-
Type:
Bug
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Status:
Done
-
Priority:
Medium
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Resolution:
Done
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Affects Version/s:
None
-
-
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Company:
All Clients/Multiple Clients
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Sprint:
DMS - Fall Sprint 6, DMS - Fall Sprint 7
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Environment: Production
Login: Admin
Browser: FF and Chrome
File Type: Text
Steps:
1. Admin Login
2. Create Template with multiple tags
3. Send form
4. Preview [For existing whose data is not available]
5. Tags are appearing
Expected: Blank text boxes should appear
Actual: tags are appearing.
Refer screen capture.
Sachin Hingole Rohan J Khandave Narendra Kumar Ganesh Sadawarte
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Hi Priya Dhamande,
We have verified this issue but not able reproduce. We have checked it replacing text-box if value is empty.
Please make do not copy tag fields it should type in editor it self. Please check and let me know if you face issue again
CC-Samir,Rohan J Khandave
Thanks,
Ganesh