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  1. New Features 2017
  2. NF-5933

SCAQMD - Unable to Change Coverage Eff Dates for Auto Enroll Plans

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Bug Fixed
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin
    • Reported by:
      White Label
    • Company:
      SCAQMD
    • Item State:
      Production Complete - Closed

      Description

      Hi,

      Per BCC:

      As an Admin, when she logs in and selects "Change Coverage Dates" Auto Enrolled Plans are greyed out and she is not able to change coverage effective dates for auto enrolled LIFE and EAP plans.

      Example Admin Login
      UN: testscaqmd
      PW: 1P@ssword!

      Thank you,
      Kira Hamilton
      Debbie Kulling

        Attachments

          Activity

          Kira.Hamilton Kira Hamilton (Inactive) created issue -
          Kira.Hamilton Kira Hamilton (Inactive) made changes -
          Field Original Value New Value
          Description Hi,

          Per BCC:

          As an Admin, when she logs in and selects "Change Coverage Dates" Auto Enrolled Plans are greyed out and she is not able to change coverage effective dates for auto enrolled LIFE and EAP plans.

          Thank you,
          Kira Hamilton
          [~dkulling]
          Hi,

          Per BCC:

          As an Admin, when she logs in and selects "Change Coverage Dates" Auto Enrolled Plans are greyed out and she is not able to change coverage effective dates for auto enrolled LIFE and EAP plans.

          Example Admin Login
          UN: testscaqmd
          PW: 1P@ssword!

          Thank you,
          Kira Hamilton
          [~dkulling]
          sachin.hingole Sachin Hingole (Inactive) made changes -
          Component/s UI Refresh [ 10902 ]
          sachin.hingole Sachin Hingole (Inactive) made changes -
          Assignee Nidhi Kaul [ nidhi.kaul ] Venkatesh Pujari [ venkatesh.pujari ]
          Hide
          venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

          Hi Pratap Patil,

          I have done my analysis and observed the below point for which the system is disabling the New Effective Date column for some plans. When there are less than or equal to three plans( Core or Non-Core ) on the Change coverage date page then the system allows the user to change the Effective dates in the New Effective Date column for all plans. But when there are more than 3 plans on the Change Coverage Dates page then the system does not allow the user to change the Effective dates for the plans after the 3rd plan. The system disables the New Effective Date field for Last two plans after the 3rd plan listed. Please let me know if you need any more information on this.

          NOTE :- Same issue exists on Production also.

          Sachin Hingole,Vijayendra Shinde

          Thanks,
          Venkatesh

          Show
          venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Hi Pratap Patil , I have done my analysis and observed the below point for which the system is disabling the New Effective Date column for some plans. When there are less than or equal to three plans( Core or Non-Core ) on the Change coverage date page then the system allows the user to change the Effective dates in the New Effective Date column for all plans. But when there are more than 3 plans on the Change Coverage Dates page then the system does not allow the user to change the Effective dates for the plans after the 3rd plan. The system disables the New Effective Date field for Last two plans after the 3rd plan listed. Please let me know if you need any more information on this. NOTE :- Same issue exists on Production also. Sachin Hingole , Vijayendra Shinde Thanks, Venkatesh
          venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
          Assignee Venkatesh Pujari [ venkatesh.pujari ] Pratap Patil [ pratap.patil ]
          venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
          Remaining Estimate 8h [ 28800 ]
          Original Estimate 8h [ 28800 ]
          venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
          Remaining Estimate 8h [ 28800 ] 4.5h [ 16200 ]
          Time Spent 3.5h [ 12600 ]
          Worklog Id 104983 [ 104983 ]
          pratap.patil Pratap Patil (Inactive) made changes -
          Status Open [ 1 ] In Development [ 10007 ]
          pratap.patil Pratap Patil (Inactive) made changes -
          Item State Parent values: Development(10200)Level 1 values: In Progress(10206)
          pratap.patil Pratap Patil (Inactive) made changes -
          Code Reviewed By Vijayendra Shinde [ 11901 ]
          Item State Parent values: Development(10200)Level 1 values: In Progress(10206) Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209)
          Hide
          pratap.patil Pratap Patil (Inactive) added a comment - - edited

          Hello Venkatesh Pujari ,

          As per functionality updating the effective date is disabled for the forced plans , so for the forced plans it is displaying the date-picker as disabled but here actual issue is different sometimes it was disabling the other plans date-picker instead of forced plan date-picker. This issue was exist on production also . We have fixed this issue , it will be deployed in next Codemap build. Please verify it after deployment .

