Uploaded image for project: 'New Features 2017'
  1. New Features 2017
  2. NF-5523

PreProd: Error while processing reports

    Details

    • Type: Bug
    • Status: Resolution Setting
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin
    • Reported by:
      Harbinger
    • Company:
      Virgin Atlantic
    • Item State:
      Stage QA - Production Deployment on Hold
    • UAT For:
      UI Refresh

      Description

      Getting error while processing Following reports:
      1.Enrollment Report
      2. EE census Report
      3. Dependent Census Report
      4.Payroll deduction
      5.Newly enrolled dependents report

      Refer screen shots below

      ------------------------------------------------------

      CC: Mandar Kulkarni, Satya, Hrishikesh Deshpande, Sachin Hingole, Rakesh Roy

        Attachments

          Activity

          sumeet.kolge Sumeet.Kolge (Inactive) created issue -
          Hide
          rakeshr Rakesh Roy (Inactive) added a comment -

          Sumeet.Kolge Please update Error log which will help Dev team to identify root cause easily.

          Show
          rakeshr Rakesh Roy (Inactive) added a comment - Sumeet.Kolge Please update Error log which will help Dev team to identify root cause easily.
          rakeshr Rakesh Roy (Inactive) made changes -
          Field Original Value New Value
          Priority Medium [ 3 ] High [ 2 ]
          Hide
          sumeet.kolge Sumeet.Kolge (Inactive) added a comment -

          Hi Rakesh Roy,

          Checked and discussed this issue, no error log is generated. Thanks!

          ---------------------------------------
          CC: Mandar Kulkarni, Satya, Hrishikesh Deshpande, Sachin Hingole, Prasad Patil

          Show
          sumeet.kolge Sumeet.Kolge (Inactive) added a comment - Hi Rakesh Roy , Checked and discussed this issue, no error log is generated. Thanks! --------------------------------------- CC: Mandar Kulkarni , Satya , Hrishikesh Deshpande , Sachin Hingole , Prasad Patil
          nidhi.kaul Nidhi Kaul (Inactive) made changes -
          Assignee Nidhi Kaul [ nidhi.kaul ] Prasanna Karlekar [ prasanna ]
          prasanna Prasanna Karlekar (Inactive) made changes -
          Assignee Prasanna Karlekar [ prasanna ] Harshada Borole [ harshada.borole ]
          Hide
          nidhi.kaul Nidhi Kaul (Inactive) added a comment -

          Harshada Borole
          Please take this on priority.

          Prasanna Karlekar
          Nidhi.

          Show
          nidhi.kaul Nidhi Kaul (Inactive) added a comment - Harshada Borole Please take this on priority. Prasanna Karlekar Nidhi.
          harshada.borole Harshada Borole (Inactive) logged work - 19/Dec/17 03:49 PM
          • Time Spent:
            1h
             

            Analysis.

          harshada.borole Harshada Borole (Inactive) made changes -
          Remaining Estimate 0h [ 0 ]
          Time Spent 1h [ 3600 ]
          Worklog Id 97003 [ 97003 ]
          harshada.borole Harshada Borole (Inactive) made changes -
          Status Open [ 1 ] In Development [ 10007 ]
          harshada.borole Harshada Borole (Inactive) made changes -
          Developer Harshada Borole [ harshada.borole ]
          Item State Parent values: Development(10200)Level 1 values: In Analysis(10204)
          Original Estimate 0h [ 0 ]
          harshada.borole Harshada Borole (Inactive) logged work - 20/Dec/17 12:49 PM
          • Time Spent:
            1h
             

            Issue verification
            Discussion with Prasanna.

          harshada.borole Harshada Borole (Inactive) made changes -
          Time Spent 1h [ 3600 ] 2h [ 7200 ]
          Worklog Id 97201 [ 97201 ]
          prasanna Prasanna Karlekar (Inactive) logged work - 20/Dec/17 08:00 PM
          • Time Spent:
            0.5h
             

            Issue go through
            Datasource changes
            Discussion

          Hide
          harshada.borole Harshada Borole (Inactive) added a comment -

          Below are the 3C's:
          Concern:
          Error while processing reports.

          Cause:
          On Report server, for this company's datasource, incorrect connection string was stored.
          Due to this, dataset error was appearing.

          Correction:
          Have deleted the old datasource and new one is created with connection string referring to this company on Pre-prod environment.

