-
Type:
Bug
-
Status:
Closed
-
Priority:
Medium
-
Resolution:
Duplicate
-
Affects Version/s:
None
-
Fix Version/s:
None
-
-
-
-
-
-
-
-
Company:
All Clients/Multiple Clients
-
Credentials Used:
Account: Chartwell
User ID: ttest
Password: Password@2
Issue:
After enrolling in a health benefit a pop comes up but the pop-up is blank:
How it should work:
I believe there is supposed to be verbiage in the pop-up. Like PCP selection or something like that.
{"report":{"apdex":1,"isInitial":true,"journeyId":"2c533743-e8d4-4c10-9c73-c6b6f982d5cc","key":"jira.project.issue.view-issue","navigationType":0,"readyForUser":740.3000001907349,"redirectCount":0,"resourceLoadedEnd":849.8000001907349,"resourceLoadedStart":185,"resourceTiming":[{"duration":112.60000038146973,"initiatorType":"link","name":"https://jira.workterra.net/s/3003653444a1e1a85555cab7dcfb3a21-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/css/_super/batch.css","startTime":185,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":185,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":297.6000003814697,"responseStart":0,"secureConnectionStart":0},{"duration":113.30000019073486,"initiatorType":"link","name":"https://jira.workterra.net/s/dd6a0911920485696ac20493290df627-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/css/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.css?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":185.30000019073486,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":185.30000019073486,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":298.6000003814697,"responseStart":0,"secureConnectionStart":0},{"duration":113.30000019073486,"initiatorType":"link","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.css","startTime":185.4000005722046,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":185.4000005722046,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":298.70000076293945,"responseStart":0,"secureConnectionStart":0},{"duration":113.80000019073486,"initiatorType":"link","name":"https://jira.workterra.net/s/bd548f27bbf8f278bd83b60dd3284ed8-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static-adgs/jira.webresources:global-static-adgs.css","startTime":185.5,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":185.5,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":299.30000019073486,"responseStart":0,"secureConnectionStart":0},{"duration":114.30000019073486,"initiatorType":"link","name":"https://jira.workterra.net/s/70725731a158a7140f19ddbd4201ba27-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static/jira.webresources:global-static.css","startTime":185.60000038146973,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":185.60000038146973,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":299.9000005722046,"responseStart":0,"secureConnectionStart":0},{"duration":161.79999923706055,"initiatorType":"script","name":"https://jira.workterra.net/s/f2623af22c15df767ec6ff268ae0b8bd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/js/_super/batch.js?locale=en-US","startTime":185.70000076293945,"connectEnd":185.70000076293945,"connectStart":185.70000076293945,"domainLookupEnd":185.70000076293945,"domainLookupStart":185.70000076293945,"fetchStart":185.70000076293945,"redirectEnd":0,"redirectStart":0,"requestStart":185.70000076293945,"responseEnd":347.5,"responseStart":347.5,"secureConnectionStart":185.70000076293945},{"duration":197.80000019073486,"initiatorType":"script","name":"https://jira.workterra.net/s/6ce676f2a5bcc9651cef6e7956f05def-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/js/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":185.80000019073486,"connectEnd":185.80000019073486,"connectStart":185.80000019073486,"domainLookupEnd":185.80000019073486,"domainLookupStart":185.80000019073486,"fetchStart":185.80000019073486,"redirectEnd":0,"redirectStart":0,"requestStart":185.80000019073486,"responseEnd":383.6000003814697,"responseStart":383.6000003814697,"secureConnectionStart":185.80000019073486},{"duration":201,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.5/_/download/resources/com.atlassian.plugins.atlassian-chaperone:hotspot-tour/hotspot-tour.js?batch=false&locale=en-US","startTime":185.9000005722046,"connectEnd":185.9000005722046,"connectStart":185.9000005722046,"domainLookupEnd":185.9000005722046,"domainLookupStart":185.9000005722046,"fetchStart":185.9000005722046,"redirectEnd":0,"redirectStart":0,"requestStart":185.9000005722046,"responseEnd":386.9000005722046,"responseStart":386.9000005722046,"secureConnectionStart":185.9000005722046},{"duration":201.39999961853027,"initiatorType":"script","name":"https://jira.workterra.net/s/6aa3fcf1fac5fd551eee0b69077524e6-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