-
Type:
Bug
-
Status:
Closed
-
Priority:
Medium
-
Resolution:
Done
-
Affects Version/s:
None
-
Fix Version/s:
None
-
-
-
-
-
-
Module:
BenAdmin
- Enrollment
-
-
Company:
Archdiocese of Kansas City
Step:-
1.Login with EE
2.OE started
3.Navigate to Enroll Now page
4.Enrolled into Medical plan
5.EE is not eligible for Dental Plan.Hence it did not display on Enroll Now page
6.Keep on same page
7.Open new browser - login with partner
8.Navigate to Plan Design
9.Select Dental benefit type - Make any dental plan eligible
10.Now open EE longing browser
11.We were on Enroll Now page
12.Now open Medical plan and click on Keep Plan
Actual - Application did not enable Dental plan on screen
Expected- Application should enable dental plan on screen
- is caused by
-
NF-4352
Enroll now V2 Changes
-
-
Production Complete
{"report":{"apdex":1,"isInitial":true,"journeyId":"1ceb3ad3-bc9d-4187-88c7-68bb48142562","key":"jira.project.issue.view-issue","navigationType":0,"readyForUser":679.7000000476837,"redirectCount":0,"resourceLoadedEnd":626.0999999046326,"resourceLoadedStart":104.40000009536743,"resourceTiming":[{"duration":184,"initiatorType":"link","name":"https://jira.workterra.net/s/3003653444a1e1a85555cab7dcfb3a21-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/css/_super/batch.css","startTime":104.40000009536743,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":104.40000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":288.40000009536743,"responseStart":0,"secureConnectionStart":0},{"duration":183.79999995231628,"initiatorType":"link","name":"https://jira.workterra.net/s/dd6a0911920485696ac20493290df627-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/css/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.css?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":104.70000004768372,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":104.70000004768372,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":288.5,"responseStart":0,"secureConnectionStart":0},{"duration":183.79999995231628,"initiatorType":"link","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.css","startTime":104.79999995231628,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":104.79999995231628,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":288.59999990463257,"responseStart":0,"secureConnectionStart":0},{"duration":183.90000009536743,"initiatorType":"link","name":"https://jira.workterra.net/s/bd548f27bbf8f278bd83b60dd3284ed8-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static-adgs/jira.webresources:global-static-adgs.css","startTime":104.79999995231628,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":104.79999995231628,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":288.7000000476837,"responseStart":0,"secureConnectionStart":0},{"duration":183.79999995231628,"initiatorType":"link","name":"https://jira.workterra.net/s/70725731a158a7140f19ddbd4201ba27-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static/jira.webresources:global-static.css","startTime":105,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":105,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":288.7999999523163,"responseStart":0,"secureConnectionStart":0},{"duration":193.20000004768372,"initiatorType":"script","name":"https://jira.workterra.net/s/f2623af22c15df767ec6ff268ae0b8bd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/js/_super/batch.js?locale=en-US","startTime":105.09999990463257,"connectEnd":105.09999990463257,"connectStart":105.09999990463257,"domainLookupEnd":105.09999990463257,"domainLookupStart":105.09999990463257,"fetchStart":105.09999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":105.09999990463257,"responseEnd":298.2999999523163,"responseStart":298.2999999523163,"secureConnectionStart":105.09999990463257},{"duration":233.09999990463257,"initiatorType":"script","name":"https://jira.workterra.net/s/6ce676f2a5bcc9651cef6e7956f05def-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/js/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":105.20000004768372,"connectEnd":105.20000004768372,"connectStart":105.20000004768372,"domainLookupEnd":105.20000004768372,"domainLookupStart":105.20000004768372,"fetchStart":105.20000004768372,"redirectEnd":0,"redirectStart":0,"requestStart":105.20000004768372,"responseEnd":338.2999999523163,"responseStart":338.2999999523163,"secureConnectionStart":105.20000004768372},{"duration":236.10000014305115,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.5/_/download/resources/com.atlassian.plugins.atlassian-chaperone:hotspot-tour/hotspot-tour.js?batch=false&locale=en-US","startTime":105.29999995231628,"connectEnd":105.29999995231628,"connectStart":105.29999995231628,"domainLookupEnd":105.29999995231628,"domainLookupStart":105.29999995231628,"fetchStart":105.29999995231628,"redirectEnd":0,"redirectStart":0,"requestStart":105.29999995231628,"responseEnd":341.40000009536743,"responseStart":341.40000009536743,"secureConnectionStart":105.29999995231628},{"duration":236.79999995231628,"initiatorType":"script","name":"https://jira.workterra.net/s/6aa3fcf1fac5fd551eee0b69077524e6-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/aae1242f5fc81cc6a5bb8bc963ccda29/_/download/contextbatch/js/atl.global,-_super/batch.js?locale=en-US","startTime":105.40000009536743,"connectEnd":105.40000009536743,"connectStart":105.40000009536743,"domainLookupEnd":105.40000009536743,"domainLookupStart":105.40000009536743,"fetchStart":105.40000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":105.40000009536743,"responseEnd":342.2000000476837,"responseStart":342.2000000476837,"secureConnectionStart":105.40000009536743},{"duration":237.20000004768372,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