Hi Debbie Kulling,

The issue has been fixed and also verified on Production. Please could you verify and close this ticket.

Sachin Hingole

Thanks,
Venkatesh

Hi Debbie Kulling,

I have verified your above concern and observed that Admin plan is Contingent on the Medical Benefit Plans. It means that if there is an enrollment in medical benefit selected plans on the Eligibility Rules tab of the Admin plan then Admin plan will be forced. So if you want to change the coverage dates of the forced plans then change the coverage date of the parents plans those must be between medical benefit plans. Please try with this and let me know if you need any more guidance on this.

Sachin Hingole

Thanks,
Venkatesh

I understand what you are stating above but I went in and change the coverage date of a parent plan it still will not allowing me to change the coverage date of the forced plan. How should we change the coverage date of the forced plan. Should if update automatically?

Hi Debbie Kulling,

Looking at your concern above please find the below comments :-
1] We are stating that only Contingent Forced Plans cannot have their coverage dates changed i.e the field is disabled. Other than Forced plans all plans can have their coverage dates changed. If you want to change the Forced Plans coverage dates then you will have to change the coverage date of the parent plan on which the plan is contingent.

2] The reason why we disable the forced plans is that they are totally dependent on the parent plan so if you change the coverage dates of the parent plans then the forced plans coverage dates also get updated.

Please could you try with the above steps and let us know if you need any more information on this.

Sachin Hingole

Thanks,
Venkatesh

I am sorry I just want to confirm. Are you stating that any auto enrolled or contingent plans cannot have their coverage dates changed through the "change coverage dates" tool?

If so is there a reason we disable this feature for those types of plans?

Hi Debbie Kulling,

Please find the below comments for detailed information of the Change Coverage Dates after the fix done by Pratap Patil:-

Before the fix was done the system was supposed disable only the Forced plans but due to some code missing system was disabling the plans on the 3rd or after that grid. Now after the fix system is working as per expectation i.e System will only disable the FORCED plans only otherwise every plan enrollment's effective date can be changed. We have verified this on Preprod company. Please could you verify at your end and let us know if you any queries on this.

Kira Hamilton,Pratap Patil,Sachin Hingole

Thanks,
Venkatesh

I don't understand the comments above. We still cannot change the coverage dates on the auto enrolled benefits. See screenshot

3C's -

Concern :- Displaying the date-picker of effective date as disabled.

Cause :- In the code for disabling the date-picker for forced plan , it was assumed that the sequence of grid is same as membercount field and iteration variable of looping statement is directly used to find the corresponding date-picker. But in grid the sequence will not be always as per the membercount field.

Correction :- Code correction is done and instead of using the iteration variable , now actual member count variable is used to find the corresponding date-picker .

Thanks,
Pratap Patil

CC: Vijayendra Shinde

Hello Venkatesh Pujari ,

As per functionality updating the effective date is disabled for the forced plans , so for the forced plans it is displaying the date-picker as disabled but here actual issue is different sometimes it was disabling the other plans date-picker instead of forced plan date-picker. This issue was exist on production also . We have fixed this issue , it will be deployed in next Codemap build. Please verify it after deployment .

Thanks,
Pratap Patil

CC: Vijayendra Shinde , Sachin Hingole

Hi Pratap Patil,

I have done my analysis and observed the below point for which the system is disabling the New Effective Date column for some plans. When there are less than or equal to three plans( Core or Non-Core ) on the Change coverage date page then the system allows the user to change the Effective dates in the New Effective Date column for all plans. But when there are more than 3 plans on the Change Coverage Dates page then the system does not allow the user to change the Effective dates for the plans after the 3rd plan. The system disables the New Effective Date field for Last two plans after the 3rd plan listed. Please let me know if you need any more information on this.

NOTE :- Same issue exists on Production also.

Sachin Hingole,Vijayendra Shinde

Thanks,
Venkatesh