/aae1242f5fc81cc6a5bb8bc963ccda29/_/download/contextbatch/js/atl.global,-_super/batch.js?locale=en-US","startTime":186.10000038146973,"connectEnd":186.10000038146973,"connectStart":186.10000038146973,"domainLookupEnd":186.10000038146973,"domainLookupStart":186.10000038146973,"fetchStart":186.10000038146973,"redirectEnd":0,"redirectStart":0,"requestStart":186.10000038146973,"responseEnd":387.5,"responseStart":387.5,"secureConnectionStart":186.10000038146973},{"duration":201.69999980926514,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-en/jira.webresources:calendar-en.js","startTime":186.20000076293945,"connectEnd":186.20000076293945,"connectStart":186.20000076293945,"domainLookupEnd":186.20000076293945,"domainLookupStart":186.20000076293945,"fetchStart":186.20000076293945,"redirectEnd":0,"redirectStart":0,"requestStart":186.20000076293945,"responseEnd":387.9000005722046,"responseStart":387.9000005722046,"secureConnectionStart":186.20000076293945},{"duration":201.9000005722046,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-localisation-moment/jira.webresources:calendar-localisation-moment.js","startTime":186.30000019073486,"connectEnd":186.30000019073486,"connectStart":186.30000019073486,"domainLookupEnd":186.30000019073486,"domainLookupStart":186.30000019073486,"fetchStart":186.30000019073486,"redirectEnd":0,"redirectStart":0,"requestStart":186.30000019073486,"responseEnd":388.20000076293945,"responseStart":388.20000076293945,"secureConnectionStart":186.30000019073486},{"duration":202.60000038146973,"initiatorType":"link","name":"https://jira.workterra.net/s/05c862146699bb029ceb0a489075e63b-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/bcd66e9a133a1b9f5fd14b56841e1c5b/_/download/contextbatch/css/jira.global.look-and-feel,-_super/batch.css","startTime":186.5,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":186.5,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":389.1000003814697,"responseStart":0,"secureConnectionStart":0},{"duration":202.20000076293945,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.js?locale=en-US","startTime":186.5,"connectEnd":186.5,"connectStart":186.5,"domainLookupEnd":186.5,"domainLookupStart":186.5,"fetchStart":186.5,"redirectEnd":0,"redirectStart":0,"requestStart":186.5,"responseEnd":388.70000076293945,"responseStart":388.70000076293945,"secureConnectionStart":186.5},{"duration":203,"initiatorType":"link","name":"https://jira.workterra.net/s/9095228fa10daa2d3e3d7d5760c95e91-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/css/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.css?jira.create.linked.issue=true&richediton=true","startTime":186.70000076293945,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":186.70000076293945,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":389.70000076293945,"responseStart":0,"secureConnectionStart":0},{"duration":202.5,"initiatorType":"script","name":"https://jira.workterra.net/rest/api/1.0/shortcuts/805012/d86515d5f85e345261e03597bd3941f3/shortcuts.js?context=issuenavigation&context=issueaction","startTime":186.70000076293945,"connectEnd":186.70000076293945,"connectStart":186.70000076293945,"domainLookupEnd":186.70000076293945,"domainLookupStart":186.70000076293945,"fetchStart":186.70000076293945,"redirectEnd":0,"redirectStart":0,"requestStart":186.70000076293945,"responseEnd":389.20000076293945,"responseStart":389.20000076293945,"secureConnectionStart":186.70000076293945},{"duration":203,"initiatorType":"script","name":"https://jira.workterra.net/s/c19a1b46e985d7fb85efaf27c8febfdd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/js/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.js?jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":186.80000019073486,"connectEnd":186.80000019073486,"connectStart":186.80000019073486,"domainLookupEnd":186.80000019073486,"domainLookupStart":186.80000019073486,"fetchStart":186.80000019073486,"redirectEnd":0,"redirectStart":0,"requestStart":186.80000019073486,"responseEnd":389.80000019073486,"responseStart":389.80000019073486,"secureConnectionStart":186.80000019073486}],"threshold":1000,"fetchStart":0,"domainLookupStart":0,"domainLookupEnd":0,"connectStart":0,"connectEnd":0,"requestStart":98,"responseStart":179,"responseEnd":180,"domLoading":183,"domInteractive":892,"domContentLoadedEventStart":892,"domContentLoadedEventEnd":934,"domComplete":1064,"loadEventStart":1064,"loadEventEnd":1066,"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","marks":[],"measures":[],"correlationId":"b4e544b4a41365","effectiveType":"4g","downlink":10,"rtt":0,"serverDuration":47,"dbReadsTimeInMs":3,"dbConnsTimeInMs":7,"applicationHash":"156decd7d2b4272533aa6cefc8294af635e1da97","experiments":[]}}