-en/jira.webresources:calendar-en.js","startTime":105.59999990463257,"connectEnd":105.59999990463257,"connectStart":105.59999990463257,"domainLookupEnd":105.59999990463257,"domainLookupStart":105.59999990463257,"fetchStart":105.59999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":105.59999990463257,"responseEnd":342.7999999523163,"responseStart":342.7999999523163,"secureConnectionStart":105.59999990463257},{"duration":237.80000019073486,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-localisation-moment/jira.webresources:calendar-localisation-moment.js","startTime":105.59999990463257,"connectEnd":105.59999990463257,"connectStart":105.59999990463257,"domainLookupEnd":105.59999990463257,"domainLookupStart":105.59999990463257,"fetchStart":105.59999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":105.59999990463257,"responseEnd":343.40000009536743,"responseStart":343.40000009536743,"secureConnectionStart":105.59999990463257},{"duration":238.20000004768372,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.js?locale=en-US","startTime":105.70000004768372,"connectEnd":105.70000004768372,"connectStart":105.70000004768372,"domainLookupEnd":105.70000004768372,"domainLookupStart":105.70000004768372,"fetchStart":105.70000004768372,"redirectEnd":0,"redirectStart":0,"requestStart":105.70000004768372,"responseEnd":343.90000009536743,"responseStart":343.90000009536743,"secureConnectionStart":105.70000004768372},{"duration":238.69999980926514,"initiatorType":"link","name":"https://jira.workterra.net/s/05c862146699bb029ceb0a489075e63b-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/bcd66e9a133a1b9f5fd14b56841e1c5b/_/download/contextbatch/css/jira.global.look-and-feel,-_super/batch.css","startTime":105.90000009536743,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":105.90000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":344.59999990463257,"responseStart":0,"secureConnectionStart":0},{"duration":239.20000004768372,"initiatorType":"link","name":"https://jira.workterra.net/s/9095228fa10daa2d3e3d7d5760c95e91-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/css/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.css?jira.create.linked.issue=true&richediton=true","startTime":106,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":106,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":345.2000000476837,"responseStart":0,"secureConnectionStart":0},{"duration":238.59999990463257,"initiatorType":"script","name":"https://jira.workterra.net/rest/api/1.0/shortcuts/805012/81da1c7492d7ee698ae1cc31902498d9/shortcuts.js?context=issuenavigation&context=issueaction","startTime":106,"connectEnd":106,"connectStart":106,"domainLookupEnd":106,"domainLookupStart":106,"fetchStart":106,"redirectEnd":0,"redirectStart":0,"requestStart":106,"responseEnd":344.59999990463257,"responseStart":344.59999990463257,"secureConnectionStart":106},{"duration":239.20000004768372,"initiatorType":"script","name":"https://jira.workterra.net/s/c19a1b46e985d7fb85efaf27c8febfdd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/js/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.js?jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":106.09999990463257,"connectEnd":106.09999990463257,"connectStart":106.09999990463257,"domainLookupEnd":106.09999990463257,"domainLookupStart":106.09999990463257,"fetchStart":106.09999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":106.09999990463257,"responseEnd":345.2999999523163,"responseStart":345.2999999523163,"secureConnectionStart":106.09999990463257},{"duration":518.2000000476837,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-js/jira.webresources:bigpipe-js.js","startTime":107,"connectEnd":107,"connectStart":107,"domainLookupEnd":107,"domainLookupStart":107,"fetchStart":107,"redirectEnd":0,"redirectStart":0,"requestStart":107,"responseEnd":625.2000000476837,"responseStart":625.2000000476837,"secureConnectionStart":107},{"duration":519.0999999046326,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-init/jira.webresources:bigpipe-init.js","startTime":107,"connectEnd":107,"connectStart":107,"domainLookupEnd":107,"domainLookupStart":107,"fetchStart":107,"redirectEnd":0,"redirectStart":0,"requestStart":107,"responseEnd":626.0999999046326,"responseStart":626.0999999046326,"secureConnectionStart":107},{"duration":130.29999995231628,"initiatorType":"xmlhttprequest","name":"https://jira.workterra.net/rest/webResources/1.0/resources","startTime":494.2999999523163,"connectEnd":494.2999999523163,"connectStart":494.2999999523163,"domainLookupEnd":494.2999999523163,"domainLookupStart":494.2999999523163,"fetchStart":494.2999999523163,"redirectEnd":0,"redirectStart":0,"requestStart":494.2999999523163,"responseEnd":624.5999999046326,"responseStart":624.5999999046326,"secureConnectionStart":494.2999999523163}],"threshold":1000,"fetchStart":0,"domainLookupStart":0,"domainLookupEnd":0,"connectStart":0,"connectEnd":0,"requestStart":12,"responseStart":94,"responseEnd":95,"domLoading":103,"domInteractive":778,"domContentLoadedEventStart":778,"domContentLoadedEventEnd":827,"domComplete":1035,"loadEventStart":1035,"loadEventEnd":1037,"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","marks":[],"measures":[],"correlationId":"6f53ccb409541a","effectiveType":"4g","downlink":9.7,"rtt":0,"serverDuration":34,"dbReadsTimeInMs":3,"dbConnsTimeInMs":4,"applicationHash":"156decd7d2b4272533aa6cefc8294af635e1da97","experiments":[]}}
Nidhi Kaul (Inactive)
added a comment - Mahendra Mungase
What is the next action?
Nidhi 
Are you reloading Enroll Now page or not?
As eligibility checks on page load it self not on "Enroll Now" or "Keep Plan" or "Waive" button.
Please reload page then check