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Type:
Bug
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Status:
Done
-
Priority:
Medium
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Resolution:
Done
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Affects Version/s:
None
-
-
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Company:
All Clients/Multiple Clients
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Sprint:
DMS - Fall Sprint 6, DMS - Fall Sprint 7
Environment: Production
Login: Admin
Browser: FF and Chrome
Page: Account Settings
steps:
1. Admin Login
2. Account Settings
3. Email(s) to Carbon Copy on Requests > Add multiple email IDs with semicolon separated
4. Change reply-address (if you do not want this to be to sender) > Add multiple email IDs with semicolon separated
Gives validation even though correct email ids are added.
Refer screen capture.
Sachin Hingole Rohan J Khandave Narendra Kumar
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Hi Priya Dhamande
I just tested it on production and its working fine. I think you press the enter button that's why it's not working. Try it by entering multiple emails separated by a semi colon(
and without pressing enter button.
Have a look at this
assigning back to you for testing.
Thanks
Narendra