          Show
          harshada.borole Harshada Borole (Inactive) added a comment - Below are the 3C's: Concern: Error while processing reports. Cause: On Report server, for this company's datasource, incorrect connection string was stored. Due to this, dataset error was appearing. Correction: Have deleted the old datasource and new one is created with connection string referring to this company on Pre-prod environment.
          harshada.borole Harshada Borole (Inactive) made changes -
          Assignee Harshada Borole [ harshada.borole ] Sumeet.Kolge [ sumeet.kolge ]
          Hide
          nidhi.kaul Nidhi Kaul (Inactive) added a comment - - edited

          Harshada Borole
          Why is this still showing in development?

          Prasanna Karlekar
          Thanks,
          Nidhi.

          Show
          nidhi.kaul Nidhi Kaul (Inactive) added a comment - - edited Harshada Borole Why is this still showing in development? Prasanna Karlekar Thanks, Nidhi.
          Hide
          prasanna Prasanna Karlekar (Inactive) added a comment -

          Hi Nidhi Kaul,

          We will make this LB deployed after we scan data on Pre Prod for incorrect connection string.
          You can expect this to be done no latter than 28-Dec-2017.

          Thank you!

          cc: Harshada Borole

          Show
          prasanna Prasanna Karlekar (Inactive) added a comment - Hi Nidhi Kaul , We will make this LB deployed after we scan data on Pre Prod for incorrect connection string. You can expect this to be done no latter than 28-Dec-2017. Thank you! cc: Harshada Borole
          Hide
          nidhi.kaul Nidhi Kaul (Inactive) added a comment - - edited

          Okay. I thought the status to be incorrect since this is assigned to Sumeet. But if you are working on this, why is it assigned to Sumeet?

          Please update the dev due date as well

          Show
          nidhi.kaul Nidhi Kaul (Inactive) added a comment - - edited Okay. I thought the status to be incorrect since this is assigned to Sumeet. But if you are working on this, why is it assigned to Sumeet? Please update the dev due date as well
          prasanna Prasanna Karlekar (Inactive) made changes -
          Assignee Sumeet.Kolge [ sumeet.kolge ] Prasanna Karlekar [ prasanna ]
          prasanna Prasanna Karlekar (Inactive) made changes -
          Dev Due Date 28/Dec/2017
          prasanna Prasanna Karlekar (Inactive) made changes -
          Time Spent 2h [ 7200 ] 2.5h [ 9000 ]
          Worklog Id 98013 [ 98013 ]
          Hide
          prasanna Prasanna Karlekar (Inactive) added a comment -

          Hi Nidhi Kaul,

          While discussing this issue, we had discussed following 2 points:
          1. Scan data to check the discrepancy between company ID and connection string. - Complete
          We scanned report server data for already created reports in Pre Production environment. There were following 5 companies for which reports are created :

          Company Name
          CareerBuilder Account
          CHMC
          Beta Company 1
          BioRad
          Miller Sierra

          All of them have proper connection string defined. No issues for existing data.

          2. To check, if anytime Online enrollment connection string is getting created from code. - Root cause found. Code fix pending.
          Thank you! for asking us to check this. We did found a scenario when Online Enrollment connection string can get created while executing a company level report. We will be fixing this issue. Have extended dev due date to 02-Jan-2017.

          [~parmeshwar.jumbade] -
          Please take this on priority tomorrow 28-Dec-2017.

          Thank you!

          Show
          prasanna Prasanna Karlekar (Inactive) added a comment - Hi Nidhi Kaul , While discussing this issue, we had discussed following 2 points: 1. Scan data to check the discrepancy between company ID and connection string. - Complete We scanned report server data for already created reports in Pre Production environment. There were following 5 companies for which reports are created : Company Name CareerBuilder Account CHMC Beta Company 1 BioRad Miller Sierra All of them have proper connection string defined. No issues for existing data. 2. To check, if anytime Online enrollment connection string is getting created from code. - Root cause found. Code fix pending. Thank you! for asking us to check this . We did found a scenario when Online Enrollment connection string can get created while executing a company level report. We will be fixing this issue. Have extended dev due date to 02-Jan-2017. [~parmeshwar.jumbade] - Please take this on priority tomorrow 28-Dec-2017. Thank you!
          prasanna Prasanna Karlekar (Inactive) made changes -
          Assignee Prasanna Karlekar [ prasanna ] Parmeshwar Jumbad [ parmeshwar.jumbade ]
          prasanna Prasanna Karlekar (Inactive) made changes -
          Dev Due Date 28/Dec/2017 02/Jan/2018
          prasanna Prasanna Karlekar (Inactive) logged work - 27/Dec/17 07:30 PM
          • Time Spent:
            2h
             

