-
Type:
Bug
-
Status:
Closed
-
Priority:
Critical
-
Resolution:
Duplicate
-
Component/s:
None
-
-
Module:
BenAdmin
- Enrollment
-
-
-
Issue Importance:
Must Have
Employee -> Enroll Now -> select any BT -> Shows Internal error.
- duplicates
-
WT-1607
Enroll Now - Getting Server Error on LB
-
-
Closed
{"report":{"apdex":0.5,"isInitial":true,"journeyId":"0fab224c-1fbd-4538-83d3-be0c62dd3456","key":"jira.project.issue.view-issue","navigationType":0,"readyForUser":1363.2000000476837,"redirectCount":0,"resourceLoadedEnd":1184.7000000476837,"resourceLoadedStart":585.9000000953674,"resourceTiming":[{"duration":119.79999995231628,"initiatorType":"link","name":"https://jira.workterra.net/s/3003653444a1e1a85555cab7dcfb3a21-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/css/_super/batch.css","startTime":585.9000000953674,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":585.9000000953674,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":705.7000000476837,"responseStart":0,"secureConnectionStart":0},{"duration":120.5,"initiatorType":"link","name":"https://jira.workterra.net/s/dd6a0911920485696ac20493290df627-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/css/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.css?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":586.2000000476837,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":586.2000000476837,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":706.7000000476837,"responseStart":0,"secureConnectionStart":0},{"duration":120.90000009536743,"initiatorType":"link","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.css","startTime":586.2999999523163,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":586.2999999523163,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":707.2000000476837,"responseStart":0,"secureConnectionStart":0},{"duration":121.19999980926514,"initiatorType":"link","name":"https://jira.workterra.net/s/bd548f27bbf8f278bd83b60dd3284ed8-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static-adgs/jira.webresources:global-static-adgs.css","startTime":586.4000000953674,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":586.4000000953674,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":707.5999999046326,"responseStart":0,"secureConnectionStart":0},{"duration":121.70000004768372,"initiatorType":"link","name":"https://jira.workterra.net/s/70725731a158a7140f19ddbd4201ba27-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static/jira.webresources:global-static.css","startTime":586.5,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":586.5,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":708.2000000476837,"responseStart":0,"secureConnectionStart":0},{"duration":369.5,"initiatorType":"script","name":"https://jira.workterra.net/s/f2623af22c15df767ec6ff268ae0b8bd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/js/_super/batch.js?locale=en-US","startTime":586.5999999046326,"connectEnd":586.5999999046326,"connectStart":586.5999999046326,"domainLookupEnd":586.5999999046326,"domainLookupStart":586.5999999046326,"fetchStart":586.5999999046326,"redirectEnd":0,"redirectStart":0,"requestStart":710.2999999523163,"responseEnd":956.0999999046326,"responseStart":770.0999999046326,"secureConnectionStart":586.5999999046326},{"duration":529.7999999523163,"initiatorType":"script","name":"https://jira.workterra.net/s/6ce676f2a5bcc9651cef6e7956f05def-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/js/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":586.7000000476837,"connectEnd":586.7000000476837,"connectStart":586.7000000476837,"domainLookupEnd":586.7000000476837,"domainLookupStart":586.7000000476837,"fetchStart":586.7000000476837,"redirectEnd":0,"redirectStart":0,"requestStart":711.2000000476837,"responseEnd":1116.5,"responseStart":804,"secureConnectionStart":586.7000000476837},{"duration":181.5,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.5/_/download/resources/com.atlassian.plugins.atlassian-chaperone:hotspot-tour/hotspot-tour.js?batch=false&locale=en-US","startTime":586.7999999523163,"connectEnd":586.7999999523163,"connectStart":586.7999999523163,"domainLookupEnd":586.7999999523163,"domainLookupStart":586.7999999523163,"fetchStart":586.7999999523163,"redirectEnd":0,"redirectStart":0,"requestStart":712,"responseEnd":768.2999999523163,"responseStart":767.7000000476837,"secureConnectionStart":586.7999999523163},{"duration":182,"initiatorType":"script","name":"https://jira.workterra.net/s/6aa3fcf1fac5fd551eee0b69077524e6-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/aae1242f5fc81cc6a5bb8bc963ccda29/_/download/contextbatch/js/atl.global,-_super/batch.js?locale=en-US","startTime":586.9000000953674,"connectEnd":586.9000000953674,"connectStart":586.9000000953674,"domainLookupEnd":586.9000000953674,"domainLookupStart":586.9000000953674,"fetchStart":586.9000000953674,"redirectEnd":0,"redirectStart":0,"requestStart":713,"responseEnd":768.9000000953674,"responseStart":768.5,"secureConnectionStart":586.9000000953674},{"duration":182.40000009536743,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-en/jira.webresources:calendar-en.js","startTime":587.0999999046326,"connectEnd":587.0999999046326,"connectStart":587.0999999046326,"domainLookupEnd":587.0999999046326,"domainLookupStart":587.0999999046326,"fetchStart":587.0999999046326,"redirectEnd":0,"redirectStart":0,"requestStart":713.9000000953674,"responseEnd":769.5,"responseStart":769,"secureConnectionStart":587.0999999046326},{"duration":182.79999995231628,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-localisation-moment/jira.webresources:calendar-localisation-moment.js","startTime":587.2000000476837,"connectEnd":587.2000000476837,"connectStart":587.2000000476837,"domainLookupEnd":587.2000000476837,"domainLookupStart":587.2000000476837,"fetchStart":587.2000000476837,"redirectEnd":0,"redirectStart":0,"requestStart":715,"responseEnd":770,"responseStart":769.5999999046326,"secureConnectionStart":587.2000000476837},{"duration":218.79999995231628,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.js?locale=en-US","startTime":587.2000000476837,"connectEnd":587.2000000476837,"connectStart":587.2000000476837,"domainLookupEnd":587.2000000476837,"domainLookupStart":587.2000000476837,"fetchStart":587.2000000476837,"redirectEnd":0,"redirectStart":0,"requestStart":716.7000000476837,"responseEnd":806,"responseStart":805.4000000953674,"secureConnectionStart":587.2000000476837},{"duration":127.79999995231628,"initiatorType":"link","name":"https://jira.workterra.net/s/05c862146699bb029ceb0a489075e63b-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/bcd66e9a133a1b9f5fd14b56841e1c5b/_/download/contextbatch/css/jira.global.look-and-feel,-_super/batch.css","startTime":587.4000000953674,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":587.4000000953674,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":715.2000000476837,"responseStart":0,"secureConnectionStart":0},{"duration":219.10000014305115,"initiatorType":"script","name":"https://jira.workterra.net/rest/api/1.0/shortcuts/805012/81da1c7492d7ee698ae1cc31902498d9/shortcuts.js?context=issuenavigation&context=issueaction","startTime":587.5999999046326,"connectEnd":587.5999999046326,"connectStart":587.5999999046326,"domainLookupEnd":587.5999999046326,"domainLookupStart":587.5999999046326,"fetchStart":587.5999999046326,"redirectEnd":0,"redirectStart":0,"requestStart":718,"responseEnd":806.7000000476837,"responseStart":806.0999999046326,"secureConnectionStart":587.5999999046326},{"duration":129.20000004768372,"initiatorType":"link","name":"https://jira.workterra.net/s/9095228fa10daa2d3e3d7d5760c95e91-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/css/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.css?jira.create.linked.issue=true&richediton=true","startTime":587.7000000476837,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":587.7000000476837,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":716.9000000953674,"responseStart":0,"secureConnectionStart":0},{"duration":220.5,"initiatorType":"script","name":"https://jira.workterra.net/s/c19a1b46e985d7fb85efaf27c8febfdd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/js/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.js?jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":587.7000000476837,"connectEnd":587.7000000476837,"connectStart":587.7000000476837,"domainLookupEnd":587.7000000476837,"domainLookupStart":587.7000000476837,"fetchStart":587.7000000476837,"redirectEnd":0,"redirectStart":0,"requestStart":718.7999999523163,"responseEnd":808.2000000476837,"responseStart":806.7000000476837,"secureConnectionStart":587.7000000476837},{"duration":489.5,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-js/jira.webresources:bigpipe-js.js","startTime":694.5,"connectEnd":694.5,"connectStart":694.5,"domainLookupEnd":694.5,"domainLookupStart":694.5,"fetchStart":694.5,"redirectEnd":0,"redirectStart":0,"requestStart":1061.7999999523163,"responseEnd":1184,"responseStart":1183.4000000953674,"secureConnectionStart":694.5},{"duration":490.10000014305115,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-init/jira.webresources:bigpipe-init.js","startTime":694.5999999046326,"connectEnd":694.5999999046326,"connectStart":694.5999999046326,"domainLookupEnd":694.5999999046326,"domainLookupStart":694.5999999046326,"fetchStart":694.5999999046326,"redirectEnd":0,"redirectStart":0,"requestStart":1068.2000000476837,"responseEnd":1184.7000000476837,"responseStart":1184.0999999046326,"secureConnectionStart":694.5999999046326},{"duration":117.5,"initiatorType":"xmlhttprequest","name":"https://jira.workterra.net/rest/webResources/1.0/resources","startTime":1084.4000000953674,"connectEnd":1084.4000000953674,"connectStart":1084.4000000953674,"domainLookupEnd":1084.4000000953674,"domainLookupStart":1084.4000000953674,"fetchStart":1084.4000000953674,"redirectEnd":0,"redirectStart":0,"requestStart":1151.4000000953674,"responseEnd":1201.9000000953674,"responseStart":1201.4000000953674,"secureConnectionStart":1084.4000000953674}],"threshold":1000,"fetchStart":0,"domainLookupStart":0,"domainLookupEnd":0,"connectStart":0,"connectEnd":0,"requestStart":296,"responseStart":581,"responseEnd":693,"domLoading":584,"domInteractive":1421,"domContentLoadedEventStart":1421,"domContentLoadedEventEnd":1468,"domComplete":1794,"loadEventStart":1794,"loadEventEnd":1796,"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","marks":[],"measures":[],"correlationId":"1d54780543bc1","effectiveType":"4g","downlink":10,"rtt":0,"serverDuration":125,"dbReadsTimeInMs":92,"dbConnsTimeInMs":95,"applicationHash":"156decd7d2b4272533aa6cefc8294af635e1da97","experiments":[]}}
Internal error on Enroll Now Page