-
Type:
Bug
-
Status:
Closed
-
Priority:
Medium
-
Resolution:
Bug Fixed
-
Affects Version/s:
None
-
Fix Version/s:
None
-
-
-
-
-
-
Module:
BenAdmin
- Report
-
Reported by:
Implementation
-
Company:
The Packard Companies
-
Item State:
Stage QA
- Production Deployment on Hold
-
Development Approval:
Yes
Hi,
There is a field in the Billing details report that we can pull in called "Enrollment Coverage Count". Could you please let us know what that field is supposed to show? In the Packard Companies client, there is a template named "Packard Billing Details". there are people who are showing up with numbers from 1 - 6. What do these numbers represent? I don't know if this template is corrupted or not.
I've tried creating a new report with the same parameters, and on the new report, the value in this field is showing "0". Which number is correct? Is this a field that is currently functional? Please let us know what this field should contain.
Example: Aaron Taylor - on the template for Basic life, his number shows as "2"
On a newly created report, his number shows a "0"
Thank you,
Robyn
CC: Amannda Johnson; Ashley Marra, Sonja Burns, Jackie Sivigny, Gayle Smelansky
{"report":{"apdex":1,"isInitial":true,"journeyId":"81edd318-b12b-4079-8885-aadf8a398e5a","key":"jira.project.issue.view-issue","navigationType":0,"readyForUser":960.0999999046326,"redirectCount":0,"resourceLoadedEnd":987.0999999046326,"resourceLoadedStart":359.09999990463257,"resourceTiming":[{"duration":69.2000002861023,"initiatorType":"link","name":"https://jira.workterra.net/s/3003653444a1e1a85555cab7dcfb3a21-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/css/_super/batch.css","startTime":359.09999990463257,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":359.09999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":428.30000019073486,"responseStart":0,"secureConnectionStart":0},{"duration":69.09999990463257,"initiatorType":"link","name":"https://jira.workterra.net/s/dd6a0911920485696ac20493290df627-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/css/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.css?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":359.40000009536743,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":359.40000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":428.5,"responseStart":0,"secureConnectionStart":0},{"duration":69,"initiatorType":"link","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.css","startTime":359.5,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":359.5,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":428.5,"responseStart":0,"secureConnectionStart":0},{"duration":69.09999990463257,"initiatorType":"link","name":"https://jira.workterra.net/s/bd548f27bbf8f278bd83b60dd3284ed8-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static-adgs/jira.webresources:global-static-adgs.css","startTime":359.59999990463257,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":359.59999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":428.69999980926514,"responseStart":0,"secureConnectionStart":0},{"duration":69.59999990463257,"initiatorType":"link","name":"https://jira.workterra.net/s/70725731a158a7140f19ddbd4201ba27-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static/jira.webresources:global-static.css","startTime":359.80000019073486,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":359.80000019073486,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":429.40000009536743,"responseStart":0,"secureConnectionStart":0},{"duration":116.09999990463257,"initiatorType":"script","name":"https://jira.workterra.net/s/f2623af22c15df767ec6ff268ae0b8bd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/js/_super/batch.js?locale=en-US","startTime":359.90000009536743,"connectEnd":359.90000009536743,"connectStart":359.90000009536743,"domainLookupEnd":359.90000009536743,"domainLookupStart":359.90000009536743,"fetchStart":359.90000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":359.90000009536743,"responseEnd":476,"responseStart":476,"secureConnectionStart":359.90000009536743},{"duration":154.40000009536743,"initiatorType":"script","name":"https://jira.workterra.net/s/6ce676f2a5bcc9651cef6e7956f05def-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/js/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":360,"connectEnd":360,"connectStart":360,"domainLookupEnd":360,"domainLookupStart":360,"fetchStart":360,"redirectEnd":0,"redirectStart":0,"requestStart":360,"responseEnd":514.4000000953674,"responseStart":514.3000001907349,"secureConnectionStart":360},{"duration":157.30000019073486,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.5/_/download/resources/com.atlassian.plugins.atlassian-chaperone:hotspot-tour/hotspot-tour.js?batch=false&locale=en-US","startTime":360.09999990463257,"connectEnd":360.09999990463257,"connectStart":360.09999990463257,"domainLookupEnd":360.09999990463257,"domainLookupStart":360.09999990463257,"fetchStart":360.09999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":360.09999990463257,"responseEnd":517.4000000953674,"responseStart":517.4000000953674,"secureConnectionStart":360.09999990463257},{"duration":157.7000002861023,"initiatorType":"script","name":"https://jira.workterra.net/s/6aa3fcf1fac5fd551eee0b69077524e6-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/aae1242f5fc81cc6a5bb8bc963ccda29/_/download/contextbatch/js/atl.global,-_super/batch.js?locale=en-US","startTime":360.19999980926514,"connectEnd":360.19999980926514,"connectStart":360.19999980926514,"domainLookupEnd":360.19999980926514,"domainLookupStart":360.19999980926514,"fetchStart":360.19999980926514,"redirectEnd":0,"redirectStart":0,"requestStart":360.19999980926