            Data scan to check connection string
            Code go through to check for Online connection string
            Discussion on issue repro
            JIRA update

          Hide
          nidhi.kaul Nidhi Kaul (Inactive) added a comment -

          That's a good news that we got the root cause. As long as issue is fixed for now, we should be okay to extend the date.

          Thanks,
          Nidhi.

          Show
          nidhi.kaul Nidhi Kaul (Inactive) added a comment - That's a good news that we got the root cause. As long as issue is fixed for now, we should be okay to extend the date. Thanks, Nidhi.
          prasanna Prasanna Karlekar (Inactive) made changes -
          Time Spent 2.5h [ 9000 ] 4.5h [ 16200 ]
          Worklog Id 98205 [ 98205 ]
          parmeshwar.jumbad Parmeshwar Jumbad (Inactive) logged work - 02/Jan/18 09:14 AM
          • Time Spent:
            2h
             

            Unit testing and review request

          parmeshwar.jumbad Parmeshwar Jumbad (Inactive) made changes -
          Item State Parent values: Development(10200)Level 1 values: In Analysis(10204) Parent values: Development(10200)Level 1 values: Ready for Review(10208)
          parmeshwar.jumbad Parmeshwar Jumbad (Inactive) made changes -
          Time Spent 4.5h [ 16200 ] 6.5h [ 23400 ]
          Worklog Id 99017 [ 99017 ]
          parmeshwar.jumbad Parmeshwar Jumbad (Inactive) made changes -
          Assignee Parmeshwar Jumbad [ parmeshwar.jumbade ] Prasanna Karlekar [ prasanna ]
          parmeshwar.jumbad Parmeshwar Jumbad (Inactive) logged work - 03/Jan/18 04:53 AM
          • Time Spent:
            2.5h
             

            Unit testing
            Review request

          parmeshwar.jumbad Parmeshwar Jumbad (Inactive) made changes -
          Time Spent 6.5h [ 23400 ] 9h [ 32400 ]
          Worklog Id 99123 [ 99123 ]
          Hide
          parmeshwar.jumbad Parmeshwar Jumbad (Inactive) added a comment -

          3Cs:
          Concern: Error while processing reports
          Cause: When we execute standard system utilization report as first report for a company, connection string with OnlineEnrollment was getting created for respective company's datasource. This issue was only when, system utilization was the first report to be executed for a company. No other report had such issue.
          Correction: Now we have removed code which was used to generate report datasource with Online Enrollment connection string for company level report. Due to this it will create datasource with company specific connection string for standard/dynamic reports.

          Affected Files: App\BusinessLogic\Reports\RDLGenerator.vb

          Affected Areas: Reports (All types and All levels)

          Tested Scenarios:
          1. Verified multiple types of report and it's datasource
          2. Verified company level, Global level reports

          CC: Prasanna Karlekar Gaurav Sodani

          Show
          parmeshwar.jumbad Parmeshwar Jumbad (Inactive) added a comment - 3Cs : Concern : Error while processing reports Cause : When we execute standard system utilization report as first report for a company, connection string with OnlineEnrollment was getting created for respective company's datasource. This issue was only when, system utilization was the first report to be executed for a company. No other report had such issue. Correction : Now we have removed code which was used to generate report datasource with Online Enrollment connection string for company level report. Due to this it will create datasource with company specific connection string for standard/dynamic reports. Affected Files : App\BusinessLogic\Reports\RDLGenerator.vb Affected Areas : Reports (All types and All levels) Tested Scenarios : 1. Verified multiple types of report and it's datasource 2. Verified company level, Global level reports CC: Prasanna Karlekar Gaurav Sodani
          prasanna Prasanna Karlekar (Inactive) made changes -
          Item State Parent values: Development(10200)Level 1 values: Ready for Review(10208) Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209)
          prasanna Prasanna Karlekar (Inactive) made changes -
          Assignee Prasanna Karlekar [ prasanna ] Sachin Hingole [ sachin.hingole ]
          khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
          Item State Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209) Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)
          sachin.hingole Sachin Hingole (Inactive) made changes -
          Status In Development [ 10007 ] Local Testing [ 10200 ]
          sachin.hingole Sachin Hingole (Inactive) made changes -
          Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) Parent values: LB QA(10201)Level 1 values: In Testing(10210)
          prasanna Prasanna Karlekar (Inactive) logged work - 03/Jan/18 09:00 PM
          • Time Spent:
            0.5h
             

