Document Management SystemProject Type: software

Document Management System

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  1. Document Management System
  2. DMS-1290

DMS | Review and Sign Email

    Details

    • Type: Bug
    • Status: Done
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: Enhancements - Fall
    • Labels:
      None
    • Company:
      All Clients/Multiple Clients

      Description

      Review and sign Email not receiving, when email address in send form details page is same as CC Email address in Email template
      Priya Dhamande

        Attachments

          Activity

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          jayshree.nagpure Jayshree Nagpure (Inactive) created issue -
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          swapnil.pandhare Swapnil Pandhare (Inactive) added a comment -

          CC : Priya Dhamande

          Hi Jayshree Nagpure,

          From description, its not clear what is the issue.

          Thanks,

          Swapnil P.

          Show
          swapnil.pandhare Swapnil Pandhare (Inactive) added a comment - CC : Priya Dhamande Hi Jayshree Nagpure , From description, its not clear what is the issue. Thanks, Swapnil P.
          swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
          Field Original Value New Value
          Assignee Swapnil Pandhare [ swapnil.pandhare ] Jayshree Nagpure [ jayshree.nagpure ]
          jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
          Description Review and sign Email not receiving email address in send form details page is same as CC Email address

          [~priya.dhamande]           		Review and sign Email not receiving, when email address in send form details page is same as CC Email address in Email template
          [~priya.dhamande]
          jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
          Assignee Jayshree Nagpure [ jayshree.nagpure ] Swapnil Pandhare [ swapnil.pandhare ]
          jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
          QA Jayshree Nagpure [ jayshree.nagpure ]
          samir Samir made changes -
          Fix Version/s Enhancements - Fall [ 10610 ]
          samir Samir made changes -
          Remaining Estimate 4h [ 14400 ]
          Original Estimate 4h [ 14400 ]
          samir Samir made changes -
          Sprint DMS - Fall Sprint 2 [ 161 ]
          swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
          Assignee Swapnil Pandhare [ swapnil.pandhare ] Komal Barde [ komal.barde ]
          ramya.tantry Ramya Tantry (Inactive) made changes -
          Assignee Komal Barde [ komal.barde ] Ramya Tantry [ ramya.tantry ]
          ramya.tantry Ramya Tantry (Inactive) made changes -
          Status To Do [ 10000 ] In Progress [ 3 ]
          Permalink
          ramya.tantry Ramya Tantry (Inactive) logged work - 03/May/19 04:34 AM
          • Time Spent:
            2h
             

            Issue analysis

            Discussion with Swapnil

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          ramya.tantry Ramya Tantry (Inactive) added a comment - - edited

          Hi Harshveer Singh,

          I need your input on email sent from Send forms page as we are using communication API to send the mails.

          When we set same email address for To and CC on Send forms page, email is not received. But if only email id is set on To on the same page, then email is received. Delivery status information from email log is Email message is queued successfully for both these cases.

          CommApiUrl is https://dmscomapistage.workterra.net/auth1/api/Email/Send

          Can you please check this at communication API end.

          CC: Swapnil Pandhare, Rohan J Khandave,Ganesh Sadawarte

          Show
          ramya.tantry Ramya Tantry (Inactive) added a comment - - edited Hi Harshveer Singh , I need your input on email sent from Send forms page as we are using communication API to send the mails. When we set same email address for To and CC on Send forms page, email is not received . But if only email id is set on To on the same page, then email is received. Delivery status information from email log is  Email message is queued successfully for both these cases . CommApiUrl is  https://dmscomapistage.workterra.net/auth1/api/Email/Send Can you please check this at communication API end. CC: Swapnil Pandhare , Rohan J Khandave , Ganesh Sadawarte
          ramya.tantry Ramya Tantry (Inactive) made changes -
          Remaining Estimate 4h [ 14400 ] 2h [ 7200 ]
          Time Spent 2h [ 7200 ]
          Worklog Id 176128 [ 176128 ]
          ramya.tantry Ramya Tantry (Inactive) made changes -
          Assignee Ramya Tantry [ ramya.tantry ] Harshveer Singh [ harshveer.singh ]
          ramya.tantry Ramya Tantry (Inactive) made changes -
          Status In Progress [ 3 ] To Do [ 10000 ]
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          harshveer.singh Harshveer Singh (Inactive) added a comment -

          Hi Ramya Tantry, From SendGrid side we have restriction that between to, cc and bcc fields, there should not be a duplicate email to prevent sending same email multiple times to a recipient. You should add this restriction from UI itself. These emails will be there in failed email history, but as of now we don't have API to get failed emails.

