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Type:
Bug
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Status:
To Do
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Priority:
High
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Resolution:
Unresolved
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Affects Version/s:
None
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-
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Company:
All Clients/Multiple Clients
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Sprint:
April 2020 Release - Sprint 1, April 2020 Release - Sprint 2, May 2020 Release - Sprint 1, May 2020 Release - Sprint 2, June 2020 Release - Sprint 1, June 2020 Release - Sprint 2
Another question/issue I have come across while working on DMS for the client Gee Group. While trying to test a large file with roughly 41 fillable fields I received the error message below and the system would not let me preview the document or fill it out as the candidate. See attached.
- Is there a limitation for the number of fields you can map or handle?
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hello Harish.Sharma , the user had reported that the issue occurs only when you map the doc to get data from the system; can you confirm these steps were re-enacted?
I also requested confirmation of how many fields the user is expecting to see in the file
cc Narendra Kumar