Details

    • Type: Bug
    • Status: Done
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: Winter 2020 Enhancements
    • Labels:
      None
    • Company:
      All Clients/Multiple Clients

      Description

      During forgot password flow, Security Questions Not Appearing.

        Attachments

          Activity

          narendra.kumar Narendra Kumar logged work - 02/Jan/20 12:12 AM
          • Time Spent:
            4h
             

            Working with Ritam to fix this issue.

          narendra.kumar Narendra Kumar created issue -
          narendra.kumar Narendra Kumar made changes -
          Field Original Value New Value
          Assignee Narendra Kumar [ narendra.kumar ] Samir [ samir ]
          narendra.kumar Narendra Kumar made changes -
          Assignee Samir [ samir ] Narendra Kumar [ narendra.kumar ]
          RitamG Ritam.Gupta (Inactive) logged work - 02/Jan/20 05:20 PM
          • Time Spent:
            4h
             
            • Forgot Password Exception Fix
            • Security Questions Issue resolved
          narendra.kumar Narendra Kumar made changes -
          Status To Do [ 10000 ] Code Review [ 11801 ]
          narendra.kumar Narendra Kumar made changes -
          Assignee Narendra Kumar [ narendra.kumar ] Ritam.Gupta [ ritamg ]
          narendra.kumar Narendra Kumar made changes -
          Remaining Estimate 8h [ 28800 ] 4h [ 14400 ]
          Time Spent 4h [ 14400 ]
          Worklog Id 219716 [ 219716 ]
          RitamG Ritam.Gupta (Inactive) made changes -
          Remaining Estimate 4h [ 14400 ] 0h [ 0 ]
          Time Spent 4h [ 14400 ] 8h [ 28800 ]
          Worklog Id 219731 [ 219731 ]
          shashikant.mishra ShashiKant Mishra (Inactive) made changes -
          Sprint Winter-2020 Sprint 6 [ 190 ] Winter-2020 Sprint 6, Winter-2020 Sprint 7 [ 190, 193 ]
          Ashish.Durani Ashish Durani made changes -
          Status Code Review [ 11801 ] In QA Testing [ 11901 ]
          Ashish.Durani Ashish Durani made changes -
          Assignee Ritam.Gupta [ ritamg ] Prateek [ prateeks ]
          PrateekS Prateek made changes -
          Attachment Security Ques.JPG [ 131089 ]
          Hide
          PrateekS Prateek added a comment -

          this issue still persist as still security question is not loading instead it is showing loader on the page.

          Steps:

          Enter URL

          Click on forgot password
          Provide Email id

          Click on next

          Show
          PrateekS Prateek added a comment - this issue still persist as still security question is not loading instead it is showing loader on the page. Steps: Enter URL Click on forgot password Provide Email id Click on next
          PrateekS Prateek made changes -
          Status In QA Testing [ 11901 ] QA Reopen [ 11306 ]
          PrateekS Prateek logged work - 09/Jan/20 04:14 AM
          • Time Spent:
            0.3h
             
            <No comment>
          PrateekS Prateek made changes -
          Time Spent 8h [ 28800 ] 8.3h [ 29880 ]
          Worklog Id 220732 [ 220732 ]
          PrateekS Prateek made changes -
          Assignee Prateek [ prateeks ] Narendra Kumar [ narendra.kumar ]
          narendra.kumar Narendra Kumar made changes -
          Status QA Reopen [ 11306 ] In Progress [ 3 ]
          narendra.kumar Narendra Kumar made changes -
          Status In Progress [ 3 ] Code Review [ 11801 ]
          narendra.kumar Narendra Kumar logged work - 22/Jan/20 01:37 AM
          • Time Spent:
            4h
             
            <No comment>
          narendra.kumar Narendra Kumar made changes -
          Time Spent 8.3h [ 29880 ] 12.3h [ 44280 ]
          Worklog Id 222844 [ 222844 ]
          narendra.kumar Narendra Kumar made changes -
          Sprint Winter-2020 Sprint 6, Winter-2020 Sprint 7 [ 190, 193 ] Winter-2020 Sprint 6, Winter-2020 Sprint 7, Winter-2020 Sprint 8 [ 190, 193, 197 ]
          Ashish.Durani Ashish Durani made changes -
          Status Code Review [ 11801 ] In QA Testing [ 11901 ]
          Ashish.Durani Ashish Durani made changes -
          Assignee Narendra Kumar [ narendra.kumar ] Prateek [ prateeks ]
          narendra.kumar Narendra Kumar made changes -
          Sprint Winter-2020 Sprint 6, Winter-2020 Sprint 7, Winter-2020 Sprint 8 [ 190, 193, 197 ] Winter-2020 Sprint 6, Winter-2020 Sprint 7, Winter-2020 Sprint 8, Winter-2020 Sprint 9 [ 190, 193, 197, 198 ]
          PrateekS Prateek made changes -
          Attachment Security Question display.JPG [ 133358 ]
          PrateekS Prateek made changes -
          Attachment Wrong email address.JPG [ 133359 ]
          PrateekS Prateek logged work - 02/Feb/20 09:58 PM
          • Time Spent:
            0.4h
             
            <No comment>
          Hide
          PrateekS Prateek added a comment -

          We have verified this and found working fine if user provide correct email id. Please refer screenshot

          if user provide wrong email id then page is not displaying any error and a loader is displaying continuously

          Narendra Kumar

           

          Show
          PrateekS Prateek added a comment - We have verified this and found working fine if user provide correct email id. Please refer screenshot if user provide wrong email id then page is not displaying any error and a loader is displaying continuously Narendra Kumar  
          PrateekS Prateek made changes -
          Time Spent 12.3h [ 44280 ] 12.7h [ 45720 ]
          Worklog Id 224857 [ 224857 ]
          narendra.kumar Narendra Kumar made changes -
          Status In QA Testing [ 11901 ] In Progress [ 3 ]
          narendra.kumar Narendra Kumar made changes -
          Assignee Prateek [ prateeks ] Narendra Kumar [ narendra.kumar ]
          PrateekS Prateek made changes -
          Resolution Done [ 10000 ]
          Status In Progress [ 3 ] Done [ 10001 ]
          Transition Time In Source Status Execution Times
          Narendra Kumar made transition -
          To Do Code Review
          19h 34m 1
          Prateek made transition -
          In QA Testing QA Reopen
          5h 16m 1
          Narendra Kumar made transition -
          QA Reopen In Progress
          11d 22h 20m 1
          Narendra Kumar made transition -
          In Progress Code Review
          23h 1m 1
          Ashish Durani made transition -
          Code Review In QA Testing
          12d 2h 18m 2
          Narendra Kumar made transition -
          In QA Testing In Progress
          6d 4m 1
          Prateek made transition -
          In Progress Done
          13m 36s 1

            People

            Assignee:
            narendra.kumar Narendra Kumar
            Reporter:
            narendra.kumar Narendra Kumar
            Votes:
            0 Vote for this issue
            Watchers:
            1 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 8h Original Estimate - 8h
                8h
                Remaining:
                Remaining Estimate - 0h
                0h
                Logged:
                Time Spent - 12.7h
                12.7h