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  1. Document Management System
  2. DMS-1273

DMS in CBAT: Phone # format for DMS sign-up

    Details

    • Company:
      All Clients/Multiple Clients

      Description

      I am using the same candidate for both 2-way texting and DMS beta testing. For 2-way texting, the candidate phone number needs to be in international format (prefaced with +1 for US).

      When I went to sign-up for DMS to view my test document, I am getting an error that my phone number is not a 10 digit #. While I was able to move forward after removing the #1, it would be nice to have consistency in the phone number formatting.

        Attachments

        1. DMS-1273.jpg
          161 kB
          Jayshree Nagpure
        2. image-2019-04-19-08-50-20-746.png
          140 kB
          Robert Malony
        3. Screenshot 2019-04-30 at 11.36.05 AM.png
          250 kB
          Narendra Kumar

          Activity

          Hide
          Robert.Malony Robert Malony (Inactive) added a comment -

          BETA-417

          Show
          Robert.Malony Robert Malony (Inactive) added a comment - BETA-417
          Hide
          samir Samir added a comment -
          Show
          samir Samir added a comment - Rohan J Khandave
          Hide
          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment -

          Environment - Production.

          Currently we have restricted Phone no to only 10 digits.
          We need to allow format of US phone no as well.

          Thanks
          Jayshree

          Priya Dhamande Swapnil PandhareSamir Rohan J Khandave

          Show
          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - Environment - Production. Currently we have restricted Phone no to only 10 digits. We need to allow format of US phone no as well. Thanks Jayshree Priya Dhamande Swapnil Pandhare Samir Rohan J Khandave
          Hide
          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment -

          Hi Narendra Kumar,

          Verified on preproduction.
          Verified the phone no in registration page for more than 10 digit.
          But as per US format we will need to add special character in phone no as well.
          Please refer attached above screen capture there phone no is like +1789787878.

          Re-opening this ticket to add few special character in phone no field.

          Thanks,
          Jayshree

          Priya DhamandeSachin Hingole Hrishikesh Deshpande Satya

          Show
          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - Hi Narendra Kumar , Verified on preproduction. Verified the phone no in registration page for more than 10 digit. But as per US format we will need to add special character in phone no as well. Please refer attached above screen capture there phone no is like +1789787878. Re-opening this ticket to add few special character in phone no field. Thanks, Jayshree Priya Dhamande Sachin Hingole Hrishikesh Deshpande Satya
          Hide
          narendra.kumar Narendra Kumar added a comment -

          Hi Jayshree Nagpure

          we will not allow any user to put any special character. We will add this internally.

           

          Thanks

          Narendra

          Show
          narendra.kumar Narendra Kumar added a comment - Hi  Jayshree Nagpure we will not allow any user to put any special character. We will add this internally.   Thanks Narendra
          Hide
          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment -

          Narendra Kumar - How admin will be able to update or add Candidate's phone no ?
          Currently only employee is allowed to add phone no while registration.

          Swapnil Pandhare Priya Dhamande

          Show
          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - Narendra Kumar - How admin will be able to update or add Candidate's phone no ? Currently only employee is allowed to add phone no while registration. Swapnil Pandhare Priya Dhamande
          Hide
          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment -

          Also there is an issue, if we enter 20 digit phone no, application is throwing error.
          PFA -

          Please consider this scenario also

          Priya Dhamande Swapnil Pandhare

          Show
          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - Also there is an issue, if we enter 20 digit phone no, application is throwing error. PFA - Please consider this scenario also Priya Dhamande Swapnil Pandhare
          Hide
          narendra.kumar Narendra Kumar added a comment -

          Hi Jayshree Nagpure

          Can you please tell me the steps to reproduce this error? Because when I'm testing at my side its working fine.

          Have a look at this 

           

          cc - Priya Dhamande, Samir

           

          Thanks

          Narendra

          Show
          narendra.kumar Narendra Kumar added a comment - Hi Jayshree Nagpure Can you please tell me the steps to reproduce this error? Because when I'm testing at my side its working fine. Have a look at this    cc - Priya Dhamande , Samir   Thanks Narendra
          Hide
          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment -

          Hi Narendra Kumar,

          We had discussion regarding this issue over call.
          I have shown you the steps to reproduce this issue.
          Today also i am facing this issue

          Thanks,
          Jayshree

          Priya Dhamande Sachin Hingole Hrishikesh Deshpande Satya

          Show
          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - Hi Narendra Kumar , We had discussion regarding this issue over call. I have shown you the steps to reproduce this issue. Today also i am facing this issue Thanks, Jayshree Priya Dhamande Sachin Hingole Hrishikesh Deshpande Satya
          Hide
          narendra.kumar Narendra Kumar added a comment -

          Hi Swapnil Pandhare

          I just discussed it with Ganesh Sadawarte, So we conclude that API needs to check in this. Registration API is working for 10 digits mobile number not more than 10. So can you please check this. Assigning you.

