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  1. New Features 2017
  2. NF-939

TSR Integration->Manage OnBoard Status->Server error is displaying for "Assign Tour" link for CA login.

    Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Integrations
    • Labels:
      None
    • Module:
      TSR
    • Reported by:
      Harbinger
    • Item State:
      Production Complete - Closed
    • Issue Importance:
      Q2

      Description

      1] Login to the application on Local environment (wt-stage) as a Company Admin.
      2] Select a company under test.
      3] Navigate to Onboard>Manage Onboard Status.
      4] Click on "Assign Tour" link.

      Actual Result:
      Server error is displaying.
      Expected Result:
      Server error should not be display.
      Refer attached screenshot for more details.

      Note - This issue is not reproducible for Partner or SA login.

      Cc : Saurabh Sablaka, Prasad Pise, Ramya Tantry, Swapnil Pandhare

        Attachments

        1. Pass_Stage_CA_AssignTour.jpg
          Pass_Stage_CA_AssignTour.jpg
          129 kB
        2. Reopen_Issue.JPG
          Reopen_Issue.JPG
          118 kB
        3. screenshot-1.png
          screenshot-1.png
          330 kB
        4. ServerError.jpg
          ServerError.jpg
          217 kB

          Activity

          kunal.kedari Kunal Kedari (Inactive) created issue -
          saurabh.sablaka Saurabh Sablaka (Inactive) made changes -
          Field Original Value New Value
          Status Open [ 1 ] In Development [ 10007 ]
          rupesh.mandal Rupesh Mandal (Inactive) made changes -
          Attachment screenshot-1.png [ 45402 ]
          Hide
          rupesh.mandal Rupesh Mandal (Inactive) added a comment -

          Cause:Page Level access not given
          Correction:Page level access true

          Show
          rupesh.mandal Rupesh Mandal (Inactive) added a comment - Cause:Page Level access not given Correction:Page level access true
          rupesh.mandal Rupesh Mandal (Inactive) made changes -
          Assignee Rupesh Mandal [ rupesh.mandal ] Kunal Kedari [ kunal.kedari ]
          rupesh.mandal Rupesh Mandal (Inactive) made changes -
          Status In Development [ 10007 ] Local Testing [ 10200 ]
          rupesh.mandal Rupesh Mandal (Inactive) made changes -
          Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)
          rupesh.mandal Rupesh Mandal (Inactive) made changes -
          Remaining Estimate 0h [ 0 ]
          Time Spent 2h [ 7200 ]
          Worklog Id 38024 [ 38024 ]
          rupesh.mandal Rupesh Mandal (Inactive) logged work - 13/Apr/17 11:58 AM
          • Time Spent:
            2h
             
            <No comment>
          kunal.kedari Kunal Kedari (Inactive) made changes -
          Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) Parent values: LB QA(10201)Level 1 values: In Testing(10210)
          kunal.kedari Kunal Kedari (Inactive) made changes -
          Attachment Reopen_Issue.JPG [ 45457 ]
          Hide
          kunal.kedari Kunal Kedari (Inactive) added a comment -

          Hi Rupesh Mandal,

          We have verified the fix on Local (wt-stage) environment and found issue is still reproducible. We are not able to see the "Manage Onboard Status" link after company admin logs in to the application. We are accessing this page from outside the system with below URL mentioned in the ticket NF-826 :

          [Site URL]/Platform/Login/Login?Parameter1=6tEVTdRhR5E%3d&Parameter2=KwaSe%2bMzzuM%3d&Parameter3=WwFI%2bI0yNQo%3d&Parameter4=X0PH9n%2b%2bc50%3d&Parameter5=76coPBx5rcODG4N%2fDchy7iIwJA6FHt41tn158fK8SH4WfusVxCBamEB2tpq8jOcV

          We are able to access the page but when admin user clicks on "Assign Tours" link getting same error.
          Also please let us know why this link is not displaying in left navigation menu.