            Discussion on scenarios unit tested
            Code review

          parmeshwar.jumbad Parmeshwar Jumbad (Inactive) logged work - 04/Jan/18 04:07 AM
          • Time Spent:
            0.5h
             

            Code check-in into LB branch
            JIRA update

          parmeshwar.jumbad Parmeshwar Jumbad (Inactive) made changes -
          Time Spent 9h [ 32400 ] 9.5h [ 34200 ]
          Worklog Id 99239 [ 99239 ]
          sachin.hingole Sachin Hingole (Inactive) made changes -
          Assignee Sachin Hingole [ sachin.hingole ] Priya Dhamande [ priya.dhamande ]
          prasanna Prasanna Karlekar (Inactive) made changes -
          Time Spent 9.5h [ 34200 ] 10h [ 36000 ]
          Worklog Id 99302 [ 99302 ]
          priya.dhamande Priya Dhamande (Inactive) logged work - 04/Jan/18 09:47 AM
          • Time Spent:
            1h
             

            Codemap testing

          Hide
          priya.dhamande Priya Dhamande (Inactive) added a comment -

          Environment: Codemap
          Company: or QA Kindercare for hspl
          Login: Partner

          Reports are checked for the serevr error. No server error found during testing. So, making jira ready for Pre-pro.

          Sachin Hingole Hrishikesh Deshpande

          Show
          priya.dhamande Priya Dhamande (Inactive) added a comment - Environment: Codemap Company: or QA Kindercare for hspl Login: Partner Reports are checked for the serevr error. No server error found during testing. So, making jira ready for Pre-pro. Sachin Hingole Hrishikesh Deshpande
          priya.dhamande Priya Dhamande (Inactive) made changes -
          Item State Parent values: LB QA(10201)Level 1 values: In Testing(10210) Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213)
          priya.dhamande Priya Dhamande (Inactive) made changes -
          Time Spent 10h [ 36000 ] 11h [ 39600 ]
          Worklog Id 99314 [ 99314 ]
          Hide
          hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment -

          Testing done on Codemap.

          Verified all report on Random basis. Report working as expected.

          Show
          hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment - Testing done on Codemap. Verified all report on Random basis. Report working as expected.
          hrishikesh.deshpande Hrishikesh Deshpande (Inactive) logged work - 04/Jan/18 09:54 AM
          • Time Spent:
            1h
             
            <No comment>
          hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
          Time Spent 11h [ 39600 ] 12h [ 43200 ]
          Worklog Id 99315 [ 99315 ]
          khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
          Item State Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213) Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)
          priya.dhamande Priya Dhamande (Inactive) made changes -
          Item State Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) Parent values: Stage QA(10202)Level 1 values: Production Deployment on Hold(10224)
          hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
          Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
          sachin.hingole Sachin Hingole (Inactive) made changes -
          Resolution Done [ 10000 ]
          Status Stage Testing [ 10201 ] Resolution Setting [ 11616 ]
          Transition Time In Source Status Execution Times
          Harshada Borole (Inactive) made transition -
          Open In Development
          1d 18h 2m 1
          Sachin Hingole (Inactive) made transition -
          In Development In LB Testing
          14d 6h 33m 1
          Hrishikesh Deshpande (Inactive) made transition -
          In LB Testing Stage Testing
          19d 23h 4m 1
          Sachin Hingole (Inactive) made transition -
          Stage Testing Resolution Setting
          92d 16h 29m 1

            People

            Assignee:
            priya.dhamande Priya Dhamande (Inactive)
            Reporter:
            sumeet.kolge Sumeet.Kolge (Inactive)
            Developer:
            Harshada Borole (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            7 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:
              Dev Due Date:

                Time Tracking

                Estimated:
                Original Estimate - 0h
                0h
                Remaining:
                Remaining Estimate - 0h
                0h
                Logged:
                Time Spent - 12h
                12h