Uploaded image for project: 'New Features 2017'
  1. New Features 2017
  2. NF-3829

onboard >> Server error on 'Change Approval' screen

    Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: OnBoard
    • Labels:
      None
    • Environment:
      Stage
    • Bug Type:
      Functional
    • Bug Severity:
      Blocker
    • Level:
      Partner
    • Module:
      OnBoard
    • Reported by:
      Harbinger
    • Item State:
      Production Complete - Closed
    • Issue Importance:
      Must Have
    • Browser:
      Google Chrome

      Description

      Stage, Long for HSPL, Partner login

      In Partner login, onboard module, if from menu, Customizer >> Employee Screen Configuration >> Change Approval selected, server error occurs.

      PFA screen shot and error log

      Exception : Object reference not set to an instance of an object.
      App Error Log : -
      Employee ID : 0
      Action Name : ChangeApproval
      Model : System.Web.Mvc.HandleErrorInfo
      Controller : Customization
      Web Error Log : at WORKTERRA.Shared.WORKTERRAControllerWebTier.GetData(ObjectType I_objectType, Hashtable I_criteria, Object I_context, Boolean I_mode, Boolean I_needCollection)
      at WORKTERRA.Shared.Areas.Customization.Models.ChangeApprovalModel.PopulateChangeApprovalDetail()
      at WORKTERRA.Shared.Areas.Customization.Controllers.CustomizationController.ChangeApproval()
      at lambda_method(Closure , ControllerBase , Object[] )
      at System.Web.Mvc.ReflectedActionDescriptor.Execute(ControllerContext controllerContext, IDictionary`2 parameters)
      at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethod(ControllerContext controllerContext, ActionDescriptor actionDescriptor, IDictionary`2 parameters)
      at System.Web.Mvc.ControllerActionInvoker.<>c_DisplayClass15.b_12()
      at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodFilter(IActionFilter filter, ActionExecutingContext preContext, Func`1 continuation)
      at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodFilter(IActionFilter filter, ActionExecutingContext preContext, Func`1 continuation)
      at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodWithFilters(ControllerContext controllerContext, IList`1 filters, ActionDescriptor actionDescriptor, IDictionary`2 parameters)
      at System.Web.Mvc.ControllerActionInvoker.InvokeAction(ControllerContext controllerContext, String actionName)

        Attachments

        1. LB_done.png
          LB_done.png
          248 kB
        2. Server error.png
          Server error.png
          161 kB
        3. stage_done.png
          stage_done.png
          268 kB
        4. stage_done.png
          stage_done.png
          268 kB

          Activity

          rajendraj Rajendra Joshi (Inactive) created issue -
          rajendraj Rajendra Joshi (Inactive) logged work - 19/Jul/17 10:10 AM
          • Time Spent:
            1h
             
            <No comment>
          rajendraj Rajendra Joshi (Inactive) made changes -
          Field Original Value New Value
          Remaining Estimate 1h [ 3600 ]
          Original Estimate 1h [ 3600 ]
          rajendraj Rajendra Joshi (Inactive) made changes -
          Remaining Estimate 1h [ 3600 ] 0h [ 0 ]
          Time Spent 1h [ 3600 ]
          Worklog Id 64608 [ 64608 ]
          swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
          Assignee Swapnil Pandhare [ swapnil.pandhare ] Rajiv Rajan [ rajiv.rajan ]
          Hide
          rajiv.rajan Rajiv Rajan (Inactive) added a comment -

          This issue due to data inconsistent on server. Please checked the issue on other company as well.
          As of now it is fixed.

          Show
          rajiv.rajan Rajiv Rajan (Inactive) added a comment - This issue due to data inconsistent on server. Please checked the issue on other company as well. As of now it is fixed.
          rajiv.rajan Rajiv Rajan (Inactive) logged work - 10/Aug/17 05:32 AM
          • Time Spent:
            2.5h
             
            • Reproduce the issue and debug the code
            • fixed the error on local
            • restore the database to fixed the issue
          rajiv.rajan Rajiv Rajan (Inactive) made changes -
          Time Spent 1h [ 3600 ] 3.5h [ 12600 ]
          Worklog Id 70690 [ 70690 ]
          rajiv.rajan Rajiv Rajan (Inactive) made changes -
          Assignee Rajiv Rajan [ rajiv.rajan ] Rajendra Joshi [ rajendraj ]
          rajiv.rajan Rajiv Rajan (Inactive) made changes -
          Item State Parent values: LB QA(10201)Level 1 values: In Testing(10210)
          rajiv.rajan Rajiv Rajan (Inactive) made changes -
          Status Open [ 1 ] In Development [ 10007 ]
          rajiv.rajan Rajiv Rajan (Inactive) made changes -
          Status In Development [ 10007 ] Local Testing [ 10200 ]
          rajendraj Rajendra Joshi (Inactive) made changes -
          Attachment stage_done.png [ 59141 ]
          rajendraj Rajendra Joshi (Inactive) made changes -
          Attachment stage_done.png [ 59143 ]
          Attachment LB_done.png [ 59144 ]
          rajendraj Rajendra Joshi (Inactive) logged work - 18/Aug/17 11:34 AM
          • Time Spent:
            1h
             

            Verified on LB and Stage using long for hspl.

          Hide
          rajendraj Rajendra Joshi (Inactive) added a comment -

          Verified on LB and Stage using company Long for Hspl. This issue is resolved now.

          Show
          rajendraj Rajendra Joshi (Inactive) added a comment - Verified on LB and Stage using company Long for Hspl. This issue is resolved now.
          rajendraj Rajendra Joshi (Inactive) made changes -
          Time Spent 3.5h [ 12600 ] 4.5h [ 16200 ]
          Worklog Id 72636 [ 72636 ]
          rajendraj Rajendra Joshi (Inactive) made changes -
          Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
          rajendraj Rajendra Joshi (Inactive) made changes -
          Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
          rajendraj Rajendra Joshi (Inactive) made changes -
          Resolution Fixed [ 1 ]
          Status Production Testing [ 10202 ] Production Complete [ 10028 ]
          rajendraj Rajendra Joshi (Inactive) made changes -
          Item State Parent values: LB QA(10201)Level 1 values: In Testing(10210) Parent values: Production Complete(10222)Level 1 values: Closed(10223)
          rajendraj Rajendra Joshi (Inactive) made changes -
          Status Production Complete [ 10028 ] Closed [ 6 ]
          satyap Satya made changes -
          Environment_New Stage [ 18443 ]
          Transition Time In Source Status Execution Times
          Rajiv Rajan (Inactive) made transition -
          Open In Development
          28d 19h 35m 1
          Rajiv Rajan (Inactive) made transition -
          In Development In LB Testing
          9s 1
          Rajendra Joshi (Inactive) made transition -
          In LB Testing Stage Testing
          1d 5h 52m 1
          Rajendra Joshi (Inactive) made transition -
          Stage Testing In Production Testing
          25s 1
          Rajendra Joshi (Inactive) made transition -
          In Production Testing Production Complete
          16s 1
          Rajendra Joshi (Inactive) made transition -
          Production Complete Closed
          10s 1

            People

            Assignee:
            rajendraj Rajendra Joshi (Inactive)
            Reporter:
            rajendraj Rajendra Joshi (Inactive)
            QA:
            Rajendra Joshi (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 1h Original Estimate - 1h
                1h
                Remaining:
                Remaining Estimate - 0h
                0h
                Logged:
                Time Spent - 4.5h
                4.5h