          Cc: Prasad Pise, Saurabh Sablaka

          Show
          kunal.kedari Kunal Kedari (Inactive) added a comment - Hi Rupesh Mandal , We have verified the fix on Local (wt-stage) environment and found issue is still reproducible. We are not able to see the "Manage Onboard Status" link after company admin logs in to the application. We are accessing this page from outside the system with below URL mentioned in the ticket NF-826 : [Site URL] /Platform/Login/Login?Parameter1=6tEVTdRhR5E%3d&Parameter2=KwaSe%2bMzzuM%3d&Parameter3=WwFI%2bI0yNQo%3d&Parameter4=X0PH9n%2b%2bc50%3d&Parameter5=76coPBx5rcODG4N%2fDchy7iIwJA6FHt41tn158fK8SH4WfusVxCBamEB2tpq8jOcV We are able to access the page but when admin user clicks on "Assign Tours" link getting same error. Also please let us know why this link is not displaying in left navigation menu. Cc: Prasad Pise , Saurabh Sablaka
          kunal.kedari Kunal Kedari (Inactive) made changes -
          Item State Parent values: LB QA(10201)Level 1 values: In Testing(10210) Parent values: LB QA(10201)Level 1 values: Re-open(10212)
          kunal.kedari Kunal Kedari (Inactive) made changes -
          Assignee Kunal Kedari [ kunal.kedari ] Rupesh Mandal [ rupesh.mandal ]
          kunal.kedari Kunal Kedari (Inactive) made changes -
          Status Local Testing [ 10200 ] Reopen in Local [ 10018 ]
          Hide
          kunal.kedari Kunal Kedari (Inactive) added a comment - - edited

          Hi Ramya Tantry,

          I discussed this issue with Rupesh Mandal as per him he is not fully aware of this implementation so can you please take a look at this.

          Please note this issue is reproducible only when admin user is accessing the "Manage Onboard Status" page from outside the application with the URL mentioned in the NF-826

          Saurabh Sablaka, Prasad Pise

          Show
          kunal.kedari Kunal Kedari (Inactive) added a comment - - edited Hi Ramya Tantry , I discussed this issue with Rupesh Mandal as per him he is not fully aware of this implementation so can you please take a look at this. Please note this issue is reproducible only when admin user is accessing the "Manage Onboard Status" page from outside the application with the URL mentioned in the NF-826 Saurabh Sablaka , Prasad Pise
          kunal.kedari Kunal Kedari (Inactive) made changes -
          Assignee Rupesh Mandal [ rupesh.mandal ] Ramya Tantry [ ramya.tantry ]
          Hide
          ramya.tantry Ramya Tantry (Inactive) added a comment -

          Concern:Manage OnBoard Status->Server error is displaying for "Assign Tour" link for CA login.
          Cause: While accessing the page from outside the system, the link of assign tours was not properly generated. Url for ShowPopup was given with "../Customization ... " This caused the issue in link generation.
          Correction: Proper format for URL action is set on ShowPopup for proper link generation for Assign Tours.

          Files Affected:
          Areas/Customization/Views/Customization/ManageOnBoardStatus/ManageOnBoardStatus.cshtml

          CC: Saurabh Sablaka,Swapnil Pandhare,Prasad Pise

          Show
          ramya.tantry Ramya Tantry (Inactive) added a comment - Concern :Manage OnBoard Status->Server error is displaying for "Assign Tour" link for CA login. Cause : While accessing the page from outside the system, the link of assign tours was not properly generated. Url for ShowPopup was given with "../Customization ... " This caused the issue in link generation. Correction : Proper format for URL action is set on ShowPopup for proper link generation for Assign Tours. Files Affected: Areas/Customization/Views/Customization/ManageOnBoardStatus/ManageOnBoardStatus.cshtml CC: Saurabh Sablaka , Swapnil Pandhare , Prasad Pise
          ramya.tantry Ramya Tantry (Inactive) made changes -
          Item State Parent values: LB QA(10201)Level 1 values: Re-open(10212) Parent values: Development(10200)Level 1 values: Ready for Review(10208)
          Original Estimate 0h [ 0 ]
          ramya.tantry Ramya Tantry (Inactive) made changes -
          Status Reopen in Local [ 10018 ] In Development [ 10007 ]
          ramya.tantry Ramya Tantry (Inactive) made changes -
          Code Review Date 14/Apr/2017
          Code Reviewed By Saurabh Sablaka [ 11909 ]
          Item State Parent values: Development(10200)Level 1 values: Ready for Review(10208) Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209)
          ramya.tantry Ramya Tantry (Inactive) logged work - 14/Apr/17 10:01 AM
          • Time Spent:
            2h
             