           

          Thanks

          Narendra 

          Show
          narendra.kumar Narendra Kumar added a comment - Hi Swapnil Pandhare I just discussed it with Ganesh Sadawarte , So we conclude that API needs to check in this. Registration API is working for 10 digits mobile number not more than 10. So can you please check this. Assigning you.   Thanks Narendra 
          Hide
          swapnil.pandhare Swapnil Pandhare (Inactive) added a comment -

          Hi Narendra Kumar,

          It was issue with users table. Phone number was getting checked in Users table instead of Communication tables. Now, we have removed it from users table and centralized Communications table will be used for Phone no. 20 characters allowed in it

           

          Thanks,

          Swapnil P.

          Show
          swapnil.pandhare Swapnil Pandhare (Inactive) added a comment - Hi Narendra Kumar , It was issue with users table. Phone number was getting checked in Users table instead of Communication tables. Now, we have removed it from users table and centralized Communications table will be used for Phone no. 20 characters allowed in it   Thanks, Swapnil P.
          Hide
          priya.dhamande Priya Dhamande (Inactive) added a comment -

          Environment: PreProd

          Narendra Kumar Swapnil Pandhare 

          As per above comment we need to implement phone number validation using +1. So, can you please implement the same.

          Also, please allow for all country codes.

           

          Swapnil Pandhare Rohan J Khandave Samir Narendra Kumar

           

           

          Show
          priya.dhamande Priya Dhamande (Inactive) added a comment - Environment: PreProd Narendra Kumar Swapnil Pandhare   As per above comment we need to implement phone number validation using +1. So, can you please implement the same. Also, please allow for all country codes.   Swapnil Pandhare Rohan J Khandave Samir Narendra Kumar    
          Hide
          narendra.kumar Narendra Kumar added a comment -

          Hi Priya Dhamande

          We have implemented this field as free text. Just the validations are like number only and 20 is the max length. Also, we are not allowing to put + symbol.

          In this way, we could be able to enter mobile number along with any country code.

           

          Thanks

          Narendra

          Show
          narendra.kumar Narendra Kumar added a comment - Hi Priya Dhamande We have implemented this field as free text. Just the validations are like number only and 20 is the max length. Also, we are not allowing to put + symbol. In this way, we could be able to enter mobile number along with any country code.   Thanks Narendra
          Hide
          priya.dhamande Priya Dhamande (Inactive) added a comment -

          Samir, As per Robert's comment, he needs + in phone number validation. 

          But as per above dev's comment his is not been implementing, they are making it free for 20 numbers. We have reopened for number of times for the same.

          Can you please confirm whether we need to allow this Jira with only 20 free numbers validation or + should be considered.

          Swapnil Pandhare Narendra Kumar Ganesh Sadawarte Jayshree Nagpure

          Show
          priya.dhamande Priya Dhamande (Inactive) added a comment - Samir , As per Robert's comment, he needs + in phone number validation.  But as per above dev's comment his is not been implementing, they are making it free for 20 numbers. We have reopened for number of times for the same. Can you please confirm whether we need to allow this Jira with only 20 free numbers validation or + should be considered. Swapnil Pandhare Narendra Kumar Ganesh Sadawarte Jayshree Nagpure
          Hide
          priya.dhamande Priya Dhamande (Inactive) added a comment -

          As per yesterday's call, The phone number should be place free text.
          So, marking this jira Done.

          Currently, we have kept 2 numbers validation.

          Swapnil Pandhare Rohan J Khandave Jayshree Nagpure Ganesh Sadawarte

          Show
          priya.dhamande Priya Dhamande (Inactive) added a comment - As per yesterday's call, The phone number should be place free text. So, marking this jira Done. Currently, we have kept 2 numbers validation. Swapnil Pandhare Rohan J Khandave Jayshree Nagpure Ganesh Sadawarte

            People

            Assignee:
            Robert.Malony Robert Malony (Inactive)
            Reporter:
            Robert.Malony Robert Malony (Inactive)
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