Document Management SystemProject Type: software

Document Management System

Uploaded image for project: 'Document Management System'
  1. Document Management System
  2. DMS-275

Preview | Signature not displaying

    Details

    • Type: Bug
    • Status: Done
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Labels:
      None
    • Company:
      All Clients/Multiple Clients

      Description

      Replication steps :

      1) Open url
      2) Create template
      3) Send forms -> Select the template -> Send
      4) Preview form displays -> Signature is not displaying

      Expected Result :
      Signature image should display

        Attachments

        1. E-Sign_Preview.jpg
          E-Sign_Preview.jpg
          85 kB
        2. PreviewEmail.jpg
          PreviewEmail.jpg
          168 kB
        3. Screenshot (285).png
          Screenshot (285).png
          88 kB
        4. Screenshot (286).png
          Screenshot (286).png
          146 kB

          Issue Links

          relates to

          Maintenance - Need to do something like security updates or server maintenance DMS-256 Sprint 4 - DMS Testing

          • Medium - Has the potential to affect progress.
          • Done

            Activity

            Ascending order - Click to sort in descending order
            jayshree.nagpure Jayshree Nagpure (Inactive) created issue -
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Field Original Value New Value
            Link This issue relates to DMS-256 [ DMS-256 ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Assignee Swapnil Pandhare [ swapnil.pandhare ] Ramya Tantry [ ramya.tantry ]
            ramya.tantry Ramya Tantry (Inactive) made changes -
            Dev Estimates 5
            Remaining Estimate 5h [ 18000 ]
            Original Estimate 5h [ 18000 ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Sprint DMS - Sprint 6 [ 134 ]
            ramya.tantry Ramya Tantry (Inactive) made changes -
            Status To Do [ 10000 ] In Progress [ 3 ]
            Permalink
            ramya.tantry Ramya Tantry (Inactive) logged work - 26/Dec/18 11:00 PM
            • Time Spent:
              1h
               

              Issue analysis on Local and Pre-prod

               

            ramya.tantry Ramya Tantry (Inactive) made changes -
            Attachment E-Sign_Preview.jpg [ 93457 ]
            Hide
            Permalink
            ramya.tantry Ramya Tantry (Inactive) added a comment -

            Hi Jayshree Nagpure,

            I just checked this Jira on Pre-prod.I am able to view E-sign component in Preview

            PFA screenshot of the same. 

            Can you please list any specific scenario where this is not showing.

            CC: Swapnil Pandhare

            Show
            ramya.tantry Ramya Tantry (Inactive) added a comment - Hi Jayshree Nagpure , I just checked this Jira on Pre-prod.I am able to view E-sign component in Preview PFA screenshot of the same.  Can you please list any specific scenario where this is not showing. CC: Swapnil Pandhare
            ramya.tantry Ramya Tantry (Inactive) made changes -
            Remaining Estimate 5h [ 18000 ] 4h [ 14400 ]
            Time Spent 1h [ 3600 ]
            Worklog Id 152534 [ 152534 ]
            ramya.tantry Ramya Tantry (Inactive) made changes -
            Status In Progress [ 3 ] In QA Testing [ 11901 ]
            ramya.tantry Ramya Tantry (Inactive) made changes -
            Assignee Ramya Tantry [ ramya.tantry ] Jayshree Nagpure [ jayshree.nagpure ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Attachment Screenshot (286).png [ 93856 ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Attachment Screenshot (285).png [ 93857 ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Assignee Jayshree Nagpure [ jayshree.nagpure ] Ramya Tantry [ ramya.tantry ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Comment [ Environment: PreProduction

            Getting server error on Send mail

            Steps:
             # Dashboard > Send Form 
             # Select form > send
             # Add Email and Subject > Preview
             # Server error

            Screen capture attached for reference.

            !Screenshot (285).png|thumbnail!    !Screenshot (286).png|thumbnail!

             

            So, reopening Jira for the same.

            [~swapnil.pandhare] [~samir] [~jayshree.nagpure] ]
            Hide
            Permalink
            priya.dhamande Priya Dhamande (Inactive) added a comment - - edited

            Environment: Preprod

            The issue testing is blocked due to server error on Preview, refer Jira DMS-398

            Jayshree Nagpure Swapnil Pandhare Samir

            Show
            priya.dhamande Priya Dhamande (Inactive) added a comment - - edited Environment: Preprod The issue testing is blocked due to server error on Preview, refer Jira DMS-398 Jayshree Nagpure Swapnil Pandhare Samir
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Attachment image-2019-01-02-15-06-09-639.png [ 93858 ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Attachment image-2019-01-02-15-06-09-639.png [ 93858 ]
            Permalink
            ramya.tantry Ramya Tantry (Inactive) logged work - 02/Jan/19 05:03 AM
            • Time Spent:
              1h
               

              Analysis

            ramya.tantry Ramya Tantry (Inactive) made changes -
            Remaining Estimate 4h [ 14400 ] 3h [ 10800 ]
            Time Spent 1h [ 3600 ] 2h [ 7200 ]
            Worklog Id 153552 [ 153552 ]
            Hide
            Permalink
            ramya.tantry Ramya Tantry (Inactive) added a comment -

            Hi Priya Dhamande,

            Please check if this issue is getting repro-ed in Latest build.

            CC: Swapnil Pandhare

             

            Show
            ramya.tantry Ramya Tantry (Inactive) added a comment - Hi Priya Dhamande , Please check if this issue is getting repro-ed in Latest build. CC: Swapnil Pandhare  
            ramya.tantry Ramya Tantry (Inactive) made changes -
            Assignee Ramya Tantry [ ramya.tantry ] Priya Dhamande [ priya.dhamande ]
            Hide
            Permalink
            priya.dhamande Priya Dhamande (Inactive) added a comment -

            Environment: Production

            The signature text is appearing as expected. So, closing jira.

            Swapnil Pandhare Ramya Tantry

            Show
            priya.dhamande Priya Dhamande (Inactive) added a comment - Environment: Production The signature text is appearing as expected. So, closing jira. Swapnil Pandhare Ramya Tantry
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Resolution Done [ 10000 ]
            Status In QA Testing [ 11901 ] Done [ 10001 ]
            prasad.patil Prasad Patil (Inactive) made changes -
            Assignee Priya Dhamande [ priya.dhamande ] Ramya Tantry [ ramya.tantry ]
            Transition Time In Source Status Execution Times
            Ramya Tantry (Inactive) made transition -
            To Do In Progress
            		13d 15h 24m 1
            Ramya Tantry (Inactive) made transition -
            In Progress In QA Testing
            		23h 28m 1
            Priya Dhamande (Inactive) made transition -
            In QA Testing Done
            		7d 8h 38m 1

              People

              Assignee:
              ramya.tantry Ramya Tantry (Inactive)
              Reporter:
              jayshree.nagpure Jayshree Nagpure (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 5h
                  5h
                  Remaining:
                  Time Spent - 2h Remaining Estimate - 3h
                  3h
                  Logged:
                  Time Spent - 2h Remaining Estimate - 3h
                  2h