Details

    • Type: Bug
    • Status: Resolution Setting
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Others
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Level:
      Partner
    • Module:
      BenAdmin - Customization
    • Reported by:
      Harbinger
    • Company:
      All Clients/Multiple Clients
    • Item State:
      Stage QA - Production Deployment on Hold

      Description

      Environment - Codemap

      1) Login with partner
      2) Add company
      3) Fill mandatory details -> Save and continue
      4) system throws server error

      ErrorID : 0
      ErrorSource : ControllerAppTier.Clone->WORKTERRAControllerAppTier.Clone->Company.Clone->Company.AddCompany->Company.BackupAndRestoreNewCompany
      ErrorMessage: User does not have permission to alter database 'TestCompany1_13551', the database does not exist, or the database is not in a state that allows access checks.
      ALTER DATABASE statement failed.
      The file 'D:\MSSQL\Data\MasterCompanyDB.mdf' cannot be overwritten. It is being used by database 'MasterCompanyDB'.
      File 'MasterCompanyDB_Data' cannot be restored to 'D:\MSSQL\Data\MasterCompanyDB.mdf'. Use WITH MOVE to identify a valid location for the file.
      The file 'D:\MSSQL\Log\MasterCompanyDB.ldf' cannot be overwritten. It is being used by database 'MasterCompanyDB'.
      File 'MasterCompanyDB_Log' cannot be restored to 'D:\MSSQL\Log\MasterCompanyDB.ldf'. Use WITH MOVE to identify a valid location for the file.
      Problems were identified while planning for the RESTORE statement. Previous messages provide details.
      RESTORE DATABASE is terminating abnormally.
      User does not have permission to alter database 'TestCompany1_13551', the database does not exist, or the database is not in a state that allows access checks.
      ALTER DATABASE statement failed.

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            Activity

            pratap.patil Pratap Patil (Inactive) logged work - 04/Jan/18 10:12 AM - edited
            • Time Spent:
              2.5h
               

              Internal discussion with Sonali and Ashwin .
              Worked with Sonali.

            sonali.farakate Sonali Farakate (Inactive) logged work - 04/Jan/18 01:45 PM
            • Time Spent:
              3.5h
               

              Analysis and repro

            sonali.farakate Sonali Farakate (Inactive) logged work - 04/Jan/18 01:46 PM
            • Time Spent:
              4h
               

              Discussion and changes

            pratap.patil Pratap Patil (Inactive) logged work - 05/Jan/18 10:13 AM - edited
            • Time Spent:
              2.5h
               

              Worked with Sonali to fix issue .
              Discussion with Vijayendra and Sonali.
              Code review .

            sonali.farakate Sonali Farakate (Inactive) logged work - 05/Jan/18 12:22 PM
            • Time Spent:
              3.5h
               

              Internal discussion and script writing

            sonali.farakate Sonali Farakate (Inactive) logged work - 09/Jan/18 08:41 AM
            • Time Spent:
              4h
               
              <No comment>
            jayshree.nagpure Jayshree Nagpure (Inactive) logged work - 09/Jan/18 12:56 PM
            • Time Spent:
              0.5h
               

              Testing on codemap

              People

              Assignee:
              jayshree.nagpure Jayshree Nagpure (Inactive)
              Reporter:
              jayshree.nagpure Jayshree Nagpure (Inactive)
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              0 Vote for this issue
              Watchers:
              2 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

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