-
Type:
Bug
-
Status:
Done
-
Priority:
Medium
-
Resolution:
Done
-
Affects Version/s:
None
-
-
-
Company:
All Clients/Multiple Clients
Environment: PreProd
Steps:
1. Create Email template
2. Add New Template
3. Add most of the components in email (Refer Screen capture)
4. Category: Custom
5. Save
Error displayed.
Ganesh Sadawarte Swapnil Pandhare
- relates to
-
DMS-51
Create Email Templates
-
-
Done
{"report":{"apdex":1,"isInitial":true,"journeyId":"ec749304-c36c-4841-9a79-ca6504568178","key":"jira.project.issue.view-issue","navigationType":0,"readyForUser":698.8999999761581,"redirectCount":0,"resourceLoadedEnd":842.3999999761581,"resourceLoadedStart":93.69999992847443,"resourceTiming":[{"duration":214,"initiatorType":"link","name":"https://jira.workterra.net/s/3003653444a1e1a85555cab7dcfb3a21-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/css/_super/batch.css","startTime":93.69999992847443,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":93.69999992847443,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":307.6999999284744,"responseStart":0,"secureConnectionStart":0},{"duration":214,"initiatorType":"link","name":"https://jira.workterra.net/s/dd6a0911920485696ac20493290df627-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/css/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.css?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":94,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":94,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":308,"responseStart":0,"secureConnectionStart":0},{"duration":214,"initiatorType":"link","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.css","startTime":94.19999992847443,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":94.19999992847443,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":308.1999999284744,"responseStart":0,"secureConnectionStart":0},{"duration":214,"initiatorType":"link","name":"https://jira.workterra.net/s/bd548f27bbf8f278bd83b60dd3284ed8-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static-adgs/jira.webresources:global-static-adgs.css","startTime":94.29999995231628,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":94.29999995231628,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":308.2999999523163,"responseStart":0,"secureConnectionStart":0},{"duration":213.79999995231628,"initiatorType":"link","name":"https://jira.workterra.net/s/70725731a158a7140f19ddbd4201ba27-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static/jira.webresources:global-static.css","startTime":94.5,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":94.5,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":308.2999999523163,"responseStart":0,"secureConnectionStart":0},{"duration":227.89999997615814,"initiatorType":"script","name":"https://jira.workterra.net/s/f2623af22c15df767ec6ff268ae0b8bd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/js/_super/batch.js?locale=en-US","startTime":94.69999992847443,"connectEnd":94.69999992847443,"connectStart":94.69999992847443,"domainLookupEnd":94.69999992847443,"domainLookupStart":94.69999992847443,"fetchStart":94.69999992847443,"redirectEnd":0,"redirectStart":0,"requestStart":94.69999992847443,"responseEnd":322.59999990463257,"responseStart":322.59999990463257,"secureConnectionStart":94.69999992847443},{"duration":271.7999999523163,"initiatorType":"script","name":"https://jira.workterra.net/s/6ce676f2a5bcc9651cef6e7956f05def-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/js/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":94.89999997615814,"connectEnd":94.89999997615814,"connectStart":94.89999997615814,"domainLookupEnd":94.89999997615814,"domainLookupStart":94.89999997615814,"fetchStart":94.89999997615814,"redirectEnd":0,"redirectStart":0,"requestStart":94.89999997615814,"responseEnd":366.6999999284744,"responseStart":366.6999999284744,"secureConnectionStart":94.89999997615814},{"duration":274.40000009536743,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.5/_/download/resources/com.atlassian.plugins.atlassian-chaperone:hotspot-tour/hotspot-tour.js?batch=false&locale=en-US","startTime":95.09999990463257,"connectEnd":95.09999990463257,"connectStart":95.09999990463257,"domainLookupEnd":95.09999990463257,"domainLookupStart":95.09999990463257,"fetchStart":95.09999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":95.09999990463257,"responseEnd":369.5,"responseStart":369.5,"secureConnectionStart":95.09999990463257},{"duration":274.60000002384186,"initiatorType":"script","name":"https://jira.workterra.net/s/6aa3fcf1fac5fd551eee0b69077524e6-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/aae1242f5fc81cc6a5bb8bc963ccda29/_/download/contextbatch/js/atl.global,-_super/batch.js?locale=en-US","startTime":95.29999995231628,"connectEnd":95.29999995231628,"connectStart":95.29999995231628,"domainLookupEnd":95.29999995231628,"domainLookupStart":95.29999995231628,"fetchStart":95.29999995231628,"redirectEnd":0,"redirectStart":0,"requestStart":95.29999995231628,"responseEnd":369.89999997615814,"responseStart":369.89999997615814,"secureConnectionStart":95.29999995231628},{"duration":274.89999997615814,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-en/jira.webresources:calendar-en.js","startTime":95.39999997615814,"connectEnd":95.39999997615814