          Thanks,
          Pratap Patil

          CC: Vijayendra Shinde , Sachin Hingole

          Show
          pratap.patil Pratap Patil (Inactive) added a comment - - edited Hello Venkatesh Pujari , As per functionality updating the effective date is disabled for the forced plans , so for the forced plans it is displaying the date-picker as disabled but here actual issue is different sometimes it was disabling the other plans date-picker instead of forced plan date-picker. This issue was exist on production also . We have fixed this issue , it will be deployed in next Codemap build. Please verify it after deployment . Thanks, Pratap Patil CC: Vijayendra Shinde , Sachin Hingole
          Hide
          pratap.patil Pratap Patil (Inactive) added a comment - - edited

          3C's -

          Concern :- Displaying the date-picker of effective date as disabled.

          Cause :- In the code for disabling the date-picker for forced plan , it was assumed that the sequence of grid is same as membercount field and iteration variable of looping statement is directly used to find the corresponding date-picker. But in grid the sequence will not be always as per the membercount field.

          Correction :- Code correction is done and instead of using the iteration variable , now actual member count variable is used to find the corresponding date-picker .

          Thanks,
          Pratap Patil

          CC: Vijayendra Shinde

          Show
          pratap.patil Pratap Patil (Inactive) added a comment - - edited 3C's - Concern :- Displaying the date-picker of effective date as disabled. Cause :- In the code for disabling the date-picker for forced plan , it was assumed that the sequence of grid is same as membercount field and iteration variable of looping statement is directly used to find the corresponding date-picker. But in grid the sequence will not be always as per the membercount field. Correction :- Code correction is done and instead of using the iteration variable , now actual member count variable is used to find the corresponding date-picker . Thanks, Pratap Patil CC: Vijayendra Shinde
          pratap.patil Pratap Patil (Inactive) made changes -
          Assignee Pratap Patil [ pratap.patil ] Venkatesh Pujari [ venkatesh.pujari ]
          pratap.patil Pratap Patil (Inactive) logged work - 16/Feb/18 12:49 PM
          • Time Spent:
            5h
             

            Analysis , development unit testing.
            Internal discussion with Vijayendra , Jyoti and Venkatesh.

          pratap.patil Pratap Patil (Inactive) made changes -
          Remaining Estimate 4.5h [ 16200 ] 0h [ 0 ]
          Time Spent 3.5h [ 12600 ] 8.5h [ 30600 ]
          Worklog Id 105069 [ 105069 ]
          venkatesh.pujari Venkatesh Pujari (Inactive) logged work - 16/Feb/18 07:55 PM
          • Time Spent:
            3.5h
             

            Testing on Preprod and Production

          dkulling Debbie Kulling made changes -
          Attachment screenshot-1.png [ 73627 ]
          Hide
          dkulling Debbie Kulling added a comment -

          I don't understand the comments above. We still cannot change the coverage dates on the auto enrolled benefits. See screenshot

          Show
          dkulling Debbie Kulling added a comment - I don't understand the comments above. We still cannot change the coverage dates on the auto enrolled benefits. See screenshot
          venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
          Assignee Venkatesh Pujari [ venkatesh.pujari ] Pratap Patil [ pratap.patil ]
          venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
          Time Spent 8.5h [ 30600 ] 9.75h [ 35100 ]
          Worklog Id 105415 [ 105415 ]
          pratap.patil Pratap Patil (Inactive) made changes -
          Item State Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209) Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)
          pratap.patil Pratap Patil (Inactive) made changes -
          Assignee Pratap Patil [ pratap.patil ] Venkatesh Pujari [ venkatesh.pujari ]
          venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
          Status In Development [ 10007 ] Local Testing [ 10200 ]
          venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
          Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
          venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
          Item State Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) Parent values: Stage QA(10202)Level 1 values: In Testing(10214)
          Hide
          venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

          Hi Debbie Kulling,

          Please find the below comments for detailed information of the Change Coverage Dates after the fix done by Pratap Patil:-

          Before the fix was done the system was supposed disable only the Forced plans but due to some code missing system was disabling the plans on the 3rd or after that grid. Now after the fix system is working as per expectation i.e System will only disable the FORCED plans only otherwise every plan enrollment's effective date can be changed. We have verified this on Preprod company. Please could you verify at your end and let us know if you any queries on this.

