New Features 2017Project Type: software

New Features 2017

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  1. New Features 2017
  2. NF-5527

Fiscal Year End Month - workterra not responding error

    Details

    • Type: Bug
    • Status: Stage Testing
    • Priority: Medium
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Bug Type:
      UI
    • Bug Severity:
      Medium
    • Level:
      Partner
    • Module:
      BenAdmin
    • Reported by:
      Implementation
    • Company:
      New Facility Not Added
    • Stage Company Name:
      JE Dunn IMP
    • Item State:
      Stage QA - Production Deployment on Hold
    • UAT For:
      UI Refresh

      Description

      When going in to update the Company Information on the test site "JE Dunn IMP", in preprod, I select December from the Fiscal Year End Month. As soon as I select December WORKTERRA freezes. When I click on the screen I get a message at the bottom saying "workterra.net is not responding due to a long-running script"

      As result of this error i am unable to update the Company Information tab completely. I was able to update all other fields and I was able to save the page. Once this is fixed I can go back into the site and will updated this field to read as December.

      Please see screen shot attached for reference. I am using IE 11

      CC:Kelly KlemmeJennifer LeugersJackie SivignyDiana Wong

        Attachments

          Activity

          Ascending order - Click to sort in descending order
          amjohnson Amannda Johnson created issue -
          nidhi.kaul Nidhi Kaul (Inactive) made changes -
          Field Original Value New Value
          Assignee Nidhi Kaul [ nidhi.kaul ] Vijayendra Shinde [ ID10506 ]
          vijayendra Vijayendra Shinde (Inactive) made changes -
          Assignee Vijayendra Shinde [ ID10506 ] Ramesh Shinde [ ramesh.shinde ]
          ramesh.shinde Ramesh Shinde (Inactive) made changes -
          Status Open [ 1 ] In Development [ 10007 ]
          ramesh.shinde Ramesh Shinde (Inactive) made changes -
          Item State Parent values: Development(10200)Level 1 values: In Progress(10206)
          Hide
          Permalink
          ramesh.shinde Ramesh Shinde (Inactive) added a comment -

          Hi Sachin Hingole,

          I have fixed this issue, please verify it after next build deploy.

          Thanks,
          Ramesh Shinde

          CC:Vijayendra Shinde

          Show
          ramesh.shinde Ramesh Shinde (Inactive) added a comment - Hi Sachin Hingole , I have fixed this issue, please verify it after next build deploy. Thanks, Ramesh Shinde CC: Vijayendra Shinde
          ramesh.shinde Ramesh Shinde (Inactive) made changes -
          Assignee Ramesh Shinde [ ramesh.shinde ] Sachin Hingole [ sachin.hingole ]
          Code Reviewed By Vijayendra Shinde [ 11901 ]
          Item State Parent values: Development(10200)Level 1 values: In Progress(10206) Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209)
          Permalink
          pratap.patil Pratap Patil (Inactive) logged work - 19/Dec/17 01:03 PM
          • Time Spent:
            0.5h
             

            Page level access script creation will Ramesh.

          pratap.patil Pratap Patil (Inactive) made changes -
          Remaining Estimate 0h [ 0 ]
          Time Spent 0.5h [ 1800 ]
          Worklog Id 96911 [ 96911 ]
          Permalink
          vijayendra Vijayendra Shinde (Inactive) logged work - 19/Dec/17 01:35 PM
          • Time Spent:
            0.5h
             

            code review

          vijayendra Vijayendra Shinde (Inactive) made changes -
          Time Spent 0.5h [ 1800 ] 1h [ 3600 ]
          Worklog Id 96962 [ 96962 ]
          Permalink
          ramesh.shinde Ramesh Shinde (Inactive) logged work - 19/Dec/17 04:52 PM
          • Time Spent:
            3.5h
             

            --> Analysis and debugging.
            --> Issue reproducing.
            --> Discussion with Pratap.

          Permalink
          ramesh.shinde Ramesh Shinde (Inactive) logged work - 19/Dec/17 04:55 PM - edited
          • Time Spent:
            3h
             

            --> Page level access script creation with Pratap.
            --> Unit testing.

