New Features 2017Project Type: software

New Features 2017

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  1. New Features 2017
  2. NF-5921

SCAQMD - View Finalized Invoices won't download

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Bug Fixed
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin
    • Reported by:
      White Label
    • Company:
      SCAQMD
    • Item State:
      Stage QA - Ready for Production

      Description

      Hi,

      For SCAQMD in Pre PROD while logged in as an HR Admin -> View Finalized Invoices then clicking on "Download Documents" the document will not download shows No Record Found and when you click on the "Download Invoice" gives an error (see attached screen shot).

      I tested this issue in PROD for SCAQMD logged in as Partner the download document shows "No Record Found", same as in Pre PROD. However, in PROD the "Download Invoice" downloads a spreadsheet. This does not happen in PRE PROD.

      Please look into this issue.

      Thank you,
      Kira Hamilton
      Debbie Kulling

        Attachments

          Activity

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          Kira.Hamilton Kira Hamilton (Inactive) created issue -
          sachin.hingole Sachin Hingole (Inactive) made changes -
          Field Original Value New Value
          Component/s UI Refresh [ 10902 ]
          sachin.hingole Sachin Hingole (Inactive) made changes -
          Assignee Nidhi Kaul [ nidhi.kaul ] Venkatesh Pujari [ venkatesh.pujari ]
          Hide
          Permalink
          venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

          Hi Jyoti Agrawal,

          I have tried to reproduce this issue on Preprod on SCAQMD company. The issue exists on Download Invoice. Please could you look into this and let me know if you need any help on this.

          Sachin Hingole

          Thanks,
          Venkatesh

          Show
          venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Hi Jyoti Agrawal , I have tried to reproduce this issue on Preprod on SCAQMD company. The issue exists on Download Invoice. Please could you look into this and let me know if you need any help on this. Sachin Hingole Thanks, Venkatesh
          venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
          Assignee Venkatesh Pujari [ venkatesh.pujari ] Jyoti Agrawal [ jyoti.agrawal ]
          venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
          Remaining Estimate 0.5h [ 1800 ]
          Original Estimate 0.5h [ 1800 ]
          venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
          Remaining Estimate 0.5h [ 1800 ] 0h [ 0 ]
          Time Spent 0.5h [ 1800 ]
          Worklog Id 104637 [ 104637 ]
          Permalink
          jyoti.agrawal Jyoti Agrawal (Inactive) logged work - 15/Feb/18 01:33 PM
          • Time Spent:
            3h
             

            Analysis
            Script execution
            verification
            JIRA update

          Permalink
          venkatesh.pujari Venkatesh Pujari (Inactive) logged work - 15/Feb/18 06:00 PM
          • Time Spent:
            0.5h
             
            <No comment>
          jyoti.agrawal Jyoti Agrawal (Inactive) made changes -
          Status Open [ 1 ] In Development [ 10007 ]
          Hide
          Permalink
          jyoti.agrawal Jyoti Agrawal (Inactive) added a comment -

          Hi Venkatesh Pujari,

          The issue is resolved now. Please verify at your end.

          Below are 3c's :
          Concern : Server error in view, generate, download invoice.

          Cause : In the fix for NF-5859, we have changed the column name for temp. table that was formed during invoice generation. For existing invoices we had to manually change the table column name. The change was missing in this company.

          Correction : Changed the column name of temp. table for existing invoices.

          Thanks,
          Jyoti Agrawal

          Show
          jyoti.agrawal Jyoti Agrawal (Inactive) added a comment - Hi Venkatesh Pujari , The issue is resolved now. Please verify at your end. Below are 3c's : Concern : Server error in view, generate, download invoice. Cause : In the fix for NF-5859 , we have changed the column name for temp. table that was formed during invoice generation. For existing invoices we had to manually change the table column name. The change was missing in this company. Correction : Changed the column name of temp. table for existing invoices. Thanks, Jyoti Agrawal
          jyoti.agrawal Jyoti Agrawal (Inactive) made changes -
          Assignee Jyoti Agrawal [ jyoti.agrawal ] Venkatesh Pujari [ venkatesh.pujari ]
          Hide
          Permalink
          venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

          Hi Kira Hamilton,

          The issue has been resolved and also verified after the fix on Preprod. Now we are able to download the invoice without any issue. Please could you verify this at your end and close the ticket.

