New Features 2017Project Type: software

New Features 2017

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  1. New Features 2017
  2. NF-5768

PRE-PROD Employee User Experience Issue

    Details

    • Type: Bug
    • Status: Stage Testing
    • Priority: Critical
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Bug Type:
      UI
    • Bug Severity:
      Critical
    • Level:
      Employee
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      Implementation
    • Company:
      All Clients/Multiple Clients
    • Item State:
      Stage QA - Production Deployment on Hold
    • UAT For:
      UI Refresh

      Description

      While walking through an employee tunnel demo for City of San Marcos in PRE-PROD, once you get the the EMPLOYEE DEMOGRAPHICS screen you are unable to click on SAVE & CONTINUE to move on to the SPOUSE DEMOGRAPHICS.

      FYI, the Legal Agreements and Change Password screens, I was able to get thru with no problems.

      This is not just isolated to City of San Marcos, Softchoice is experiencing the same problem of not being able to advance past the Employee Demographics.

      Here is a test person you can use to evaluate what I am referring to.

      Jackie SivignyRobyn AdkisonDeborah MascotDeborah LarueYamilka Coca

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          dkulling Debbie Kulling added a comment -

          Per Jackies comment please close this ticket

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          dkulling Debbie Kulling added a comment - Per Jackies comment please close this ticket
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          jackie.sivigny Jackie Sivigny (Inactive) added a comment -

          you may close

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          jackie.sivigny Jackie Sivigny (Inactive) added a comment - you may close
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          mahendra.mungase Mahendra Mungase (Inactive) added a comment -

          Hi Jackie Sivigny

          QA team experienced the same issue while doing self-serve mode and we logged JIRA NF-5259. The developer added the cause of the issue in NF-5259. Can you please visit NF-5259 for more details.

          Mahendra

          Show
          mahendra.mungase Mahendra Mungase (Inactive) added a comment - Hi Jackie Sivigny QA team experienced the same issue while doing self-serve mode and we logged JIRA NF-5259 . The developer added the cause of the issue in NF-5259 . Can you please visit NF-5259 for more details. Mahendra
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          jackie.sivigny Jackie Sivigny (Inactive) added a comment -

          Hi Mahendra - do you know what caused this issue? I'm just a little concerned as the expectation by the teams was that no additional testing was needed. I asked my team to walk through their accounts one last time to validate text but my team has much less Clients than the Client Executives.

          Show
          jackie.sivigny Jackie Sivigny (Inactive) added a comment - Hi Mahendra - do you know what caused this issue? I'm just a little concerned as the expectation by the teams was that no additional testing was needed. I asked my team to walk through their accounts one last time to validate text but my team has much less Clients than the Client Executives.
          Hide
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          Ryan.Sapp Ryan Sapp (Inactive) added a comment -

          Hi Mahendra Mungase

          I tested this and it is working fine now. Thanks for your work on this. You can close this when you get a moment.

          Ryan

          Jackie SivignyRobyn AdkisonDeborah MascotDeborah Larue

          Show
          Ryan.Sapp Ryan Sapp (Inactive) added a comment - Hi Mahendra Mungase I tested this and it is working fine now. Thanks for your work on this. You can close this when you get a moment. Ryan Jackie Sivigny Robyn Adkison Deborah Mascot Deborah Larue
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          mahendra.mungase Mahendra Mungase (Inactive) added a comment -

          Hi Ryan Sapp

          This issue is fixed and deployed on Pre-prod. Can you please check and add the comment in same JIRA.

          Mahendra

          Show
          mahendra.mungase Mahendra Mungase (Inactive) added a comment - Hi Ryan Sapp This issue is fixed and deployed on Pre-prod. Can you please check and add the comment in same JIRA. Mahendra
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          amit.kumawat Amit Kumawat (Inactive) added a comment -

          Hello Mahendra Mungase,

          This issue is fixed with NF-5259 patch. Hence assigning this JIRA to you. Please check this.

          CC: Sheetal Bodhale, Swapnil Pandhare, Satya

          Thanks & Regards
          Amit Kumawat

          Show
          amit.kumawat Amit Kumawat (Inactive) added a comment - Hello Mahendra Mungase , This issue is fixed with NF-5259 patch. Hence assigning this JIRA to you. Please check this. CC: Sheetal Bodhale , Swapnil Pandhare , Satya Thanks & Regards Amit Kumawat
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          swapnil.pandhare Swapnil Pandhare (Inactive) added a comment -

          Hi Amit Kumawat,

          Please check this today. If duplicate with NF-5259, mark as duplicate.

          Thanks,
          Swapnil P.

          Show
          swapnil.pandhare Swapnil Pandhare (Inactive) added a comment - Hi Amit Kumawat , Please check this today. If duplicate with NF-5259 , mark as duplicate. Thanks, Swapnil P.

            People

            Assignee:
            mahendra.mungase Mahendra Mungase (Inactive)
            Reporter:
            Ryan.Sapp Ryan Sapp (Inactive)
            Developer:
            Amit Kumawat (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            5 Start watching this issue

              Dates

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              Updated:

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