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Type:
Bug
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Status: Done
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Priority:
Medium
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: DMS Monthly Release - April 2020
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Labels:
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Company:All Clients/Multiple Clients
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When filling out fields that are set to be "multi-line" fields, we are finding that the text is still being added as a single line. This only seems to be happening in the DMS portal and not within the browser (after downloading and opening the file) or within the adobe. I also found that it was not able to click into the fields directly within the “Current/Form Employment” section. I had to tab through until I got to the “Supervisor Name Telephone Number” field in order to test. You can see in my video recording what I am referring to.
Let me know if you need any additional information.
There is also a video but can't be attached to this card due to size restriction, please check ATAO-2298.
Hello Narendra Kumar why is this card assigned to me? From my understanding you've answered this is not doable so shouldn't this card just be closed?
Thanks,
cc Shamooka Mohapatra Patrick Phillips Amrendra Kumar Farah Obaidullah
Olivier.Ghesquiere (Inactive)
added a comment - Hello Narendra Kumar why is this card assigned to me? From my understanding you've answered this is not doable so shouldn't this card just be closed?
Thanks,
cc Shamooka Mohapatra Patrick Phillips Amrendra Kumar Farah Obaidullah It is not possible to create each field to support the multiline text. If we provide support for this then the layout of the PDF file will be distorted. We can only convert the specific field as a text area and that is already covered in DMS-2098.
cc: Samir, Shamooka Mohapatra, Patrick Phillips, Amrendra Kumar
Narendra Kumar Can we discuss it today?
Shamooka Mohapatra (Inactive)
added a comment - Narendra Kumar Can we discuss it today? This seems like a similar issue thatmay be helpful: https://jira.workterra.net/browse/DMS-2098
Yes Shamooka Mohapatra, schedule a meeting when you want to discuss it.
Narendra Kumar Can we discuss on this?
Shamooka Mohapatra (Inactive)
added a comment - Narendra Kumar Can we discuss on this?
cc: Olivier.Ghesquiere Samir Amrendra Kumar 
Narendra Kumar Olivier.Ghesquiere Patrick Phillips Ravi Banda;
Hi Team,
This is for Geo, we need to, at least provide, a work around. I dont understand the issue here. Why cannot DMS accommodate for the same feature as PDF?
Please advise on a work around to print the form. the multi[le lines, works when filling out the document; only when printing it goes back to one line and get truncated.
cc: Eric Hernandez Raquel Stalcup