          Permalink
          ramesh.shinde Ramesh Shinde (Inactive) logged work - 19/Dec/17 04:57 PM
          • Time Spent:
            1h
             

            --> Unit testing done for all browsers.
            --> Code review and check-in.

          sachin.hingole Sachin Hingole (Inactive) made changes -
          Status In Development [ 10007 ] Local Testing [ 10200 ]
          khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
          Item State Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209) Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)
          sachin.hingole Sachin Hingole (Inactive) made changes -
          Assignee Sachin Hingole [ sachin.hingole ] Sanjana Jadhav [ sanjana.jadhav ]
          sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
          Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) Parent values: LB QA(10201)Level 1 values: In Testing(10210)
          Permalink
          sanjana.jadhav Sanjana Jadhav (Inactive) logged work - 22/Dec/17 11:53 AM
          • Time Spent:
            0.5h
             

            Verified on codemap

          Hide
          Permalink
          sanjana.jadhav Sanjana Jadhav (Inactive) added a comment -

          Verified on codemap.
          Browser: Chrome, Mozilla firfox, IE 11 and edge.
          Working as expected.

          Thanks,
          Sanjana Jadhav

          CC: Prasad Pise Sachin Hingole Rakesh Roy

          Show
          sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - Verified on codemap. Browser: Chrome, Mozilla firfox, IE 11 and edge. Working as expected. Thanks, Sanjana Jadhav CC: Prasad Pise Sachin Hingole Rakesh Roy
          sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
          Item State Parent values: LB QA(10201)Level 1 values: In Testing(10210) Parent values: LB QA(10201)Level 1 values: On Hold(10211)
          sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
          Time Spent 1h [ 3600 ] 1.5h [ 5400 ]
          Worklog Id 97552 [ 97552 ]
          ramesh.shinde Ramesh Shinde (Inactive) made changes -
          Time Spent 1.5h [ 5400 ] 5h [ 18000 ]
          Worklog Id 97940 [ 97940 ]
          ramesh.shinde Ramesh Shinde (Inactive) made changes -
          Time Spent 5h [ 18000 ] 8h [ 28800 ]
          Worklog Id 97942 [ 97942 ]
          ramesh.shinde Ramesh Shinde (Inactive) made changes -
          Worklog Id 97942 [ 97942 ]
          ramesh.shinde Ramesh Shinde (Inactive) made changes -
          Time Spent 8h [ 28800 ] 9h [ 32400 ]
          Worklog Id 97945 [ 97945 ]
          khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
          Item State Parent values: LB QA(10201)Level 1 values: On Hold(10211) Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)
          sachin.hingole Sachin Hingole (Inactive) made changes -
          Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
          sachin.hingole Sachin Hingole (Inactive) made changes -
          Item State Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) Parent values: Stage QA(10202)Level 1 values: In Testing(10214)
          sachin.hingole Sachin Hingole (Inactive) made changes -
          Item State Parent values: Stage QA(10202)Level 1 values: In Testing(10214) Parent values: Stage QA(10202)Level 1 values: Production Deployment on Hold(10224)
          Hide
          Permalink
          sachin.hingole Sachin Hingole (Inactive) added a comment -

          Hi Amannda Johnson,

          Fix for this issue is deployed on pre-prod. We have verified and its working fine.
          Can you please check and confirm.

          Thanks,
          Sachin Hingole

          Diana Wong Nidhi Kaul Vijayendra Shinde Rakesh Roy

          Show
          sachin.hingole Sachin Hingole (Inactive) added a comment - Hi Amannda Johnson , Fix for this issue is deployed on pre-prod. We have verified and its working fine. Can you please check and confirm. Thanks, Sachin Hingole Diana Wong Nidhi Kaul Vijayendra Shinde Rakesh Roy
          sachin.hingole Sachin Hingole (Inactive) made changes -
          Assignee Sanjana Jadhav [ sanjana.jadhav ] Amannda Johnson [ amjohnson ]
          Hide
          Permalink
          amjohnson Amannda Johnson added a comment -

          Sachin Hingole
          I was able to apply December as the selection in the Fiscal Year End Month field with no problem today on pre-prod using IE 11. Thank you!

          Show
          amjohnson Amannda Johnson added a comment - Sachin Hingole I was able to apply December as the selection in the Fiscal Year End Month field with no problem today on pre-prod using IE 11. Thank you!
          Transition Time In Source Status Execution Times
          Ramesh Shinde (Inactive) made transition -
          Open In Development
          		2h 41m 1
          Sachin Hingole (Inactive) made transition -
          In Development In LB Testing
          		1d 4h 32m 1
          Sachin Hingole (Inactive) made transition -
          In LB Testing Stage Testing
          		7d 22h 57m 1

            People

            Assignee:
            amjohnson Amannda Johnson
            Reporter:
            amjohnson Amannda Johnson
            Votes:
            0 Vote for this issue
            Watchers:
            5 Start watching this issue

              Dates

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              Updated:

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