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  1. New Features 2017
  2. NF-209

LONG Onboard forms signature error

    Details

    • Type: Change Request
    • Status: Production Complete
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: OnBoard
    • Labels:
      None
    • Module:
      OnBoard
    • Reported by:
      Support
    • Item State:
      Production Complete - Closed
    • Sprint:
      NF Sprint 3

      Description

      Hello,

      After creating forms, after the employee signs the first form, every signature after that asks if the employee would like to use the original or previous signature. If the employee selects yes and uses it, WT will still add the same signature at different sizes to the bottom of each page. There doesn't appear to be a limit to how many signatures are shown at the bottom, even if you continue to select the same one.

      Veronica

        Attachments

        1. Onboarding Signature Error.png
          Onboarding Signature Error.png
          17 kB
        2. Onboarding Signature Error.png
          Onboarding Signature Error.png
          14 kB
        3. Sig-form1.png
          Sig-form1.png
          196 kB
        4. Sig-form2.png
          Sig-form2.png
          196 kB
        5. Sig-form3.png
          Sig-form3.png
          199 kB
        6. Sig-form4.png
          Sig-form4.png
          199 kB

          Activity

          Hide
          sheetal.bodhale Sheetal Bodhale (Inactive) added a comment -

          Hi Hrishikesh Deshpande,

          Please check this issue.If it is system behaviour, please reply back to client for the same.
          CC:Swapnil PandhareSatyaRakesh Roy
          Thanks,
          Sheetal Bodhale

          Show
          sheetal.bodhale Sheetal Bodhale (Inactive) added a comment - Hi Hrishikesh Deshpande , Please check this issue.If it is system behaviour, please reply back to client for the same. CC: Swapnil Pandhare Satya Rakesh Roy Thanks, Sheetal Bodhale
          Hide
          rajendraj Rajendra Joshi (Inactive) added a comment -

          Verified on stage using company MATT for HSPL. Above mentioned issue is reproduced. If multiple forms with signature controls are included in a pre-board tour and though selected the signature image every time instead of drawing, multiple signature images are displayed. PFA screen shot.

          Show
          rajendraj Rajendra Joshi (Inactive) added a comment - Verified on stage using company MATT for HSPL. Above mentioned issue is reproduced. If multiple forms with signature controls are included in a pre-board tour and though selected the signature image every time instead of drawing, multiple signature images are displayed. PFA screen shot.
          Hide
          swapnil.pandhare Swapnil Pandhare (Inactive) added a comment -

          Hi Veronica Blanco

          This is not an issue. This is as per implementation of signature control. whatever previous options are given to user, those are shown to select from any of those options.

          Thanks,
          Swapnil P.

          Show
          swapnil.pandhare Swapnil Pandhare (Inactive) added a comment - Hi Veronica Blanco This is not an issue. This is as per implementation of signature control. whatever previous options are given to user, those are shown to select from any of those options. Thanks, Swapnil P.
          Hide
          veronica.blanco Veronica Blanco (Inactive) added a comment -

          Swapnil Pandhare

          In reviewing the signature option today, I found that the employee no longer has the option to use any previous signatures. System now requires a new signature for each page.

          Show
          veronica.blanco Veronica Blanco (Inactive) added a comment - Swapnil Pandhare In reviewing the signature option today, I found that the employee no longer has the option to use any previous signatures. System now requires a new signature for each page.
          Hide
          veronica.blanco Veronica Blanco (Inactive) added a comment - - edited

          Hi Swapnil Pandhare,

          According to your response on 01/09/2017:
          This is not an issue. This is as per implementation of signature control. whatever previous options are given to user, those are shown to select from any of those options.

          The employee is not just provided with previous options and is why I am reporting this as an issue. If the employee uses the same signature option every time, the system still continues to add a duplicate copy of that same signature on the next page and continues to for every page on the tour per the examples previously uploaded. These signatures also print out on the forms if printing is selected.

          Please provide us with an estimated completion date per last night's call.

          If there are any questions, please let me know.

