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Type:
Bug
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Status: Rejected
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Priority:
Medium
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: None
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Labels:None
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Environment:Production
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Bug Severity:Medium
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Module:BenAdmin - EDS
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Reported by:Support
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Company:The Packard Companies
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Item State:Production Complete - Closed
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Browser:IE 11
Hello,
I was building a custom form for The Packard Companies in production and was trying to adjust the length of the fields in Tools. The page would allow me to edit but when I selected applied there was no save.
I logged into edge browser and it works fine and I corrected the form lengths on this client to ensure it appears properly. It appears to only be an issue in IE Browser. Please look into and advise once resolved.
Thanks,
Jackie
- clones
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- Closed
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| Summary | CLONE - Custom Form Save not working on IE Browser | UiRefresh - Custom Form Save not working on IE Browser |
| Item State | Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217) | Parent values: Development(10200) |
| Item State | Parent values: Development(10200) |
| Assignee | Sanjana Jadhav [ sanjana.jadhav ] | Niteen Surwase [ niteen.surwase ] |
| Status | Open [ 1 ] | In Development [ 10007 ] |
| Stage Due Date | 2/Feb/18 [ 2018-02-02 ] |
| Dev Due Date | 24/Jan/2018 | 16/Mar/2018 |
| Item State | Parent values: Development(10200)Level 1 values: In Progress(10206) |
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- Time Spent:
- 3.5h
-
UiRefresh coding and Unit Testing
Code Check-in on UiRefresh LB
| Remaining Estimate | 24h [ 86400 ] | 20.5h [ 73800 ] |
| Time Spent | 3.5h [ 12600 ] | |
| Worklog Id | 104818 [ 104818 ] |
Khandu Kshirsagar (Inactive)
made changes -
| Item State | Parent values: Development(10200)Level 1 values: In Progress(10206) | Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) |
Sanjana Jadhav Deployed on UiRefresh-LB please verify this ticket..
| Assignee | Niteen Surwase [ niteen.surwase ] | Sanjana Jadhav [ sanjana.jadhav ] |
| Status | In Development [ 10007 ] | Local Testing [ 10200 ] |
| Item State | Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) | Parent values: LB QA(10201)Level 1 values: In Testing(10210) |
Khandu Kshirsagar (Inactive)
made changes -
| Item State | Parent values: LB QA(10201)Level 1 values: In Testing(10210) | Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) |
Verified on Codemap.
Company: For QA-El Camino Hospital-Azure
Browser: IE 11
Verified below scenarios:
1.Added new custom form
2.Added different fields and change width as small, Medium, Large and full.
3.Tried to change width when No Space available to place control in row.
4.Verified delete functionality after field width changes
5.Verified drag and drop field function from one row to another
6.Verified form using employee login
Working properly.
Thanks,
Sanjana Jadhav
| Item State | Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) | Parent values: Stage QA(10202)Level 1 values: In Testing(10214) |
| Status | Local Testing [ 10200 ] | Stage Testing [ 10201 ] |
| Item State | Parent values: Stage QA(10202)Level 1 values: In Testing(10214) | Parent values: Stage QA(10202)Level 1 values: Production Deployment on Hold(10224) |
| Remaining Estimate | 20.5h [ 73800 ] | 19h [ 68400 ] |
| Time Spent | 3.5h [ 12600 ] | 5h [ 18000 ] |
| Worklog Id | 105276 [ 105276 ] |
| Item State | Parent values: Stage QA(10202)Level 1 values: Production Deployment on Hold(10224) | Parent values: Production QA(10203)Level 1 values: In Testing(10218) |
| Status | Stage Testing [ 10201 ] | Production Testing [ 10202 ] |
Verified on Production.
Company: Austin For HSPL
Browser: IE 11
Verified below scenarios:
1.Added new custom form
2.Added different fields and change width as small, Medium, Large and full.
3.Tried to change width when No Space available to place control in row.
4.Verified delete functionality after field width changes
5.Verified drag and drop field function from one row to another
6.Verified form using employee login
Working properly.
Thanks,
Sanjana Jadhav
| Item State | Parent values: Production QA(10203)Level 1 values: In Testing(10218) | Parent values: Production Complete(10222)Level 1 values: Closed(10223) |
| Remaining Estimate | 19h [ 68400 ] | 18h [ 64800 ] |
| Time Spent | 5h [ 18000 ] | 6h [ 21600 ] |
| Worklog Id | 107047 [ 107047 ] |
| Resolution | Done [ 10000 ] | |
| Status | Production Testing [ 10202 ] | Production Complete [ 10028 ] |
| Resolution | Done [ 10000 ] | |
| Status | Production Complete [ 10028 ] | Closed [ 6 ] |
| Remaining Estimate | 18h [ 64800 ] | 17.5h [ 63000 ] |
| Time Spent | 6h [ 21600 ] | 6.5h [ 23400 ] |
| Worklog Id | 107047 [ 107047 ] |
-
- Time Spent:
- 1.5h
-
Verified on production
Sachin Hingole (Inactive)
made changes -
| Status | Closed [ 6 ] | Reopen in Production [ 10027 ] |
Sachin Hingole (Inactive)
made changes -
| Status | Reopen in Production [ 10027 ] | In Development [ 10007 ] |
Sachin Hingole (Inactive)
made changes -
| Resolution | Done [ 10000 ] | |
| Status | In Development [ 10007 ] | Rejected [ 10004 ] |
| Transition | Time In Source Status | Execution Times |
|---|
|
10d 33m | 1 |
|
3d 21h 13m | 1 |
|
1d 1h 8m | 1 |
|
13d 53m | 1 |
|
44m 17s | 1 |
|
6s | 1 |
Sachin Hingole (Inactive)
made transition
-
|
51d 15h 40m | 1 |
Sachin Hingole (Inactive)
made transition
-
|
1m 59s | 1 |
Sachin Hingole (Inactive)
made transition
-
|
1m 31s | 1 |
Please find below 3C's of the issue,
Concern: Custom Form Save not working on IE Browser
Cause: JavaScript function which is used while saving paragraph data is not supported by IE browser. This issue is only in case of paragraph control in IE browser.
Correction: We have fixed the code for all browsers.