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Type:
Bug
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Status: Stage Testing
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Priority:
Critical
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Resolution: Unresolved
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Affects Version/s: None
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Fix Version/s: None
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Component/s: UI Refresh
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Labels:None
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Environment:Pre Production
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Bug Type:UI
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Bug Severity:Critical
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Level:Employee
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Module:BenAdmin - Enrollment
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Reported by:Implementation
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Company:All Clients/Multiple Clients
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Item State:Stage QA - Production Deployment on Hold
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UAT For:UI Refresh
While walking through an employee tunnel demo for City of San Marcos in PRE-PROD, once you get the the EMPLOYEE DEMOGRAPHICS screen you are unable to click on SAVE & CONTINUE to move on to the SPOUSE DEMOGRAPHICS.
FYI, the Legal Agreements and Change Password screens, I was able to get thru with no problems.
This is not just isolated to City of San Marcos, Softchoice is experiencing the same problem of not being able to advance past the Employee Demographics.
Here is a test person you can use to evaluate what I am referring to.
- https://preprod.workterra.net/Platform
* ID- rtest1111
* PW- Password@2
* Company- City of San Marcos
Jackie SivignyRobyn AdkisonDeborah MascotDeborah LarueYamilka Coca
| Field | Original Value | New Value |
|---|---|---|
| Description |
While walking through an employee tunnel demo for City of San Marcos in PRE-PROD, once you get the the EMPLOYEE DEMOGRAPHICS screen you are unable to click on SAVE & CONTINUE to move on to the SPOUSE DEMOGRAPHICS. FYI, the Legal Agreements and Change Password screens, I was able to get thru with no problems. This is not just isolated to City of San Marcos, Softchoice is experiencing the same problem of not being able to advance past the Employee Demographics. [~jackie.sivigny][~Robyn.Adkison][~Deborah.Mascot@ebsbenefits.com][~Deborah.Larue][~Yamilka.Coca] |
While walking through an employee tunnel demo for City of San Marcos in PRE-PROD, once you get the the EMPLOYEE DEMOGRAPHICS screen you are unable to click on SAVE & CONTINUE to move on to the SPOUSE DEMOGRAPHICS. FYI, the Legal Agreements and Change Password screens, I was able to get thru with no problems. This is not just isolated to City of San Marcos, Softchoice is experiencing the same problem of not being able to advance past the Employee Demographics. Here is a test person you can use to evaluate what I am referring to. * {color:red}https://preprod.workterra.net/Platform * ID- rtest1111 * PW- Password@2 * Company- City of San Marcos{color} [~jackie.sivigny][~Robyn.Adkison][~Deborah.Mascot@ebsbenefits.com][~Deborah.Larue][~Yamilka.Coca] |
| Assignee | Nidhi Kaul [ nidhi.kaul ] | Amit Kumawat [ amit.kumawat ] |
| Status | Open [ 1 ] | In Development [ 10007 ] |
| Developer | Amit Kumawat [ amit.kumawat ] | |
| Item State | Parent values: Development(10200)Level 1 values: In Analysis(10204) |
| Item State | Parent values: Development(10200)Level 1 values: In Analysis(10204) |
Hello Mahendra Mungase,
This issue is fixed with NF-5259 patch. Hence assigning this JIRA to you. Please check this.
CC: Sheetal Bodhale, Swapnil Pandhare, Satya
Thanks & Regards
Amit Kumawat
| Assignee | Amit Kumawat [ amit.kumawat ] | Mahendra Mungase [ mahendra.mungase ] |
Hi Ryan Sapp
This issue is fixed and deployed on Pre-prod. Can you please check and add the comment in same JIRA.
Mahendra
| Assignee | Mahendra Mungase [ mahendra.mungase ] | Ryan Sapp [ ryan.sapp ] |
| Status | In Development [ 10007 ] | Local Testing [ 10200 ] |
| Item State | Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) |
I tested this and it is working fine now. Thanks for your work on this. You can close this when you get a moment.
Ryan
Hi Mahendra - do you know what caused this issue? I'm just a little concerned as the expectation by the teams was that no additional testing was needed. I asked my team to walk through their accounts one last time to validate text but my team has much less Clients than the Client Executives.
Jackie Sivigny (Inactive)
added a comment - Hi Mahendra - do you know what caused this issue? I'm just a little concerned as the expectation by the teams was that no additional testing was needed. I asked my team to walk through their accounts one last time to validate text but my team has much less Clients than the Client Executives. | Item State | Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) | Parent values: Stage QA(10202)Level 1 values: Production Deployment on Hold(10224) |
| Remaining Estimate | 1h [ 3600 ] | |
| Original Estimate | 1h [ 3600 ] |
| Remaining Estimate | 1h [ 3600 ] | 0.5h [ 1800 ] |
| Time Spent | 0.5h [ 1800 ] | |
| Worklog Id | 102889 [ 102889 ] |
| Assignee | Ryan Sapp [ ryan.sapp ] | Jackie Sivigny [ jackie.sivigny ] |
Nidhi Kaul (Inactive)
made changes -
| Component/s | UI Refresh [ 10902 ] |
Sachin Hingole (Inactive)
made changes -
| Item State | Parent values: Stage QA(10202)Level 1 values: Production Deployment on Hold(10224) | Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217) |
Sachin Hingole (Inactive)
made changes -
| Status | Local Testing [ 10200 ] | Stage Testing [ 10201 ] |
you may close
Jackie Sivigny (Inactive)
added a comment - you may close Nidhi Kaul (Inactive)
made changes -
| Item State | Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217) | Parent values: Stage QA(10202)Level 1 values: Production Deployment on Hold(10224) |
Per Jackies comment please close this ticket
| Assignee | Jackie Sivigny [ jackie.sivigny ] | Mahendra Mungase [ mahendra.mungase ] |
| Transition | Time In Source Status | Execution Times |
|---|
|
2d 11h 40m | 1 |
|
23h 37m | 1 |
Sachin Hingole (Inactive)
made transition
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|
34d 1h 9m | 1 |
Hi Amit Kumawat,
Please check this today. If duplicate with
NF-5259, mark as duplicate.Thanks,
Swapnil P.