          Thank you,

          Veronica

          CC Amannda Johnson, Chitra Rao, Abhay Patil

          Show
          veronica.blanco Veronica Blanco (Inactive) added a comment - - edited Hi Swapnil Pandhare , According to your response on 01/09/2017: This is not an issue. This is as per implementation of signature control. whatever previous options are given to user, those are shown to select from any of those options. The employee is not just provided with previous options and is why I am reporting this as an issue. If the employee uses the same signature option every time, the system still continues to add a duplicate copy of that same signature on the next page and continues to for every page on the tour per the examples previously uploaded. These signatures also print out on the forms if printing is selected. Please provide us with an estimated completion date per last night's call. If there are any questions, please let me know. Thank you, Veronica CC Amannda Johnson , Chitra Rao , Abhay Patil
          Hide
          niteen.surwase Niteen Surwase (Inactive) added a comment - - edited

          Hi Rajendra Joshi

          Changes done with this ticket
          #1 Displaying only two signatures page which contains signature control.
          One is current respective page signature (If signed in past) and another is most recent signature
          #2 Signature message box is removed and now validation messages will show under Signature box and Password box.

          This changes has been deployed to LB.

          Cc: Swapnil Pandhare Sheetal Bodhale

          Thanks,
          Niteen S.

          Show
          niteen.surwase Niteen Surwase (Inactive) added a comment - - edited Hi Rajendra Joshi Changes done with this ticket #1 Displaying only two signatures page which contains signature control. One is current respective page signature (If signed in past) and another is most recent signature #2 Signature message box is removed and now validation messages will show under Signature box and Password box. This changes has been deployed to LB. Cc: Swapnil Pandhare Sheetal Bodhale Thanks, Niteen S.
          Hide
          hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment -

          Hi Niteen Surwase,

          Functionality is working fine but following are my observations -

          1) We can see 2 Input box for System password, Ideally it should only one.
          2) In case of Wrong system password it should display message under signature box, here it is showng popup message.

          Thanks,
          Hrishikesh.

          Show
          hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment - Hi Niteen Surwase , Functionality is working fine but following are my observations - 1) We can see 2 Input box for System password, Ideally it should only one. 2) In case of Wrong system password it should display message under signature box, here it is showng popup message. Thanks, Hrishikesh.
          Hide
          niteen.surwase Niteen Surwase (Inactive) added a comment -

          Hi Hrishikesh Deshpande

          1) This problem has been fixed now
          2) This is a system behavior. So we are showing wrong password error message in message box.

          cc: Swapnil Pandhare

          Thanks,
          Niteen

          Show
          niteen.surwase Niteen Surwase (Inactive) added a comment - Hi Hrishikesh Deshpande 1) This problem has been fixed now 2) This is a system behavior. So we are showing wrong password error message in message box. cc: Swapnil Pandhare Thanks, Niteen
          Hide
          hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment -

          This issue is Fixed on LB. Ready for Stage.

          Show
          hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment - This issue is Fixed on LB. Ready for Stage.
          Hide
          hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment -

          This issue is Fixed on Stage. Ready for Production.

          We have additional change to remove System password on Print page which is logged in WT-8490.

          Niteen Surwase, Please deploy changes on Production.

          Show
          hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment - This issue is Fixed on Stage. Ready for Production. We have additional change to remove System password on Print page which is logged in WT-8490 . Niteen Surwase , Please deploy changes on Production.
          Hide
          hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment -

          Hi Veronica Blanco,

          We have deploy this change on Production. Please let us know in case you have any access issue.

          Thanks,
          Hrishikesh.

          Show
          hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment - Hi Veronica Blanco , We have deploy this change on Production. Please let us know in case you have any access issue. Thanks, Hrishikesh.

            People

            Assignee:
            veronica.blanco Veronica Blanco (Inactive)
            Reporter:
            veronica.blanco Veronica Blanco (Inactive)
            Developer:
            Niteen Surwase (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            7 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 6h Original Estimate - 6h
                6h
                Remaining:
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                Logged:
                Time Spent - 30.85h
                30.85h