Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Module:
      BenAdmin
    • Reported by:
      White Label
    • Company:
      All Clients/Multiple Clients
    • Severity:
      Simple

      Description

      The PreProd URL for BCC need to have all reference to WORTKTERRA removed.

      Can you also confirm that all the emails sent from production will be sent from "admin@benxcel.net"

        Attachments

          Activity

          dkulling Debbie Kulling created issue -
          nidhi.kaul Nidhi Kaul (Inactive) made changes -
          Field Original Value New Value
          Component/s UI Refresh [ 10902 ]
          Hide
          vijayendra Vijayendra Shinde (Inactive) added a comment - - edited

          Hi Debbie Kulling,

          Just to confirm, you are asking about Production and not about Pre-Production?

          For Production, after new UI release, all emails will be sent from "admin@benxcel.net" email address only. No any change in this.

          From Preproduction, we are not allowing any email to be sent. SMTP is stopped on Preproduction.

          Hi Samir,
          We need your opinion about providing preprod URL by removing WORKTERRA from URL. Debbie is requesting "https://preprod.benxcel.net" URL for BCC.

          Thank you,
          Vijayendra
          CC:Nidhi Kaul

          Show
          vijayendra Vijayendra Shinde (Inactive) added a comment - - edited Hi Debbie Kulling , Just to confirm, you are asking about Production and not about Pre-Production? For Production, after new UI release, all emails will be sent from "admin@benxcel.net" email address only. No any change in this. From Preproduction, we are not allowing any email to be sent. SMTP is stopped on Preproduction. Hi Samir , We need your opinion about providing preprod URL by removing WORKTERRA from URL. Debbie is requesting "https://preprod.benxcel.net" URL for BCC. Thank you, Vijayendra CC: Nidhi Kaul
          vijayendra Vijayendra Shinde (Inactive) made changes -
          Assignee Nidhi Kaul [ nidhi.kaul ] Samir [ samir ]
          Hide
          samir Samir added a comment -

          Hi Debbie,

          We can give this URL: preprod.benxcel.net
          Below is needed from benexcel

          DNS mapping needs to be done from BCC for below public IP. *preprod.bencxel.net *need to be mapped with below public IP

          Pre Production Public IP: 208.39.80.40

          Also please confirm if this is needed by HUB (mybenefits.biz) i.e preprod.mybenefits.biz
          If needed similar DNS mapping will be needed by HUB

          Regards,
          Samir

          Show
          samir Samir added a comment - Hi Debbie, We can give this URL: preprod.benxcel.net Below is needed from benexcel DNS mapping needs to be done from BCC for below public IP. *preprod.bencxel.net *need to be mapped with below public IP Pre Production Public IP: 208.39.80.40 Also please confirm if this is needed by HUB (mybenefits.biz) i.e preprod.mybenefits.biz If needed similar DNS mapping will be needed by HUB Regards, Samir
          samir Samir made changes -
          Assignee Samir [ samir ] Debbie Kulling [ dkulling ]
          Hide
          nidhi.kaul Nidhi Kaul (Inactive) added a comment -

          Hi Debbie Kulling
          Just checking if there is any update on this.

          Thanks,
          Nidhi.

          Show
          nidhi.kaul Nidhi Kaul (Inactive) added a comment - Hi Debbie Kulling Just checking if there is any update on this. Thanks, Nidhi.
          nidhi.kaul Nidhi Kaul (Inactive) made changes -
          Assignee Debbie Kulling [ dkulling ] Nidhi Kaul [ nidhi.kaul ]
          Status Open [ 1 ] In Progress [ 3 ]
          nidhi.kaul Nidhi Kaul (Inactive) made changes -
          Status In Progress [ 3 ] Waiting for Customer Input [ 10500 ]
          nidhi.kaul Nidhi Kaul (Inactive) made changes -
          Assignee Nidhi Kaul [ nidhi.kaul ] Debbie Kulling [ dkulling ]
          Hide
          dkulling Debbie Kulling added a comment -

          Yes we will need this done for HUB as well

          Show
          dkulling Debbie Kulling added a comment - Yes we will need this done for HUB as well
          Hide
          dkulling Debbie Kulling added a comment -

          BCC has made the change

          Show
          dkulling Debbie Kulling added a comment - BCC has made the change
          dkulling Debbie Kulling made changes -
          Status Waiting for Customer Input [ 10500 ] Open [ 1 ]
          dkulling Debbie Kulling made changes -
          Resolution Done [ 10000 ]
          Status Open [ 1 ] Resolved [ 5 ]
          dkulling Debbie Kulling made changes -
          Status Resolved [ 5 ] Closed [ 6 ]
          Transition Time In Source Status Execution Times
          Nidhi Kaul (Inactive) made transition -
          Open In Progress
          6d 1h 16m 1
          Nidhi Kaul (Inactive) made transition -
          In Progress Waiting for Customer Input
          38s 1
          Debbie Kulling made transition -
          Waiting for Customer Input Open
          9d 23h 49m 1
          Debbie Kulling made transition -
          Open Resolved
          11s 1
          Debbie Kulling made transition -
          Resolved Closed
          5s 1

            People

            Assignee:
            dkulling Debbie Kulling
            Reporter:
            dkulling Debbie Kulling
            Account Executive:
            Debbie Kulling
            Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved: