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      Description

      Analysis of Error Logs

        Attachments

        1. deleteCandidate.png
          deleteCandidate.png
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        2. DMS_FEB_ERROR_LOGS.xlsx
          476 kB
        3. image (13).png
          image (13).png
          718 kB
        4. image-20200309-064053.png
          image-20200309-064053.png
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          Activity

          Hide
          narendra.kumar Narendra Kumar added a comment -

          Hi Samir

          I have exported all the possible error logs from 1st Feb to 6th Feb.

          Please have a look at this.

           

          cc: Patrick Phillips, Amrendra Kumar

          Show
          narendra.kumar Narendra Kumar added a comment - Hi Samir I have exported all the possible error logs from 1st Feb to 6th Feb. Please have a look at this.   cc: Patrick Phillips , Amrendra Kumar
          Hide
          Amrendra Amrendra Kumar (Inactive) added a comment -

          Narendra Kumar, Samir - would you please investigate and see if you have to take any immediate action or something need to fixed later point of time, based on the error logs.

          Show
          Amrendra Amrendra Kumar (Inactive) added a comment - Narendra Kumar , Samir - would you please investigate and see if you have to take any immediate action or something need to fixed later point of time, based on the error logs.
          Hide
          narendra.kumar Narendra Kumar added a comment -

          HI Amrendra Kumar

          I had a discussion with Shamooka Mohapatra. She will update you on that candidate delete API error.

          Show
          narendra.kumar Narendra Kumar added a comment - HI Amrendra Kumar I had a discussion with Shamooka Mohapatra . She will update you on that candidate delete API error.
          Hide
          Shamooka.Mohapatra Shamooka Mohapatra (Inactive) added a comment -

          Narendra Kumar An AO card is created for investigating this error log.
          Card : https://careerbuilder.atlassian.net/browse/ATAO-2029

          cc: Samir Amrendra Kumar

          Show
          Shamooka.Mohapatra Shamooka Mohapatra (Inactive) added a comment - Narendra Kumar An AO card is created for investigating this error log. Card : https://careerbuilder.atlassian.net/browse/ATAO-2029 cc: Samir Amrendra Kumar
          Hide
          narendra.kumar Narendra Kumar added a comment -

          Hi Shamooka Mohapatra

          Any update on this? We are continually getting the error on https://api.careerbuilder.com/corporate/dms/api/deleteCandidate API.

          Show
          narendra.kumar Narendra Kumar added a comment - Hi Shamooka Mohapatra Any update on this? We are continually getting the error on https://api.careerbuilder.com/corporate/dms/api/deleteCandidate  API.
          Hide
          Shamooka.Mohapatra Shamooka Mohapatra (Inactive) added a comment -

          Narendra Kumar The AO team is looking into this. I will update after investigation.

          Show
          Shamooka.Mohapatra Shamooka Mohapatra (Inactive) added a comment - Narendra Kumar The AO team is looking into this. I will update after investigation.
          Hide
          narendra.kumar Narendra Kumar added a comment -

          Hi Shamooka Mohapatra

          We also need to monitor to issue coming in this API : https://api.careerbuilder.com/corporate/dms/api/user/

          Show
          narendra.kumar Narendra Kumar added a comment - Hi Shamooka Mohapatra We also need to monitor to issue coming in this API : https://api.careerbuilder.com/corporate/dms/api/user/
          Hide
          narendra.kumar Narendra Kumar added a comment -

          I went through the slack channel and found the common APIs which are throwing the error

          1. https://api.careerbuilder.com/corporate/dms/api/deleteCandidate
          2. https://api.careerbuilder.com/corporate/dms/api/user
          3. https://api.careerbuilder.com/corporate/dms/api/documents/CBATS/statusSummary

           

          Shamooka Mohapatra, I think you are already working on the 1st point but can you please also look into the other two? Just update here what is the root cause of these two. Are these from the DMS side?

          cc: Samir, Amrendra Kumar

           

          Thanks

          Narendra

           

          Show
          narendra.kumar Narendra Kumar added a comment - I went through the slack channel and found the common APIs which are throwing the error https://api.careerbuilder.com/corporate/dms/api/deleteCandidate https://api.careerbuilder.com/corporate/dms/api/user https://api.careerbuilder.com/corporate/dms/api/documents/CBATS/statusSummary   Shamooka Mohapatra , I think you are already working on the 1st point but can you please also look into the other two? Just update here what is the root cause of these two. Are these from the DMS side? cc: Samir , Amrendra Kumar   Thanks Narendra  
          Hide
          Shamooka.Mohapatra Shamooka Mohapatra (Inactive) added a comment - - edited