          Show
          harshveer.singh Harshveer Singh (Inactive) added a comment - Hi Ramya Tantry , From SendGrid side we have restriction that between to, cc and bcc fields, there should not be a duplicate email to prevent sending same email multiple times to a recipient. You should add this restriction from UI itself. These emails will be there in failed email history, but as of now we don't have API to get failed emails.
          harshveer.singh Harshveer Singh (Inactive) made changes -
          Assignee Harshveer Singh [ harshveer.singh ] Ramya Tantry [ ramya.tantry ]
          ramya.tantry Ramya Tantry (Inactive) made changes -
          Status To Do [ 10000 ] In Progress [ 3 ]
          ramya.tantry Ramya Tantry (Inactive) made changes -
          Status In Progress [ 3 ] To Do [ 10000 ]
          ramya.tantry Ramya Tantry (Inactive) made changes -
          Status To Do [ 10000 ] In Progress [ 3 ]
          Permalink
          ramya.tantry Ramya Tantry (Inactive) logged work - 08/May/19 06:00 AM
          • Time Spent:
            2h
             

            Code changes

            testing

          ramya.tantry Ramya Tantry (Inactive) made changes -
          Remaining Estimate 2h [ 7200 ] 0h [ 0 ]
          Time Spent 2h [ 7200 ] 4h [ 14400 ]
          Worklog Id 176925 [ 176925 ]
          ramya.tantry Ramya Tantry (Inactive) made changes -
          Original Estimate 4h [ 14400 ] 6h [ 21600 ]
          ramya.tantry Ramya Tantry (Inactive) made changes -
          Remaining Estimate 0h [ 0 ] 2h [ 7200 ]
          ramya.tantry Ramya Tantry (Inactive) made changes -
          Status In Progress [ 3 ] To Do [ 10000 ]
          ramya.tantry Ramya Tantry (Inactive) made changes -
          Status To Do [ 10000 ] In Progress [ 3 ]
          ramya.tantry Ramya Tantry (Inactive) made changes -
          Assignee Ramya Tantry [ ramya.tantry ] Swapnil Pandhare [ swapnil.pandhare ]
          ramya.tantry Ramya Tantry (Inactive) made changes -
          Status In Progress [ 3 ] Code Review [ 11801 ]
          Permalink
          ramya.tantry Ramya Tantry (Inactive) logged work - 09/May/19 01:38 AM
          • Time Spent:
            2h
             

            Code changes and testing

          ramya.tantry Ramya Tantry (Inactive) made changes -
          Remaining Estimate 2h [ 7200 ] 0h [ 0 ]
          Time Spent 4h [ 14400 ] 6h [ 21600 ]
          Worklog Id 177094 [ 177094 ]
          Hide
          Permalink
          ramya.tantry Ramya Tantry (Inactive) added a comment -

          Changes done: If To and CC contains same email address, then we have removed the address in CC list. No changes done on UI level.

          CC : Swapnil Pandhare

          Show
          ramya.tantry Ramya Tantry (Inactive) added a comment - Changes done: If To and CC contains same email address, then we have removed the address in CC list. No changes done on UI level. CC : Swapnil Pandhare
          Raj.Hawaldar Raj Hawaldar (Inactive) made changes -
          Status Code Review [ 11801 ] In QA Testing [ 11901 ]
          Raj.Hawaldar Raj Hawaldar (Inactive) made changes -
          Assignee Swapnil Pandhare [ swapnil.pandhare ] Priya Dhamande [ priya.dhamande ]
          Hide
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          priya.dhamande Priya Dhamande (Inactive) added a comment -

          Environment: Preprod
          Email template verified:
          1. Review and Sign
          2. Completion Email
          3. Delinquent Email

          For all above mentioned email template To and From added same email id. Received emails as expected. So, marking jira Done.

          Swapnil Pandhare Rohan J Khandave Ganesh Sadawarte

          Show
          priya.dhamande Priya Dhamande (Inactive) added a comment - Environment: Preprod Email template verified: 1. Review and Sign 2. Completion Email 3. Delinquent Email For all above mentioned email template To and From added same email id. Received emails as expected. So, marking jira Done. Swapnil Pandhare Rohan J Khandave Ganesh Sadawarte
          priya.dhamande Priya Dhamande (Inactive) made changes -
          Resolution Done [ 10000 ]
          Status In QA Testing [ 11901 ] Done [ 10001 ]
          priya.dhamande Priya Dhamande (Inactive) made changes -
          Assignee Priya Dhamande [ priya.dhamande ] Jayshree Nagpure [ jayshree.nagpure ]
          Transition Time In Source Status Execution Times
          Ramya Tantry (Inactive) made transition -
          In Progress To Do
          		1d 3h 36m 3
          Ramya Tantry (Inactive) made transition -
          To Do In Progress
          		12d 17h 39m 4
          Ramya Tantry (Inactive) made transition -
          In Progress Code Review
          		10s 1
          Raj Hawaldar (Inactive) made transition -
          Code Review In QA Testing
          		22h 40m 1
          Priya Dhamande (Inactive) made transition -
          In QA Testing Done
          		3d 1h 20m 1

            People

            Assignee:
            jayshree.nagpure Jayshree Nagpure (Inactive)
            Reporter:
            jayshree.nagpure Jayshree Nagpure (Inactive)
            QA:
            Jayshree Nagpure (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            5 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 6h
                6h
                Remaining:
                Remaining Estimate - 0h
                0h
                Logged:
                Time Spent - 6h
                6h