New Features 2017Project Type: software

New Features 2017

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  1. New Features 2017
  2. NF-939

TSR Integration->Manage OnBoard Status->Server error is displaying for "Assign Tour" link for CA login.

    Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Integrations
    • Labels:
      None
    • Module:
      TSR
    • Reported by:
      Harbinger
    • Item State:
      Production Complete - Closed
    • Issue Importance:
      Q2

      Description

      1] Login to the application on Local environment (wt-stage) as a Company Admin.
      2] Select a company under test.
      3] Navigate to Onboard>Manage Onboard Status.
      4] Click on "Assign Tour" link.

      Actual Result:
      Server error is displaying.
      Expected Result:
      Server error should not be display.
      Refer attached screenshot for more details.

      Note - This issue is not reproducible for Partner or SA login.

      Cc : Saurabh Sablaka, Prasad Pise, Ramya Tantry, Swapnil Pandhare

        Attachments

        1. Pass_Stage_CA_AssignTour.jpg
          Pass_Stage_CA_AssignTour.jpg
          129 kB
        2. Reopen_Issue.JPG
          Reopen_Issue.JPG
          118 kB
        3. screenshot-1.png
          screenshot-1.png
          330 kB
        4. ServerError.jpg
          ServerError.jpg
          217 kB

          Activity

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          rupesh.mandal Rupesh Mandal (Inactive) added a comment -

          Cause:Page Level access not given
          Correction:Page level access true

          Show
          rupesh.mandal Rupesh Mandal (Inactive) added a comment - Cause:Page Level access not given Correction:Page level access true
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          kunal.kedari Kunal Kedari (Inactive) added a comment -

          Hi Rupesh Mandal,

          We have verified the fix on Local (wt-stage) environment and found issue is still reproducible. We are not able to see the "Manage Onboard Status" link after company admin logs in to the application. We are accessing this page from outside the system with below URL mentioned in the ticket NF-826 :

          [Site URL]/Platform/Login/Login?Parameter1=6tEVTdRhR5E%3d&Parameter2=KwaSe%2bMzzuM%3d&Parameter3=WwFI%2bI0yNQo%3d&Parameter4=X0PH9n%2b%2bc50%3d&Parameter5=76coPBx5rcODG4N%2fDchy7iIwJA6FHt41tn158fK8SH4WfusVxCBamEB2tpq8jOcV

          We are able to access the page but when admin user clicks on "Assign Tours" link getting same error.
          Also please let us know why this link is not displaying in left navigation menu.

          Cc: Prasad Pise, Saurabh Sablaka

          Show
          kunal.kedari Kunal Kedari (Inactive) added a comment - Hi Rupesh Mandal , We have verified the fix on Local (wt-stage) environment and found issue is still reproducible. We are not able to see the "Manage Onboard Status" link after company admin logs in to the application. We are accessing this page from outside the system with below URL mentioned in the ticket NF-826 : [Site URL] /Platform/Login/Login?Parameter1=6tEVTdRhR5E%3d&Parameter2=KwaSe%2bMzzuM%3d&Parameter3=WwFI%2bI0yNQo%3d&Parameter4=X0PH9n%2b%2bc50%3d&Parameter5=76coPBx5rcODG4N%2fDchy7iIwJA6FHt41tn158fK8SH4WfusVxCBamEB2tpq8jOcV We are able to access the page but when admin user clicks on "Assign Tours" link getting same error. Also please let us know why this link is not displaying in left navigation menu. Cc: Prasad Pise , Saurabh Sablaka
          Hide
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          kunal.kedari Kunal Kedari (Inactive) added a comment - - edited

          Hi Ramya Tantry,

          I discussed this issue with Rupesh Mandal as per him he is not fully aware of this implementation so can you please take a look at this.

          Please note this issue is reproducible only when admin user is accessing the "Manage Onboard Status" page from outside the application with the URL mentioned in the NF-826

          Saurabh Sablaka, Prasad Pise

          Show
          kunal.kedari Kunal Kedari (Inactive) added a comment - - edited Hi Ramya Tantry , I discussed this issue with Rupesh Mandal as per him he is not fully aware of this implementation so can you please take a look at this. Please note this issue is reproducible only when admin user is accessing the "Manage Onboard Status" page from outside the application with the URL mentioned in the NF-826 Saurabh Sablaka , Prasad Pise
          Hide
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          ramya.tantry Ramya Tantry (Inactive) added a comment -

          Concern:Manage OnBoard Status->Server error is displaying for "Assign Tour" link for CA login.
          Cause: While accessing the page from outside the system, the link of assign tours was not properly generated. Url for ShowPopup was given with "../Customization ... " This caused the issue in link generation.
          Correction: Proper format for URL action is set on ShowPopup for proper link generation for Assign Tours.

          Files Affected:
          Areas/Customization/Views/Customization/ManageOnBoardStatus/ManageOnBoardStatus.cshtml

          CC: Saurabh Sablaka,Swapnil Pandhare,Prasad Pise

          Show
          ramya.tantry Ramya Tantry (Inactive) added a comment - Concern :Manage OnBoard Status->Server error is displaying for "Assign Tour" link for CA login. Cause : While accessing the page from outside the system, the link of assign tours was not properly generated. Url for ShowPopup was given with "../Customization ... " This caused the issue in link generation. Correction : Proper format for URL action is set on ShowPopup for proper link generation for Assign Tours. Files Affected: Areas/Customization/Views/Customization/ManageOnBoardStatus/ManageOnBoardStatus.cshtml CC: Saurabh Sablaka , Swapnil Pandhare , Prasad Pise
          Hide
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          kunal.kedari Kunal Kedari (Inactive) added a comment -

          Verified the fix on Stage environment, now error is not displaying for "Assign Tour" link for CA login. Marking ticket as "Production Deployment on Hold"

          Show
          kunal.kedari Kunal Kedari (Inactive) added a comment - Verified the fix on Stage environment, now error is not displaying for "Assign Tour" link for CA login. Marking ticket as "Production Deployment on Hold"
          Hide
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          kunal.kedari Kunal Kedari (Inactive) added a comment -

          Verified the fix on Production working as expected. Closing the issue.

          Show
          kunal.kedari Kunal Kedari (Inactive) added a comment - Verified the fix on Production working as expected. Closing the issue.

            People

            Assignee:
            kunal.kedari Kunal Kedari (Inactive)
            Reporter:
            kunal.kedari Kunal Kedari (Inactive)
            QA:
            Kunal Kedari (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

              Dates

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              Updated:
              Resolved:
              Code Review Date:

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