,"connectStart":95.39999997615814,"domainLookupEnd":95.39999997615814,"domainLookupStart":95.39999997615814,"fetchStart":95.39999997615814,"redirectEnd":0,"redirectStart":0,"requestStart":95.39999997615814,"responseEnd":370.2999999523163,"responseStart":370.2999999523163,"secureConnectionStart":95.39999997615814},{"duration":275.2000000476837,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-localisation-moment/jira.webresources:calendar-localisation-moment.js","startTime":95.59999990463257,"connectEnd":95.59999990463257,"connectStart":95.59999990463257,"domainLookupEnd":95.59999990463257,"domainLookupStart":95.59999990463257,"fetchStart":95.59999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":95.59999990463257,"responseEnd":370.7999999523163,"responseStart":370.7999999523163,"secureConnectionStart":95.59999990463257},{"duration":275.2999999523163,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.js?locale=en-US","startTime":95.79999995231628,"connectEnd":95.79999995231628,"connectStart":95.79999995231628,"domainLookupEnd":95.79999995231628,"domainLookupStart":95.79999995231628,"fetchStart":95.79999995231628,"redirectEnd":0,"redirectStart":0,"requestStart":95.79999995231628,"responseEnd":371.09999990463257,"responseStart":371.09999990463257,"secureConnectionStart":95.79999995231628},{"duration":364.59999990463257,"initiatorType":"link","name":"https://jira.workterra.net/s/05c862146699bb029ceb0a489075e63b-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/bcd66e9a133a1b9f5fd14b56841e1c5b/_/download/contextbatch/css/jira.global.look-and-feel,-_super/batch.css","startTime":96,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":96,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":460.59999990463257,"responseStart":0,"secureConnectionStart":0},{"duration":275.3000000715256,"initiatorType":"script","name":"https://jira.workterra.net/rest/api/1.0/shortcuts/805012/81da1c7492d7ee698ae1cc31902498d9/shortcuts.js?context=issuenavigation&context=issueaction","startTime":96.09999990463257,"connectEnd":96.09999990463257,"connectStart":96.09999990463257,"domainLookupEnd":96.09999990463257,"domainLookupStart":96.09999990463257,"fetchStart":96.09999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":96.09999990463257,"responseEnd":371.39999997615814,"responseStart":371.39999997615814,"secureConnectionStart":96.09999990463257},{"duration":364.39999997615814,"initiatorType":"link","name":"https://jira.workterra.net/s/9095228fa10daa2d3e3d7d5760c95e91-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/css/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.css?jira.create.linked.issue=true&richediton=true","startTime":96.19999992847443,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":96.19999992847443,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":460.59999990463257,"responseStart":0,"secureConnectionStart":0},{"duration":275.60000002384186,"initiatorType":"script","name":"https://jira.workterra.net/s/c19a1b46e985d7fb85efaf27c8febfdd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/js/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.js?jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":96.29999995231628,"connectEnd":96.29999995231628,"connectStart":96.29999995231628,"domainLookupEnd":96.29999995231628,"domainLookupStart":96.29999995231628,"fetchStart":96.29999995231628,"redirectEnd":0,"redirectStart":0,"requestStart":96.29999995231628,"responseEnd":371.89999997615814,"responseStart":371.89999997615814,"secureConnectionStart":96.29999995231628},{"duration":528,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-js/jira.webresources:bigpipe-js.js","startTime":97.59999990463257,"connectEnd":97.59999990463257,"connectStart":97.59999990463257,"domainLookupEnd":97.59999990463257,"domainLookupStart":97.59999990463257,"fetchStart":97.59999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":97.59999990463257,"responseEnd":625.5999999046326,"responseStart":625.5999999046326,"secureConnectionStart":97.59999990463257},{"duration":139.39999997615814,"initiatorType":"xmlhttprequest","name":"https://jira.workterra.net/rest/webResources/1.0/resources","startTime":484.2999999523163,"connectEnd":484.2999999523163,"connectStart":484.2999999523163,"domainLookupEnd":484.2999999523163,"domainLookupStart":484.2999999523163,"fetchStart":484.2999999523163,"redirectEnd":0,"redirectStart":0,"requestStart":484.2999999523163,"responseEnd":623.6999999284744,"responseStart":623.6999999284744,"secureConnectionStart":484.2999999523163}],"threshold":1000,"fetchStart":0,"domainLookupStart":0,"domainLookupEnd":0,"connectStart":0,"connectEnd":0,"requestStart":11,"responseStart":89,"responseEnd":93,"domLoading":92,"domInteractive":863,"domContentLoadedEventStart":863,"domContentLoadedEventEnd":910,"domComplete":1248,"loadEventStart":1248,"loadEventEnd":1251,"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","marks":[],"measures":[],"correlationId":"6bcb83d055bd2e","effectiveType":"4g","downlink":10,"rtt":0,"serverDuration":60,"dbReadsTimeInMs":7,"dbConnsTimeInMs":8,"applicationHash":"156decd7d2b4272533aa6cefc8294af635e1da97","experiments":[]}}
Hi Priya Dhamande
I tried to create an email template with multiple components and now I'm able to create it. Have a look on this snap.
Thanks
Narendra