-
Type:
Bug
-
Status:
In QA Testing
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Priority:
High
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Resolution:
Unresolved
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Affects Version/s:
None
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Fix Version/s:
None
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Company:
All Clients/Multiple Clients
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Sprint:
April 2021 Release - Sprint 2
It seems DMS does not respect the "Multiple-line" property of the PDF document, and thus keep the text on one line cropping if too long. we need a solution for Geo.

Please check the same after downloading the doc.
- relates to
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DMS-2195
Multi line text wrapping not working on DMS forms in DMS portal
-
-
Done
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Hello Harshveer Singh,
On https://dmsstage.workterra.net/ , PDF document has been verified against "Multiple- line" property in text area, Now the text is displaying as Expected, after downloading it is not getting cropped anymore if length of text is too long .
See screen-shot below:

We can implement the same change on other areas also if required.
Thanks,
Poonam Rana