514,"responseEnd":517.9000000953674,"responseStart":517.9000000953674,"secureConnectionStart":360.19999980926514},{"duration":158.19999980926514,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-localisation-moment/jira.webresources:calendar-localisation-moment.js","startTime":360.40000009536743,"connectEnd":360.40000009536743,"connectStart":360.40000009536743,"domainLookupEnd":360.40000009536743,"domainLookupStart":360.40000009536743,"fetchStart":360.40000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":360.40000009536743,"responseEnd":518.5999999046326,"responseStart":518.5999999046326,"secureConnectionStart":360.40000009536743},{"duration":157.90000009536743,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-en/jira.webresources:calendar-en.js","startTime":360.40000009536743,"connectEnd":360.40000009536743,"connectStart":360.40000009536743,"domainLookupEnd":360.40000009536743,"domainLookupStart":360.40000009536743,"fetchStart":360.40000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":360.40000009536743,"responseEnd":518.3000001907349,"responseStart":518.3000001907349,"secureConnectionStart":360.40000009536743},{"duration":158.5,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.js?locale=en-US","startTime":360.5,"connectEnd":360.5,"connectStart":360.5,"domainLookupEnd":360.5,"domainLookupStart":360.5,"fetchStart":360.5,"redirectEnd":0,"redirectStart":0,"requestStart":360.5,"responseEnd":519,"responseStart":519,"secureConnectionStart":360.5},{"duration":159.40000009536743,"initiatorType":"link","name":"https://jira.workterra.net/s/05c862146699bb029ceb0a489075e63b-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/bcd66e9a133a1b9f5fd14b56841e1c5b/_/download/contextbatch/css/jira.global.look-and-feel,-_super/batch.css","startTime":360.69999980926514,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":360.69999980926514,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":520.0999999046326,"responseStart":0,"secureConnectionStart":0},{"duration":159.69999980926514,"initiatorType":"link","name":"https://jira.workterra.net/s/9095228fa10daa2d3e3d7d5760c95e91-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/css/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.css?jira.create.linked.issue=true&richediton=true","startTime":360.80000019073486,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":360.80000019073486,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":520.5,"responseStart":0,"secureConnectionStart":0},{"duration":159,"initiatorType":"script","name":"https://jira.workterra.net/rest/api/1.0/shortcuts/805012/81da1c7492d7ee698ae1cc31902498d9/shortcuts.js?context=issuenavigation&context=issueaction","startTime":360.80000019073486,"connectEnd":360.80000019073486,"connectStart":360.80000019073486,"domainLookupEnd":360.80000019073486,"domainLookupStart":360.80000019073486,"fetchStart":360.80000019073486,"redirectEnd":0,"redirectStart":0,"requestStart":360.80000019073486,"responseEnd":519.8000001907349,"responseStart":519.8000001907349,"secureConnectionStart":360.80000019073486},{"duration":159.59999990463257,"initiatorType":"script","name":"https://jira.workterra.net/s/c19a1b46e985d7fb85efaf27c8febfdd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/js/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.js?jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":360.90000009536743,"connectEnd":360.90000009536743,"connectStart":360.90000009536743,"domainLookupEnd":360.90000009536743,"domainLookupStart":360.90000009536743,"fetchStart":360.90000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":360.90000009536743,"responseEnd":520.5,"responseStart":520.5,"secureConnectionStart":360.90000009536743},{"duration":314,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-js/jira.webresources:bigpipe-js.js","startTime":362.59999990463257,"connectEnd":362.59999990463257,"connectStart":362.59999990463257,"domainLookupEnd":362.59999990463257,"domainLookupStart":362.59999990463257,"fetchStart":362.59999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":362.59999990463257,"responseEnd":676.5999999046326,"responseStart":676.5999999046326,"secureConnectionStart":362.59999990463257},{"duration":314.59999990463257,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-init/jira.webresources:bigpipe-init.js","startTime":362.59999990463257,"connectEnd":362.59999990463257,"connectStart":362.59999990463257,"domainLookupEnd":362.59999990463257,"domainLookupStart":362.59999990463257,"fetchStart":362.59999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":362.59999990463257,"responseEnd":677.1999998092651,"responseStart":677.1999998092651,"secureConnectionStart":362.59999990463257},{"duration":92.09999990463257,"initiatorType":"xmlhttprequest","name":"https://jira.workterra.net/rest/webResources/1.0/resources","startTime":701,"connectEnd":701,"connectStart":701,"domainLookupEnd":701,"domainLookupStart":701,"fetchStart":701,"redirectEnd":0,"redirectStart":0,"requestStart":701,"responseEnd":793.0999999046326,"responseStart":793.0999999046326,"secureConnectionStart":701}],"threshold":1000,"fetchStart":0,"domainLookupStart":0,"domainLookupEnd":0,"connectStart":0,"connectEnd":0,"requestStart":254,"responseStart":352,"responseEnd":353,"domLoading":357,"domInteractive":1093,"domContentLoadedEventStart":1093,"domContentLoadedEventEnd":1151,"domComplete":1151,"loadEventStart":1151,"loadEventEnd":1153,"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","marks":[],"measures":[],"correlationId":"2db9520a0f524f","effectiveType":"4g","downlink":9.7,"rtt":0,"serverDuration":78,"dbReadsTimeInMs":3,"dbConnsTimeInMs":4,"applicationHash":"156decd7d2b4272533aa6cefc8294af635e1da97","experiments":[]}}