          Kira Hamilton,Pratap Patil,Sachin Hingole

          Thanks,
          Venkatesh

          Show
          venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Hi Debbie Kulling , Please find the below comments for detailed information of the Change Coverage Dates after the fix done by Pratap Patil :- Before the fix was done the system was supposed disable only the Forced plans but due to some code missing system was disabling the plans on the 3rd or after that grid. Now after the fix system is working as per expectation i.e System will only disable the FORCED plans only otherwise every plan enrollment's effective date can be changed. We have verified this on Preprod company. Please could you verify at your end and let us know if you any queries on this. Kira Hamilton , Pratap Patil , Sachin Hingole Thanks, Venkatesh
          venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
          Item State Parent values: Stage QA(10202)Level 1 values: In Testing(10214) Parent values: Stage QA(10202)Level 1 values: Production Deployment on Hold(10224)
          venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
          Assignee Venkatesh Pujari [ venkatesh.pujari ] Debbie Kulling [ dkulling ]
          khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
          Item State Parent values: Stage QA(10202)Level 1 values: Production Deployment on Hold(10224) Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)
          venkatesh.pujari Venkatesh Pujari (Inactive) logged work - 22/Feb/18 07:54 AM
          • Time Spent:
            1.25h
             
            <No comment>
          venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
          Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213)
          venkatesh.pujari Venkatesh Pujari (Inactive) logged work - 22/Feb/18 08:21 AM - edited
          • Time Spent:
            0.75h
             

            Testing

          venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
          Time Spent 9.75h [ 35100 ] 54.75h [ 197100 ]
          Worklog Id 105560 [ 105560 ]
          venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
          Remaining Estimate 0h [ 0 ] 44.25h [ 159300 ]
          Time Spent 54.75h [ 197100 ] 10.5h [ 37800 ]
          Worklog Id 105560 [ 105560 ]
          khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
          Item State Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213) Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)
          sachin.hingole Sachin Hingole (Inactive) made changes -
          Item State Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) Parent values: Stage QA(10202)Level 1 values: In Testing(10214)
          sachin.hingole Sachin Hingole (Inactive) made changes -
          Item State Parent values: Stage QA(10202)Level 1 values: In Testing(10214) Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217)
          Hide
          dkulling Debbie Kulling added a comment -

          I am sorry I just want to confirm. Are you stating that any auto enrolled or contingent plans cannot have their coverage dates changed through the "change coverage dates" tool?

          If so is there a reason we disable this feature for those types of plans?

          Show
          dkulling Debbie Kulling added a comment - I am sorry I just want to confirm. Are you stating that any auto enrolled or contingent plans cannot have their coverage dates changed through the "change coverage dates" tool? If so is there a reason we disable this feature for those types of plans?
          Hide
          venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

          Hi Debbie Kulling,

          Looking at your concern above please find the below comments :-
          1] We are stating that only Contingent Forced Plans cannot have their coverage dates changed i.e the field is disabled. Other than Forced plans all plans can have their coverage dates changed. If you want to change the Forced Plans coverage dates then you will have to change the coverage date of the parent plan on which the plan is contingent.

          2] The reason why we disable the forced plans is that they are totally dependent on the parent plan so if you change the coverage dates of the parent plans then the forced plans coverage dates also get updated.

          Please could you try with the above steps and let us know if you need any more information on this.

          Sachin Hingole

          Thanks,
          Venkatesh

          Show
          venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Hi Debbie Kulling , Looking at your concern above please find the below comments :- 1] We are stating that only Contingent Forced Plans cannot have their coverage dates changed i.e the field is disabled. Other than Forced plans all plans can have their coverage dates changed. If you want to change the Forced Plans coverage dates then you will have to change the coverage date of the parent plan on which the plan is contingent. 2] The reason why we disable the forced plans is that they are totally dependent on the parent plan so if you change the coverage dates of the parent plans then the forced plans coverage dates also get updated. Please could you try with the above steps and let us know if you need any more information on this. Sachin Hingole Thanks, Venkatesh
          dkulling Debbie Kulling made changes -
          Attachment screenshot-2.png [ 73768 ]
          Hide
          dkulling Debbie Kulling added a comment -

          I understand what you are stating above but I went in and change the coverage date of a parent plan it still will not allowing me to change the coverage date of the forced plan. How should we change the coverage date of the forced plan. Should if update automatically?

