-
Type:
Bug
-
Status:
Done
-
Priority:
High
-
Resolution:
Done
-
Affects Version/s:
None
-
-
-
Company:
All Clients/Multiple Clients
I am getting an error that there can be no spaces or special characters in the PDF file name when trying to create a new document template. However, I can successfully upload the PDF robert has in the release notes which has special characters.
What is the PDF validation that is done here?
{"report":{"apdex":0.5,"isInitial":true,"journeyId":"8ed7cf7f-545a-4710-9e3c-2aaf0fcb2e0e","key":"jira.project.issue.view-issue","navigationType":0,"readyForUser":1589.3999999761581,"redirectCount":0,"resourceLoadedEnd":1862.0999999642372,"resourceLoadedStart":734.6999999880791,"resourceTiming":[{"duration":406,"initiatorType":"link","name":"https://jira.workterra.net/s/3003653444a1e1a85555cab7dcfb3a21-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/css/_super/batch.css","startTime":734.6999999880791,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":734.6999999880791,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":1140.699999988079,"responseStart":0,"secureConnectionStart":0},{"duration":406,"initiatorType":"link","name":"https://jira.workterra.net/s/dd6a0911920485696ac20493290df627-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/css/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.css?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":735,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":735,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":1141,"responseStart":0,"secureConnectionStart":0},{"duration":406.4000000357628,"initiatorType":"link","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.css","startTime":735.0999999642372,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":735.0999999642372,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":1141.5,"responseStart":0,"secureConnectionStart":0},{"duration":406.9000000357628,"initiatorType":"link","name":"https://jira.workterra.net/s/bd548f27bbf8f278bd83b60dd3284ed8-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static-adgs/jira.webresources:global-static-adgs.css","startTime":735.0999999642372,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":735.0999999642372,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":1142,"responseStart":0,"secureConnectionStart":0},{"duration":407.60000002384186,"initiatorType":"link","name":"https://jira.workterra.net/s/70725731a158a7140f19ddbd4201ba27-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static/jira.webresources:global-static.css","startTime":735.1999999880791,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":735.1999999880791,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":1142.800000011921,"responseStart":0,"secureConnectionStart":0},{"duration":457.19999998807907,"initiatorType":"script","name":"https://jira.workterra.net/s/f2623af22c15df767ec6ff268ae0b8bd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/js/_super/batch.js?locale=en-US","startTime":735.3999999761581,"connectEnd":735.3999999761581,"connectStart":735.3999999761581,"domainLookupEnd":735.3999999761581,"domainLookupStart":735.3999999761581,"fetchStart":735.3999999761581,"redirectEnd":0,"redirectStart":0,"requestStart":735.3999999761581,"responseEnd":1192.5999999642372,"responseStart":1192.5999999642372,"secureConnectionStart":735.3999999761581},{"duration":488.19999998807907,"initiatorType":"script","name":"https://jira.workterra.net/s/6ce676f2a5bcc9651cef6e7956f05def-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/js/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":735.3999999761581,"connectEnd":735.3999999761581,"connectStart":735.3999999761581,"domainLookupEnd":735.3999999761581,"domainLookupStart":735.3999999761581,"fetchStart":735.3999999761581,"redirectEnd":0,"redirectStart":0,"requestStart":735.3999999761581,"responseEnd":1223.5999999642372,"responseStart":1223.5999999642372,"secureConnectionStart":735.3999999761581},{"duration":491.60000002384186,"initiatorType":"script","name":"https://jira.workterra.net/s/6aa3fcf1fac5fd551eee0b69077524e6-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/aae1242f5fc81cc6a5bb8bc963ccda29/_/download/contextbatch/js/atl.global,-_super/batch.js?locale=en-US","startTime":735.5999999642372,"connectEnd":735.5999999642372,"connectStart":735.5999999642372,"domainLookupEnd":735.5999999642372,"domainLookupStart":735.5999999642372,"fetchStart":735.5999999642372,"redirectEnd":0,"redirectStart":0,"requestStart":735.5999999642372,"responseEnd":1227.199999988079,"responseStart":1227.199999988079,"secureConnectionStart":735.5999999642372},{"duration":491.2000000476837,