009536743,"responseEnd":773.1999998092651,"responseStart":522,"secureConnectionStart":367.59999990463257},{"duration":527.2999997138977,"initiatorType":"script","name":"https://jira.workterra.net/s/6ce676f2a5bcc9651cef6e7956f05def-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/js/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":367.80000019073486,"connectEnd":367.80000019073486,"connectStart":367.80000019073486,"domainLookupEnd":367.80000019073486,"domainLookupStart":367.80000019073486,"fetchStart":367.80000019073486,"redirectEnd":0,"redirectStart":0,"requestStart":382,"responseEnd":895.0999999046326,"responseStart":522.8000001907349,"secureConnectionStart":367.80000019073486},{"duration":123.5,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.5/_/download/resources/com.atlassian.plugins.atlassian-chaperone:hotspot-tour/hotspot-tour.js?batch=false&locale=en-US","startTime":367.90000009536743,"connectEnd":367.90000009536743,"connectStart":367.90000009536743,"domainLookupEnd":367.90000009536743,"domainLookupStart":367.90000009536743,"fetchStart":367.90000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":382.90000009536743,"responseEnd":491.40000009536743,"responseStart":490.80000019073486,"secureConnectionStart":367.90000009536743},{"duration":156.69999980926514,"initiatorType":"script","name":"https://jira.workterra.net/s/6aa3fcf1fac5fd551eee0b69077524e6-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/aae1242f5fc81cc6a5bb8bc963ccda29/_/download/contextbatch/js/atl.global,-_super/batch.js?locale=en-US","startTime":368,"connectEnd":368,"connectStart":368,"domainLookupEnd":368,"domainLookupStart":368,"fetchStart":368,"redirectEnd":0,"redirectStart":0,"requestStart":383.90000009536743,"responseEnd":524.6999998092651,"responseStart":524,"secureConnectionStart":368},{"duration":157.40000009536743,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-en/jira.webresources:calendar-en.js","startTime":368.09999990463257,"connectEnd":368.09999990463257,"connectStart":368.09999990463257,"domainLookupEnd":368.09999990463257,"domainLookupStart":368.09999990463257,"fetchStart":368.09999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":385.09999990463257,"responseEnd":525.5,"responseStart":524.6999998092651,"secureConnectionStart":368.09999990463257},{"duration":157.90000009536743,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-localisation-moment/jira.webresources:calendar-localisation-moment.js","startTime":368.19999980926514,"connectEnd":368.19999980926514,"connectStart":368.19999980926514,"domainLookupEnd":368.19999980926514,"domainLookupStart":368.19999980926514,"fetchStart":368.19999980926514,"redirectEnd":0,"redirectStart":0,"requestStart":386.09999990463257,"responseEnd":526.0999999046326,"responseStart":525.5,"secureConnectionStart":368.19999980926514},{"duration":158.5,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.js?locale=en-US","startTime":368.30000019073486,"connectEnd":368.30000019073486,"connectStart":368.30000019073486,"domainLookupEnd":368.30000019073486,"domainLookupStart":368.30000019073486,"fetchStart":368.30000019073486,"redirectEnd":0,"redirectStart":0,"requestStart":389.09999990463257,"responseEnd":526.8000001907349,"responseStart":526.0999999046326,"secureConnectionStart":368.30000019073486},{"duration":27,"initiatorType":"link","name":"https://jira.workterra.net/s/05c862146699bb029ceb0a489075e63b-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/bcd66e9a133a1b9f5fd14b56841e1c5b/_/download/contextbatch/css/jira.global.look-and-feel,-_super/batch.css","startTime":368.5,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":368.5,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":395.5,"responseStart":0,"secureConnectionStart":0},{"duration":159,"initiatorType":"script","name":"https://jira.workterra.net/rest/api/1.0/shortcuts/805012/81da1c7492d7ee698ae1cc31902498d9/shortcuts.js?context=issuenavigation&context=issueaction","startTime":368.59999990463257,"connectEnd":368.59999990463257,"connectStart":368.59999990463257,"domainLookupEnd":368.59999990463257,"domainLookupStart":368.59999990463257,"fetchStart":368.59999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":398.69999980926514,"responseEnd":527.5999999046326,"responseStart":526.9000000953674,"secureConnectionStart":368.59999990463257},{"duration":28.700000286102295,"initiatorType":"link","name":"https://jira.workterra.net/s/9095228fa10daa2d3e3d7d5760c95e91-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/css/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.css?jira.create.linked.issue=true&richediton=true","startTime":368.69999980926514,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":368.69999980926514,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":397.40000009536743,"responseStart":0,"secureConnectionStart":0},{"duration":161,"initiatorType":"script","name":"https://jira.workterra.net/s/c19a1b46e985d7fb85efaf27c8febfdd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/js/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.js?jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":369,"connectEnd":369,"connectStart":369,"domainLookupEnd":369,"domainLookupStart":369,"fetchStart":369,"redirectEnd":0,"redirectStart":0,"requestStart":399.80000019073486,"responseEnd":530,"responseStart":527.6999998092651,"secureConnectionStart":369},{"duration":249.09999990463257,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-js/jira.webresources:bigpipe-js.js","startTime":405.30000019073486,"connectEnd":405.30000019073486,"connectStart":405.30000019073486,"domainLookupEnd":405.30000019073486,"domainLookupStart":405.30000019073486,"fetchStart":405.30000019073486,"redirectEnd":0,"redirectStart":0,"requestStart":458.69999980926514,"responseEnd":654.4000000953674,"responseStart":653.8000001907349,"secureConnectionStart":405.30000019073486},{"duration":212.90000009536743,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-init/jira.webresources:bigpipe-init.js","startTime":442.19999980926514,"connectEnd":442.19999980926514,"connectStart":442.19999980926514,"domainLookupEnd":442.19999980926514,"domainLookupStart":442.19999980926514,"fetchStart":442.19999980926514,"redirectEnd":0,"redirectStart":0,"requestStart":462.5,"responseEnd":655.0999999046326,"responseStart":654.5,"secureConnectionStart":442.19999980926514},{"duration":64.60000038146973,"initiatorType":"xmlhttprequest","name":"https://jira.workterra.net/rest/webResources/1.0/resources","startTime":920.1999998092651,"connectEnd":920.1999998092651,"connectStart":920.1999998092651,"domainLookupEnd":920.1999998092651,"domainLookupStart":920.1999998092651,"fetchStart":920.1999998092651,"redirectEnd":0,"redirectStart":0,"requestStart":938.9000000953674,"responseEnd":984.8000001907349,"responseStart":984.0999999046326,"secureConnectionStart":920.1999998092651}],"threshold":1000,"fetchStart":0,"domainLookupStart":0,"domainLookupEnd":0,"connectStart":0,"connectEnd":0,"requestStart":146,"responseStart":362,"responseEnd":442,"domLoading":365,"domInteractive":1208,"domContentLoadedEventStart":1208,"domContentLoadedEventEnd":1274,"domComplete":1580,"loadEventStart":1580,"loadEventEnd":1582,"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","marks":[],"measures":[],"correlationId":"b21e59cd5c35dd","effectiveType":"4g","downlink":9.8,"rtt":0,"serverDuration":63,"dbReadsTimeInMs":5,"dbConnsTimeInMs":7,"applicationHash":"156decd7d2b4272533aa6cefc8294af635e1da97","experiments":[]}}
BETA-402