            Issue debugging and fixing
            Testing
            Code review
            Checkins to LB,Local and UI refresh

          ramya.tantry Ramya Tantry (Inactive) made changes -
          Time Spent 2h [ 7200 ] 4h [ 14400 ]
          Worklog Id 38282 [ 38282 ]
          khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
          Item State Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209) Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)
          ramya.tantry Ramya Tantry (Inactive) made changes -
          Status In Development [ 10007 ] Local Testing [ 10200 ]
          ramya.tantry Ramya Tantry (Inactive) made changes -
          Assignee Ramya Tantry [ ramya.tantry ] Kunal Kedari [ kunal.kedari ]
          kunal.kedari Kunal Kedari (Inactive) made changes -
          Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) Parent values: LB QA(10201)Level 1 values: In Testing(10210)
          kunal.kedari Kunal Kedari (Inactive) made changes -
          Item State Parent values: LB QA(10201)Level 1 values: In Testing(10210) Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213)
          kunal.kedari Kunal Kedari (Inactive) made changes -
          Item State Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213) Parent values: Stage QA(10202)Level 1 values: Production Deployment on Hold(10224)
          kunal.kedari Kunal Kedari (Inactive) made changes -
          Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
          Hide
          kunal.kedari Kunal Kedari (Inactive) added a comment -

          Verified the fix on Stage environment, now error is not displaying for "Assign Tour" link for CA login. Marking ticket as "Production Deployment on Hold"

          Show
          kunal.kedari Kunal Kedari (Inactive) added a comment - Verified the fix on Stage environment, now error is not displaying for "Assign Tour" link for CA login. Marking ticket as "Production Deployment on Hold"
          kunal.kedari Kunal Kedari (Inactive) made changes -
          Attachment Pass_Stage_CA_AssignTour.jpg [ 46011 ]
          kunal.kedari Kunal Kedari (Inactive) logged work - 21/Apr/17 10:33 AM
          • Time Spent:
            0.5h
             

            Testing on Stage

          prasadp Prasad Pise (Inactive) made changes -
          Item State Parent values: Stage QA(10202)Level 1 values: Production Deployment on Hold(10224) Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217)
          saurabh.sablaka Saurabh Sablaka (Inactive) made changes -
          Item State Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217) Parent values: Production QA(10203)Level 1 values: Production Deployed(10221)
          kunal.kedari Kunal Kedari (Inactive) made changes -
          Time Spent 4h [ 14400 ] 4.5h [ 16200 ]
          Worklog Id 41263 [ 41263 ]
          kunal.kedari Kunal Kedari (Inactive) made changes -
          Item State Parent values: Production QA(10203)Level 1 values: Production Deployed(10221) Parent values: Production QA(10203)Level 1 values: In Testing(10218)
          Hide
          kunal.kedari Kunal Kedari (Inactive) added a comment -

          Verified the fix on Production working as expected. Closing the issue.

          Show
          kunal.kedari Kunal Kedari (Inactive) added a comment - Verified the fix on Production working as expected. Closing the issue.
          kunal.kedari Kunal Kedari (Inactive) made changes -
          Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
          kunal.kedari Kunal Kedari (Inactive) made changes -
          Item State Parent values: Production QA(10203)Level 1 values: In Testing(10218) Parent values: Production Complete(10222)Level 1 values: Closed(10223)
          kunal.kedari Kunal Kedari (Inactive) made changes -
          Resolution Fixed [ 1 ]
          Status Production Testing [ 10202 ] Production Complete [ 10028 ]
          kunal.kedari Kunal Kedari (Inactive) made changes -
          Status Production Complete [ 10028 ] Closed [ 6 ]
          Transition Time In Source Status Execution Times
          Saurabh Sablaka (Inactive) made transition -
          Open In Development
          1h 27m 1
          Kunal Kedari (Inactive) made transition -
          In LB Testing Reopen in Local
          20h 30m 1
          Ramya Tantry (Inactive) made transition -
          Reopen in Local In Development
          3h 3m 1
          Ramya Tantry (Inactive) made transition -
          In Development In LB Testing
          3h 54m 2
          Kunal Kedari (Inactive) made transition -
          In LB Testing Stage Testing
          6d 22h 5m 1
          Kunal Kedari (Inactive) made transition -
          Stage Testing In Production Testing
          6d 2h 50m 1
          Kunal Kedari (Inactive) made transition -
          In Production Testing Production Complete
          16s 1
          Kunal Kedari (Inactive) made transition -
          Production Complete Closed
          2s 1

            People

            Assignee:
            kunal.kedari Kunal Kedari (Inactive)
            Reporter:
            kunal.kedari Kunal Kedari (Inactive)
            QA:
            Kunal Kedari (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:
              Code Review Date:

                Time Tracking

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