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.5/_/download/resources/com.atlassian.plugins.atlassian-chaperone:hotspot-tour/hotspot-tour.js?batch=false&locale=en-US","startTime":735.5999999642372,"connectEnd":735.5999999642372,"connectStart":735.5999999642372,"domainLookupEnd":735.5999999642372,"domainLookupStart":735.5999999642372,"fetchStart":735.5999999642372,"redirectEnd":0,"redirectStart":0,"requestStart":735.5999999642372,"responseEnd":1226.800000011921,"responseStart":1226.800000011921,"secureConnectionStart":735.5999999642372},{"duration":491.7999999523163,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-en/jira.webresources:calendar-en.js","startTime":735.8000000119209,"connectEnd":735.8000000119209,"connectStart":735.8000000119209,"domainLookupEnd":735.8000000119209,"domainLookupStart":735.8000000119209,"fetchStart":735.8000000119209,"redirectEnd":0,"redirectStart":0,"requestStart":735.8000000119209,"responseEnd":1227.5999999642372,"responseStart":1227.5999999642372,"secureConnectionStart":735.8000000119209},{"duration":491.89999997615814,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-localisation-moment/jira.webresources:calendar-localisation-moment.js","startTime":736,"connectEnd":736,"connectStart":736,"domainLookupEnd":736,"domainLookupStart":736,"fetchStart":736,"redirectEnd":0,"redirectStart":0,"requestStart":736,"responseEnd":1227.8999999761581,"responseStart":1227.8999999761581,"secureConnectionStart":736},{"duration":492.19999998807907,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.js?locale=en-US","startTime":736,"connectEnd":736,"connectStart":736,"domainLookupEnd":736,"domainLookupStart":736,"fetchStart":736,"redirectEnd":0,"redirectStart":0,"requestStart":736,"responseEnd":1228.199999988079,"responseStart":1228.199999988079,"secureConnectionStart":736},{"duration":492.5,"initiatorType":"link","name":"https://jira.workterra.net/s/05c862146699bb029ceb0a489075e63b-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/bcd66e9a133a1b9f5fd14b56841e1c5b/_/download/contextbatch/css/jira.global.look-and-feel,-_super/batch.css","startTime":736.1999999880791,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":736.1999999880791,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":1228.699999988079,"responseStart":0,"secureConnectionStart":0},{"duration":492.7999999523163,"initiatorType":"link","name":"https://jira.workterra.net/s/9095228fa10daa2d3e3d7d5760c95e91-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/css/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.css?jira.create.linked.issue=true&richediton=true","startTime":736.3000000119209,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":736.3000000119209,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":1229.0999999642372,"responseStart":0,"secureConnectionStart":0},{"duration":492.39999997615814,"initiatorType":"script","name":"https://jira.workterra.net/rest/api/1.0/shortcuts/805012/81da1c7492d7ee698ae1cc31902498d9/shortcuts.js?context=issuenavigation&context=issueaction","startTime":736.3000000119209,"connectEnd":736.3000000119209,"connectStart":736.3000000119209,"domainLookupEnd":736.3000000119209,"domainLookupStart":736.3000000119209,"fetchStart":736.3000000119209,"redirectEnd":0,"redirectStart":0,"requestStart":736.3000000119209,"responseEnd":1228.699999988079,"responseStart":1228.699999988079,"secureConnectionStart":736.3000000119209},{"duration":492.9000000357628,"initiatorType":"script","name":"https://jira.workterra.net/s/c19a1b46e985d7fb85efaf27c8febfdd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/js/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.js?jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":736.3999999761581,"connectEnd":736.3999999761581,"connectStart":736.3999999761581,"domainLookupEnd":736.3999999761581,"domainLookupStart":736.3999999761581,"fetchStart":736.3999999761581,"redirectEnd":0,"redirectStart":0,"requestStart":736.3999999761581,"responseEnd":1229.300000011921,"responseStart":1229.300000011921,"secureConnectionStart":736.3999999761581}],"threshold":1000,"fetchStart":1,"domainLookupStart":1,"domainLookupEnd":1,"connectStart":1,"connectEnd":1,"requestStart":650,"responseStart":730,"responseEnd":731,"domLoading":733,"domInteractive":1919,"domContentLoadedEventStart":1919,"domContentLoadedEventEnd":1961,"domComplete":2070,"loadEventStart":2070,"loadEventEnd":2072,"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","marks":[],"measures":[],"correlationId":"8a04a067d12671","effectiveType":"4g","downlink":9.9,"rtt":0,"serverDuration":47,"dbReadsTimeInMs":6,"dbConnsTimeInMs":6,"applicationHash":"156decd7d2b4272533aa6cefc8294af635e1da97","experiments":[]}}