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Type:
Bug
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Status: Closed
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Priority:
High
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: Integrations
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Labels:None
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Module:TSR
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Reported by:Harbinger
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Item State:Production Complete - Closed
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Issue Importance:Q1
1] Add employee through API on Stage environment.
2] Start traversing assigned tour.
3] Login as a partner and try to view different tour reports from Onboarding module.
Issues -
1] Tour Status Report -> Data is not getting loaded.
2] Tour Step Completion Rate Report -> Completion time is displaying as 0 sec.
3] Incomplete Tour Report-> "No Records Found" message displaying.
Cc: Prasad Pise
- relates to
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NF-408 TSR : Consider new eligibility criteria for all reports in WT
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- Closed
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Concern:Issues for OB tour reports.
Cause:
1] Tour Status Report -> Data is not getting loaded.
– Employee's added through API do not have classes until classes are assigned. Tour Status chart uses the eligibility rule to process the employees. As these Employees do not satisfy the rule due to lack of classes,they do not show up on the report.
2] Tour Step Completion Rate Report -> Completion time is displaying as 0 sec.
– Instead of selected value ,selected Index of drop down is used as tour id. Due to this, tour id was getting mismatched with the data in the system,hence it always returned 0 sec.
Correction :
1] We have added code to consider Employees added through API in tour chart
2] We are now considering selected value of drop down as tour id.
Ramya Tantry (Inactive)
added a comment - - edited Concern :Issues for OB tour reports.
Cause:
1] Tour Status Report -> Data is not getting loaded.
– Employee's added through API do not have classes until classes are assigned. Tour Status chart uses the eligibility rule to process the employees. As these Employees do not satisfy the rule due to lack of classes,they do not show up on the report.
2] Tour Step Completion Rate Report -> Completion time is displaying as 0 sec.
– Instead of selected value ,selected Index of drop down is used as tour id. Due to this, tour id was getting mismatched with the data in the system,hence it always returned 0 sec.
Correction :
1] We have added code to consider Employees added through API in tour chart
2] We are now considering selected value of drop down as tour id. Point 3 is non repro.
Scenario tried:
1. Created a tour with window period as 1 day
2. Assigned this tour to an employee added through API whose employment date is 4/20/2017.
3. Verified the Incomplete tour Report. This employee's record came up on report with tour status as Not started.
Ramya Tantry (Inactive)
added a comment - - edited Point 3 is non repro.
Scenario tried:
1. Created a tour with window period as 1 day
2. Assigned this tour to an employee added through API whose employment date is 4/20/2017.
3. Verified the Incomplete tour Report. This employee's record came up on report with tour status as Not started. Hi Kunal Kedari,
Please verify the issues(pts. 1 and 2).
Point 3 is non repro.
Please go through my earlier comment for more details on point 3.
Ramya Tantry (Inactive)
added a comment - Hi Kunal Kedari ,
Please verify the issues(pts. 1 and 2).
Point 3 is non repro.
Please go through my earlier comment for more details on point 3. Hi Ramya Tantry,
We have verified the fixes for the "Tour Status" and "Tour Step Completion Rate Report", working as expected. We can deploy fix to Stage.
Kunal Kedari (Inactive)
added a comment - Hi Ramya Tantry ,
We have verified the fixes for the "Tour Status" and "Tour Step Completion Rate Report", working as expected. We can deploy fix to Stage.
Cc: Saurabh Sablaka , Prasad Pise Verified the mentioned report on Stage, working as expected. We can deploy fix to Production.
Kunal Kedari (Inactive)
added a comment - Verified the mentioned report on Stage, working as expected. We can deploy fix to Production.
Cc: Saurabh Sablaka , Prasad Pise Verified the fix on Production, working as expected. Closing the ticket.
Kunal Kedari (Inactive)
added a comment - Verified the fix on Production, working as expected. Closing the ticket. 
Files Affected: