[NF-209] LONG Onboard forms signature error - Workterra Jira

Details

Type: Change Request
Status: Production Complete
Priority: Critical
Resolution: Done
Affects Version/s: None
Fix Version/s: None
Component/s: OnBoard
Labels:
None

Module:
OnBoard
Reported by:
Support
Item State:
Production Complete - Closed
Sprint:
NF Sprint 3

Description

Hello,

After creating forms, after the employee signs the first form, every signature after that asks if the employee would like to use the original or previous signature. If the employee selects yes and uses it, WT will still add the same signature at different sizes to the bottom of each page. There doesn't appear to be a limit to how many signatures are shown at the bottom, even if you continue to select the same one.

Veronica

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Onboarding Signature Error.png
17 kB
29/Dec/16 12:08 AM
Onboarding Signature Error.png
14 kB
28/Dec/16 04:57 PM
Sig-form1.png
196 kB
30/Dec/16 12:13 PM
Sig-form2.png
196 kB
30/Dec/16 12:13 PM
Sig-form3.png
199 kB
30/Dec/16 12:13 PM
Sig-form4.png
199 kB
30/Dec/16 12:13 PM

Activity

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Sheetal Bodhale (Inactive) added a comment - 29/Dec/16 06:03 AM

Hi Hrishikesh Deshpande,

Please check this issue.If it is system behaviour, please reply back to client for the same.
CC:Swapnil Pandhare Satya Rakesh Roy
Thanks,
Sheetal Bodhale

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Sheetal Bodhale (Inactive) added a comment - 29/Dec/16 06:03 AM Hi Hrishikesh Deshpande , Please check this issue.If it is system behaviour, please reply back to client for the same. CC: Swapnil Pandhare Satya Rakesh Roy Thanks, Sheetal Bodhale

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Rajendra Joshi (Inactive) added a comment - 30/Dec/16 12:12 PM

Verified on stage using company MATT for HSPL. Above mentioned issue is reproduced. If multiple forms with signature controls are included in a pre-board tour and though selected the signature image every time instead of drawing, multiple signature images are displayed. PFA screen shot.

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Rajendra Joshi (Inactive) added a comment - 30/Dec/16 12:12 PM Verified on stage using company MATT for HSPL. Above mentioned issue is reproduced. If multiple forms with signature controls are included in a pre-board tour and though selected the signature image every time instead of drawing, multiple signature images are displayed. PFA screen shot.

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Swapnil Pandhare (Inactive) added a comment - 09/Jan/17 12:28 PM

Hi Veronica Blanco

This is not an issue. This is as per implementation of signature control. whatever previous options are given to user, those are shown to select from any of those options.

Thanks,
Swapnil P.

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Swapnil Pandhare (Inactive) added a comment - 09/Jan/17 12:28 PM Hi Veronica Blanco This is not an issue. This is as per implementation of signature control. whatever previous options are given to user, those are shown to select from any of those options. Thanks, Swapnil P.

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Veronica Blanco (Inactive) added a comment - 11/Jan/17 08:10 PM

Swapnil Pandhare

In reviewing the signature option today, I found that the employee no longer has the option to use any previous signatures. System now requires a new signature for each page.

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Veronica Blanco (Inactive) added a comment - 11/Jan/17 08:10 PM Swapnil Pandhare In reviewing the signature option today, I found that the employee no longer has the option to use any previous signatures. System now requires a new signature for each page.

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Veronica Blanco (Inactive) added a comment - 07/Feb/17 07:26 PM - edited

Hi Swapnil Pandhare,

According to your response on 01/09/2017:
This is not an issue. This is as per implementation of signature control. whatever previous options are given to user, those are shown to select from any of those options.

The employee is not just provided with previous options and is why I am reporting this as an issue. If the employee uses the same signature option every time, the system still continues to add a duplicate copy of that same signature on the next page and continues to for every page on the tour per the examples previously uploaded. These signatures also print out on the forms if printing is selected.

Please provide us with an estimated completion date per last night's call.

If there are any questions, please let me know.

Thank you,

Veronica

CC Amannda Johnson, Chitra Rao, Abhay Patil

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Veronica Blanco (Inactive) added a comment - 07/Feb/17 07:26 PM - edited Hi Swapnil Pandhare , According to your response on 01/09/2017: This is not an issue. This is as per implementation of signature control. whatever previous options are given to user, those are shown to select from any of those options. The employee is not just provided with previous options and is why I am reporting this as an issue. If the employee uses the same signature option every time, the system still continues to add a duplicate copy of that same signature on the next page and continues to for every page on the tour per the examples previously uploaded. These signatures also print out on the forms if printing is selected. Please provide us with an estimated completion date per last night's call. If there are any questions, please let me know. Thank you, Veronica CC Amannda Johnson , Chitra Rao , Abhay Patil

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Niteen Surwase (Inactive) added a comment - 14/Feb/17 12:49 PM - edited

Hi Rajendra Joshi

Changes done with this ticket
#1 Displaying only two signatures page which contains signature control.
One is current respective page signature (If signed in past) and another is most recent signature
#2 Signature message box is removed and now validation messages will show under Signature box and Password box.

This changes has been deployed to LB.

Cc: Swapnil Pandhare Sheetal Bodhale

Thanks,
Niteen S.

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Niteen Surwase (Inactive) added a comment - 14/Feb/17 12:49 PM - edited Hi Rajendra Joshi Changes done with this ticket #1 Displaying only two signatures page which contains signature control. One is current respective page signature (If signed in past) and another is most recent signature #2 Signature message box is removed and now validation messages will show under Signature box and Password box. This changes has been deployed to LB. Cc: Swapnil Pandhare Sheetal Bodhale Thanks, Niteen S.

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Hrishikesh Deshpande (Inactive) added a comment - 15/Feb/17 11:18 AM

Hi Niteen Surwase,

Functionality is working fine but following are my observations -

1) We can see 2 Input box for System password, Ideally it should only one.
2) In case of Wrong system password it should display message under signature box, here it is showng popup message.

Thanks,
Hrishikesh.

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Hrishikesh Deshpande (Inactive) added a comment - 15/Feb/17 11:18 AM Hi Niteen Surwase , Functionality is working fine but following are my observations - 1) We can see 2 Input box for System password, Ideally it should only one. 2) In case of Wrong system password it should display message under signature box, here it is showng popup message. Thanks, Hrishikesh.

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Niteen Surwase (Inactive) added a comment - 15/Feb/17 12:42 PM

Hi Hrishikesh Deshpande

1) This problem has been fixed now
2) This is a system behavior. So we are showing wrong password error message in message box.

cc: Swapnil Pandhare

Thanks,
Niteen

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Niteen Surwase (Inactive) added a comment - 15/Feb/17 12:42 PM Hi Hrishikesh Deshpande 1) This problem has been fixed now 2) This is a system behavior. So we are showing wrong password error message in message box. cc: Swapnil Pandhare Thanks, Niteen

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Hrishikesh Deshpande (Inactive) added a comment - 15/Feb/17 01:09 PM

This issue is Fixed on LB. Ready for Stage.

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Hrishikesh Deshpande (Inactive) added a comment - 15/Feb/17 01:09 PM This issue is Fixed on LB. Ready for Stage.

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Hrishikesh Deshpande (Inactive) added a comment - 16/Feb/17 07:22 AM

This issue is Fixed on Stage. Ready for Production.

We have additional change to remove System password on Print page which is logged in ~~WT-8490~~.

Niteen Surwase, Please deploy changes on Production.

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Hrishikesh Deshpande (Inactive) added a comment - 16/Feb/17 07:22 AM This issue is Fixed on Stage. Ready for Production. We have additional change to remove System password on Print page which is logged in WT-8490 . Niteen Surwase , Please deploy changes on Production.

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Hrishikesh Deshpande (Inactive) added a comment - 16/Feb/17 12:55 PM

Hi Veronica Blanco,

We have deploy this change on Production. Please let us know in case you have any access issue.

Thanks,
Hrishikesh.

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Hrishikesh Deshpande (Inactive) added a comment - 16/Feb/17 12:55 PM Hi Veronica Blanco , We have deploy this change on Production. Please let us know in case you have any access issue. Thanks, Hrishikesh.

People

Assignee:: Veronica Blanco (Inactive)

Reporter:: Veronica Blanco (Inactive)

Developer:: Niteen Surwase (Inactive)

Votes:: 0 Vote for this issue

Watchers:: 7 Start watching this issue

Dates

Created:: 28/Dec/16 04:58 PM

Updated:: 22/Feb/17 09:24 AM

Resolved:: 16/Feb/17 12:55 PM

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