          Narendra Kumar,
          The deletecandidate api error is resolved. Still we are monitoring this.

          cc: Amrendra Kumar

          Show
          Shamooka.Mohapatra Shamooka Mohapatra (Inactive) added a comment - - edited Narendra Kumar , The deletecandidate api error is resolved. Still we are monitoring this. cc: Amrendra Kumar
          Hide
          Shamooka.Mohapatra Shamooka Mohapatra (Inactive) added a comment -

          Narendra Kumar,

          Still the deletecandidate api error is coming on sclayr. We have observed that the delete candidate api doesn't work for normal users. It is only working for Admin users.
          Admin UserDid: UJH2QD6J3CVV7JKRJZC

          Normal UserDid: U2Y1686QDCDX3TJ144N

          User Name: Amy Roberts

          cc: Samir Amrendra Kumar Patrick Phillips

          Show
          Shamooka.Mohapatra Shamooka Mohapatra (Inactive) added a comment - Narendra Kumar , Still the deletecandidate api error is coming on sclayr. We have observed that the delete candidate api doesn't work for normal users. It is only working for Admin users. Admin UserDid: UJH2QD6J3CVV7JKRJZC Normal UserDid: U2Y1686QDCDX3TJ144N User Name: Amy Roberts cc: Samir Amrendra Kumar Patrick Phillips
          Hide
          narendra.kumar Narendra Kumar added a comment - - edited

          Hi Harshveer Singh

          Can you please check this?

          Shamooka Mohapatra, what about the other two?

           

          Thanks

          Narendra

          Show
          narendra.kumar Narendra Kumar added a comment - - edited Hi Harshveer Singh Can you please check this? Shamooka Mohapatra , what about the other two?   Thanks Narendra
          Hide
          Shamooka.Mohapatra Shamooka Mohapatra (Inactive) added a comment -

          Hello Narendra Kumar,

          Please share the update on this issue related to deleteCandidate api.
          The other 2 issues will be taken care in https://careerbuilder.atlassian.net/browse/ATAO-2158

          Thanks

          Show
          Shamooka.Mohapatra Shamooka Mohapatra (Inactive) added a comment - Hello Narendra Kumar , Please share the update on this issue related to deleteCandidate api. The other 2 issues will be taken care in https://careerbuilder.atlassian.net/browse/ATAO-2158 Thanks
          Hide
          harshveer.singh Harshveer Singh (Inactive) added a comment - - edited

          Created PR to fix one issue identified when trying to delete candidate by EmailID(https://github.com/cbdr/DMS/pull/1041).

          Another thing observed from logs is that, most of the requests we are receiving to delete a cadidate doesn't exist in system. For example, emails 'pcrichardtest6@gmail.com', 'ar1234@gmail.com' etc don't exist in DMS system.

          CC Samir Shamooka Mohapatra Amrendra Kumar

          Show
          harshveer.singh Harshveer Singh (Inactive) added a comment - - edited Created PR to fix one issue identified when trying to delete candidate by EmailID( https://github.com/cbdr/DMS/pull/1041 ). Another thing observed from logs is that, most of the requests we are receiving to delete a cadidate doesn't exist in system. For example, emails 'pcrichardtest6@gmail.com', 'ar1234@gmail.com' etc don't exist in DMS system. CC Samir Shamooka Mohapatra Amrendra Kumar
          Hide
          Shamooka.Mohapatra Shamooka Mohapatra (Inactive) added a comment - - edited

          Harshveer Singh Thank you.
          Could you please handle it in the api itself and provide a proper response & status code?

          We cannot add a check for getcandidate to check if the candidate exist in dms or not. It will increase the load.

          Thanks!
          Samir Amrendra Kumar

          Show
          Shamooka.Mohapatra Shamooka Mohapatra (Inactive) added a comment - - edited Harshveer Singh Thank you. Could you please handle it in the api itself and provide a proper response & status code? We cannot add a check for getcandidate to check if the candidate exist in dms or not. It will increase the load. Thanks! Samir Amrendra Kumar
          Hide
          harshveer.singh Harshveer Singh (Inactive) added a comment -

          Verified on stage site, it's working fine.

          Show
          harshveer.singh Harshveer Singh (Inactive) added a comment - Verified on stage site, it's working fine.

            People

            Assignee:
            harshveer.singh Harshveer Singh (Inactive)
            Reporter:
            narendra.kumar Narendra Kumar
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