Details

    • Type: Bug
    • Status: Done
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: Winter 2020 Enhancements
    • Labels:
      None
    • Company:
      All Clients/Multiple Clients

      Description

      During forgot password flow, Security Questions Not Appearing.

        Attachments

        1. Screenshot 2020-01-02 at 1.09.06 PM.png
          846 kB
          Narendra Kumar
        2. Security Ques.JPG
          76 kB
          Prateek
        3. Security Question display.JPG
          69 kB
          Prateek
        4. Wrong email address.JPG
          51 kB
          Prateek

          Activity

          narendra.kumar Narendra Kumar logged work - 02/Jan/20 12:12 AM
          • Time Spent:
            4h
             

            Working with Ritam to fix this issue.

          narendra.kumar Narendra Kumar created issue -
          narendra.kumar Narendra Kumar made changes -
          Field Original Value New Value
          Assignee Narendra Kumar [ narendra.kumar ] Samir [ samir ]
          narendra.kumar Narendra Kumar made changes -
          Assignee Samir [ samir ] Narendra Kumar [ narendra.kumar ]
          RitamG Ritam.Gupta (Inactive) logged work - 02/Jan/20 05:20 PM
          • Time Spent:
            4h
             
            • Forgot Password Exception Fix
            • Security Questions Issue resolved
          narendra.kumar Narendra Kumar made changes -
          Status To Do [ 10000 ] Code Review [ 11801 ]
          narendra.kumar Narendra Kumar made changes -
          Assignee Narendra Kumar [ narendra.kumar ] Ritam.Gupta [ ritamg ]
          narendra.kumar Narendra Kumar made changes -
          Remaining Estimate 8h [ 28800 ] 4h [ 14400 ]
          Time Spent 4h [ 14400 ]
          Worklog Id 219716 [ 219716 ]
          RitamG Ritam.Gupta (Inactive) made changes -
          Remaining Estimate 4h [ 14400 ] 0h [ 0 ]
          Time Spent 4h [ 14400 ] 8h [ 28800 ]
          Worklog Id 219731 [ 219731 ]
          shashikant.mishra ShashiKant Mishra (Inactive) made changes -
          Sprint Winter-2020 Sprint 6 [ 190 ] Winter-2020 Sprint 6, Winter-2020 Sprint 7 [ 190, 193 ]
          Ashish.Durani Ashish Durani made changes -
          Status Code Review [ 11801 ] In QA Testing [ 11901 ]
          Ashish.Durani Ashish Durani made changes -
          Assignee Ritam.Gupta [ ritamg ] Prateek [ prateeks ]
          PrateekS Prateek made changes -
          Attachment Security Ques.JPG [ 131089 ]
          Hide
          PrateekS Prateek added a comment -

          this issue still persist as still security question is not loading instead it is showing loader on the page.

          Steps:

          Enter URL

          Click on forgot password
          Provide Email id

          Click on next

          Show
          PrateekS Prateek added a comment - this issue still persist as still security question is not loading instead it is showing loader on the page. Steps: Enter URL Click on forgot password Provide Email id Click on next
          PrateekS Prateek made changes -
          Status In QA Testing [ 11901 ] QA Reopen [ 11306 ]
          PrateekS Prateek logged work - 09/Jan/20 04:14 AM
          • Time Spent:
            0.3h
             
            <No comment>
          PrateekS Prateek made changes -
          Time Spent 8h [ 28800 ] 8.3h [ 29880 ]
          Worklog Id 220732 [ 220732 ]
          PrateekS Prateek made changes -
          Assignee Prateek [ prateeks ] Narendra Kumar [ narendra.kumar ]
          narendra.kumar Narendra Kumar made changes -
          Status QA Reopen [ 11306 ] In Progress [ 3 ]
          narendra.kumar Narendra Kumar made changes -
          Status In Progress [ 3 ] Code Review [ 11801 ]
          narendra.kumar Narendra Kumar logged work - 22/Jan/20 01:37 AM
          • Time Spent:
            4h
             
            <No comment>
          narendra.kumar Narendra Kumar made changes -
          Time Spent 8.3h [ 29880 ] 12.3h [ 44280 ]
          Worklog Id 222844 [ 222844 ]
          narendra.kumar Narendra Kumar made changes -
          Sprint Winter-2020 Sprint 6, Winter-2020 Sprint 7 [ 190, 193 ] Winter-2020 Sprint 6, Winter-2020 Sprint 7, Winter-2020 Sprint 8 [ 190, 193, 197 ]
          Ashish.Durani Ashish Durani made changes -
          Status Code Review [ 11801 ] In QA Testing [ 11901 ]
          Ashish.Durani Ashish Durani made changes -
          Assignee Narendra Kumar [ narendra.kumar ] Prateek [ prateeks ]
          narendra.kumar Narendra Kumar made changes -
          Sprint Winter-2020 Sprint 6, Winter-2020 Sprint 7, Winter-2020 Sprint 8 [ 190, 193, 197 ] Winter-2020 Sprint 6, Winter-2020 Sprint 7, Winter-2020 Sprint 8, Winter-2020 Sprint 9 [ 190, 193, 197, 198 ]
          PrateekS Prateek made changes -
          Attachment Security Question display.JPG [ 133358 ]
          PrateekS Prateek made changes -
          Attachment Wrong email address.JPG [ 133359 ]
          PrateekS Prateek logged work - 02/Feb/20 09:58 PM
          • Time Spent:
            0.4h
             
            <No comment>
          Hide
          PrateekS Prateek added a comment -

          We have verified this and found working fine if user provide correct email id. Please refer screenshot

          if user provide wrong email id then page is not displaying any error and a loader is displaying continuously

          Narendra Kumar

           

          Show
          PrateekS Prateek added a comment - We have verified this and found working fine if user provide correct email id. Please refer screenshot if user provide wrong email id then page is not displaying any error and a loader is displaying continuously Narendra Kumar  
          PrateekS Prateek made changes -
          Time Spent 12.3h [ 44280 ] 12.7h [ 45720 ]
          Worklog Id 224857 [ 224857 ]
          narendra.kumar Narendra Kumar made changes -
          Status In QA Testing [ 11901 ] In Progress [ 3 ]
          narendra.kumar Narendra Kumar made changes -
          Assignee Prateek [ prateeks ] Narendra Kumar [ narendra.kumar ]
          PrateekS Prateek made changes -
          Resolution Done [ 10000 ]
          Status In Progress [ 3 ] Done [ 10001 ]
          Transition Time In Source Status Execution Times
          Narendra Kumar made transition -
          To Do Code Review
          19h 34m 1
          Prateek made transition -
          In QA Testing QA Reopen
          5h 16m 1
          Narendra Kumar made transition -
          QA Reopen In Progress
          11d 22h 20m 1
          Narendra Kumar made transition -
          In Progress Code Review
          23h 1m 1
          Ashish Durani made transition -
          Code Review In QA Testing
          12d 2h 18m 2
          Narendra Kumar made transition -
          In QA Testing In Progress
          6d 4m 1
          Prateek made transition -
          In Progress Done
          13m 36s 1

            People

            Assignee:
            narendra.kumar Narendra Kumar
            Reporter:
            narendra.kumar Narendra Kumar
            Votes:
            0 Vote for this issue
            Watchers:
            1 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 8h Original Estimate - 8h
                8h
                Remaining:
                Remaining Estimate - 0h
                0h
                Logged:
                Time Spent - 12.7h
                12.7h