          Thanks,
          Venkatesh

          Show
          venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Hi Kira Hamilton , The issue has been resolved and also verified after the fix on Preprod. Now we are able to download the invoice without any issue. Please could you verify this at your end and close the ticket. Thanks, Venkatesh
          venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
          Time Spent 0.5h [ 1800 ] 1h [ 3600 ]
          Worklog Id 104870 [ 104870 ]
          venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
          Assignee Venkatesh Pujari [ venkatesh.pujari ] Kira Hamilton [ kira.hamilton ]
          venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
          Status In Development [ 10007 ] Local Testing [ 10200 ]
          jyoti.agrawal Jyoti Agrawal (Inactive) made changes -
          Time Spent 1h [ 3600 ] 4h [ 14400 ]
          Worklog Id 105089 [ 105089 ]
          Permalink
          venkatesh.pujari Venkatesh Pujari (Inactive) logged work - 16/Feb/18 05:07 PM
          • Time Spent:
            0.5h
             

            Testing on Preprod

          sachin.hingole Sachin Hingole (Inactive) made changes -
          Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
          sachin.hingole Sachin Hingole (Inactive) made changes -
          Item State Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217)
          Hide
          Permalink
          Kira.Hamilton Kira Hamilton (Inactive) added a comment -

          Hi Venkatesh Pujari,

          This is issue has been verified by BCC and can be closed.

          Thank you,

          Kira Hamilton
          Debbie Kulling

          Show
          Kira.Hamilton Kira Hamilton (Inactive) added a comment - Hi Venkatesh Pujari , This is issue has been verified by BCC and can be closed. Thank you, Kira Hamilton Debbie Kulling
          Kira.Hamilton Kira Hamilton (Inactive) made changes -
          Resolution Unresolved [ 10200 ]
          Status Stage Testing [ 10201 ] Reopen in Stage [ 10023 ]
          Kira.Hamilton Kira Hamilton (Inactive) made changes -
          Status Reopen in Stage [ 10023 ] In Development [ 10007 ]
          Kira.Hamilton Kira Hamilton (Inactive) made changes -
          Resolution Unresolved [ 10200 ] Bug Fixed [ 10402 ]
          Status In Development [ 10007 ] Rejected [ 10004 ]
          Kira.Hamilton Kira Hamilton (Inactive) made changes -
          Status Rejected [ 10004 ] Closed [ 6 ]
          Transition Time In Source Status Execution Times
          Jyoti Agrawal (Inactive) made transition -
          Open In Development
          		1d 11h 30m 1
          Venkatesh Pujari (Inactive) made transition -
          In Development In LB Testing
          		46m 50s 1
          Sachin Hingole (Inactive) made transition -
          In LB Testing Stage Testing
          		6d 6h 16m 1
          Kira Hamilton (Inactive) made transition -
          Stage Testing Reopened in Stage
          		7h 56m 1
          Kira Hamilton (Inactive) made transition -
          Reopened in Stage In Development
          		3s 1
          Kira Hamilton (Inactive) made transition -
          In Development Rejected
          		10s 1
          Kira Hamilton (Inactive) made transition -
          Rejected Closed
          		2s 1

            People

            Assignee:
            Kira.Hamilton Kira Hamilton (Inactive)
            Reporter:
            Kira.Hamilton Kira Hamilton (Inactive)
            Account Executive:
            Debbie Kulling
            Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 0.5h Original Estimate - 0.5h
                0.5h
                Remaining:
                Remaining Estimate - 0h
                0h
                Logged:
                Time Spent - 4h
                4h