New Features 2017Project Type: software

New Features 2017

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  1. New Features 2017
  2. NF-5921

SCAQMD - View Finalized Invoices won't download

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Bug Fixed
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin
    • Reported by:
      White Label
    • Company:
      SCAQMD
    • Item State:
      Stage QA - Ready for Production

      Description

      Hi,

      For SCAQMD in Pre PROD while logged in as an HR Admin -> View Finalized Invoices then clicking on "Download Documents" the document will not download shows No Record Found and when you click on the "Download Invoice" gives an error (see attached screen shot).

      I tested this issue in PROD for SCAQMD logged in as Partner the download document shows "No Record Found", same as in Pre PROD. However, in PROD the "Download Invoice" downloads a spreadsheet. This does not happen in PRE PROD.

      Please look into this issue.

      Thank you,
      Kira Hamilton
      Debbie Kulling

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          venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

          Hi Jyoti Agrawal,

          I have tried to reproduce this issue on Preprod on SCAQMD company. The issue exists on Download Invoice. Please could you look into this and let me know if you need any help on this.

          Sachin Hingole

          Thanks,
          Venkatesh

          Show
          venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Hi Jyoti Agrawal , I have tried to reproduce this issue on Preprod on SCAQMD company. The issue exists on Download Invoice. Please could you look into this and let me know if you need any help on this. Sachin Hingole Thanks, Venkatesh
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          jyoti.agrawal Jyoti Agrawal (Inactive) added a comment -

          Hi Venkatesh Pujari,

          The issue is resolved now. Please verify at your end.

          Below are 3c's :
          Concern : Server error in view, generate, download invoice.

          Cause : In the fix for NF-5859, we have changed the column name for temp. table that was formed during invoice generation. For existing invoices we had to manually change the table column name. The change was missing in this company.

          Correction : Changed the column name of temp. table for existing invoices.

          Thanks,
          Jyoti Agrawal

          Show
          jyoti.agrawal Jyoti Agrawal (Inactive) added a comment - Hi Venkatesh Pujari , The issue is resolved now. Please verify at your end. Below are 3c's : Concern : Server error in view, generate, download invoice. Cause : In the fix for NF-5859 , we have changed the column name for temp. table that was formed during invoice generation. For existing invoices we had to manually change the table column name. The change was missing in this company. Correction : Changed the column name of temp. table for existing invoices. Thanks, Jyoti Agrawal
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          venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

          Hi Kira Hamilton,

          The issue has been resolved and also verified after the fix on Preprod. Now we are able to download the invoice without any issue. Please could you verify this at your end and close the ticket.

          Thanks,
          Venkatesh

          Show
          venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Hi Kira Hamilton , The issue has been resolved and also verified after the fix on Preprod. Now we are able to download the invoice without any issue. Please could you verify this at your end and close the ticket. Thanks, Venkatesh
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          Kira.Hamilton Kira Hamilton (Inactive) added a comment -

          Hi Venkatesh Pujari,

          This is issue has been verified by BCC and can be closed.

          Thank you,

          Kira Hamilton
          Debbie Kulling

          Show
          Kira.Hamilton Kira Hamilton (Inactive) added a comment - Hi Venkatesh Pujari , This is issue has been verified by BCC and can be closed. Thank you, Kira Hamilton Debbie Kulling

            People

            Assignee:
            Kira.Hamilton Kira Hamilton (Inactive)
            Reporter:
            Kira.Hamilton Kira Hamilton (Inactive)
            Account Executive:
            Debbie Kulling
            Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

              Dates

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              Updated:
              Resolved:

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