          Show
          dkulling Debbie Kulling added a comment - I understand what you are stating above but I went in and change the coverage date of a parent plan it still will not allowing me to change the coverage date of the forced plan. How should we change the coverage date of the forced plan. Should if update automatically?
          venkatesh.pujari Venkatesh Pujari (Inactive) logged work - 28/Feb/18 09:40 AM
          • Time Spent:
            0.5h
             
            <No comment>
          Hide
          venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

          Hi Debbie Kulling,

          I have verified your above concern and observed that Admin plan is Contingent on the Medical Benefit Plans. It means that if there is an enrollment in medical benefit selected plans on the Eligibility Rules tab of the Admin plan then Admin plan will be forced. So if you want to change the coverage dates of the forced plans then change the coverage date of the parents plans those must be between medical benefit plans. Please try with this and let me know if you need any more guidance on this.

          Sachin Hingole

          Thanks,
          Venkatesh

          Show
          venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Hi Debbie Kulling , I have verified your above concern and observed that Admin plan is Contingent on the Medical Benefit Plans. It means that if there is an enrollment in medical benefit selected plans on the Eligibility Rules tab of the Admin plan then Admin plan will be forced. So if you want to change the coverage dates of the forced plans then change the coverage date of the parents plans those must be between medical benefit plans. Please try with this and let me know if you need any more guidance on this. Sachin Hingole Thanks, Venkatesh
          venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
          Remaining Estimate 44.25h [ 159300 ] 43.75h [ 157500 ]
          Time Spent 10.5h [ 37800 ] 11h [ 39600 ]
          Worklog Id 106630 [ 106630 ]
          Kira.Hamilton Kira Hamilton (Inactive) made changes -
          Comment [ Hi [~venkatesh.pujari],

          This same issue is occurring in PROD regarding the Life plan. The life plan is not contingent upon any other plan. The "Change Coverage Dates" cannot be updated for the Life plan. All other benefits are able to be updated. Can you advise why the client is not able to change the coverage dates for this plan?

          Example EE: D. Cho

          Thank you,
          Kira Hamilton
          [~dkulling] ]
          satyap Satya made changes -
          Summary SCAQMD - Unable to Chang Coverage Eff Dates for Auto Enroll Plans SCAQMD - Unable to Change Coverage Eff Dates for Auto Enroll Plans
          venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
          Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
          venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
          Item State Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217) Parent values: Production QA(10203)Level 1 values: In Testing(10218)
          Hide
          venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

          Hi Debbie Kulling,

          The issue has been fixed and also verified on Production. Please could you verify and close this ticket.

          Sachin Hingole

          Thanks,
          Venkatesh

          Show
          venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Hi Debbie Kulling , The issue has been fixed and also verified on Production. Please could you verify and close this ticket. Sachin Hingole Thanks, Venkatesh
          venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
          Resolution Bug Fixed [ 10402 ]
          Status Production Testing [ 10202 ] Production Complete [ 10028 ]
          venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
          Item State Parent values: Production QA(10203)Level 1 values: In Testing(10218) Parent values: Production Complete(10222)Level 1 values: Closed(10223)
          venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
          Remaining Estimate 43.75h [ 157500 ] 43.25h [ 155700 ]
          Time Spent 11h [ 39600 ] 11.5h [ 41400 ]
          Worklog Id 107023 [ 107023 ]
          venkatesh.pujari Venkatesh Pujari (Inactive) logged work - 05/Mar/18 05:38 PM
          • Time Spent:
            0.5h
             
            <No comment>
          sachin.hingole Sachin Hingole (Inactive) made changes -
          Status Production Complete [ 10028 ] Closed [ 6 ]
          Transition Time In Source Status Execution Times
          Pratap Patil (Inactive) made transition -
          Open In Development
          17h 51m 1
          Venkatesh Pujari (Inactive) made transition -
          In Development In LB Testing
          5d 18h 34m 1
          Venkatesh Pujari (Inactive) made transition -
          In LB Testing Stage Testing
          6s 1
          Venkatesh Pujari (Inactive) made transition -
          Stage Testing In Production Testing
          9d 7h 24m 1
          Venkatesh Pujari (Inactive) made transition -
          In Production Testing Production Complete
          1d 17h 57m 1
          Sachin Hingole (Inactive) made transition -
          Production Complete Closed
          14d 4h 27m 1

            People

            Assignee:
            dkulling Debbie Kulling
            Reporter:
            Kira.Hamilton Kira Hamilton (Inactive)
            Account Executive:
            Debbie Kulling
            Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 8h Original Estimate - 8h
                8h
                Remaining:
                Time Spent - 11.5h Remaining Estimate - 43.25h
                43.25h
                Logged:
                Time Spent - 11.5h Remaining Estimate - 43.25h
                11.5h