Workterra BenAdminProject Type: business

Workterra BenAdmin

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  1. Workterra BenAdmin
  2. WB-231

Valiant Emergency Contact Page not saving

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Bug Fixed
    • Environment:
      Stage
    • Categories:
      EDS
    • Company:
      Valiant
    • Reported by:
      Implementation
    • Stage Company Name:
      Valiant
    • Level:
      Employee
    • Browser:
      IE 11

      Description

      Hi, during testing in Valiant when you enter the info for an emergency contact and save, the site is not saving the data. When you go back to the page, the info you entered is gone and you have to re-enter.

      Test Person: Emergency Test

      This was also tested in FDU.

      Robyn AdkisonJennifer Melgoza
      apxQA

        Attachments

        1. emergency contact.png
          emergency contact.png
          137 kB
        2. screenshot-1.png
          screenshot-1.png
          82 kB
        3. WB-231.png
          WB-231.png
          77 kB

          Activity

          Ascending order - Click to sort in descending order
          Hide
          Permalink
          Amanda.Hagan Amanda Hagan (Inactive) added a comment -

          Hi, client is still in UAT testing and cannot get past the Emergency Contact Page. Getting the error message: .

          test Person is: Union Test

          Show
          Amanda.Hagan Amanda Hagan (Inactive) added a comment - Hi, client is still in UAT testing and cannot get past the Emergency Contact Page. Getting the error message: . test Person is: Union Test
          Hide
          Permalink
          swapnil.pandhare Swapnil Pandhare (Inactive) added a comment -

          CC : Satya Samir Sudhir Kalikate Gaurav Sodani

          Hi Amanda Hagan ,

          Please find details below for today's issue :

          Concern : Server error on Emergency contact page .
          Cause : After saving Emergency contact , while executing employee routines , one of the script was not accepting User ID which was throwing error after saving emergency contact page.
          Correction : We have corrected the script on this company. On rest of companies, we will execute this SP in regular patch . You will not receive server error now.
          Please confirm.

          Thanks,
          Swapnil P.

          Show
          swapnil.pandhare Swapnil Pandhare (Inactive) added a comment - CC : Satya Samir Sudhir Kalikate Gaurav Sodani Hi Amanda Hagan , Please find details below for today's issue : Concern : Server error on Emergency contact page . Cause : After saving Emergency contact , while executing employee routines , one of the script was not accepting User ID which was throwing error after saving emergency contact page. Correction : We have corrected the script on this company. On rest of companies, we will execute this SP in regular patch . You will not receive server error now. Please confirm. Thanks, Swapnil P.
          Hide
          Permalink
          Amanda.Hagan Amanda Hagan (Inactive) added a comment -

          Hi, I have tested and was able to go back the Emergency Contact Page and the previous data entered was saved and able to move forward successfully.

          thanks!

          Show
          Amanda.Hagan Amanda Hagan (Inactive) added a comment - Hi, I have tested and was able to go back the Emergency Contact Page and the previous data entered was saved and able to move forward successfully. thanks!
          Hide
          Permalink
          rakeshr Rakesh Roy (Inactive) added a comment -

          Swapnil Pandhare Updated item state as ready for production, if needs to be deploy on production. if this is not the case, please update with correct status and item state.

          Show
          rakeshr Rakesh Roy (Inactive) added a comment - Swapnil Pandhare Updated item state as ready for production, if needs to be deploy on production. if this is not the case, please update with correct status and item state.
          Hide
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          sudhir.kalikate Sudhir Kalikate (Inactive) added a comment -

          Already deployed on stage.

          Show
          sudhir.kalikate Sudhir Kalikate (Inactive) added a comment - Already deployed on stage.
          Hide
          Permalink
          sanjana.jadhav Sanjana Jadhav (Inactive) added a comment -

          Verified on stage.
          Entered data on Emergency Contact Page save successfully.
          PFA,

          Thanks,
          Sanjana Jadhav

          CC: Prasad Pise Sachin Hingole Rakesh Roy

          Show
          sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - Verified on stage. Entered data on Emergency Contact Page save successfully. PFA, Thanks, Sanjana Jadhav CC: Prasad Pise Sachin Hingole Rakesh Roy
          Hide
          Permalink
          sanjana.jadhav Sanjana Jadhav (Inactive) added a comment -

          Verified on production.
          Company: Valiant For HSPL
          Entered data on Emergency Contact Page save successfully.Working as expected.
          PFA,

          Thanks,
          Sanjana Jadhav

          CC: Prasad Pise Sachin Hingole Rakesh Roy

          Show
          sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - Verified on production. Company: Valiant For HSPL Entered data on Emergency Contact Page save successfully.Working as expected. PFA, Thanks, Sanjana Jadhav CC: Prasad Pise Sachin Hingole Rakesh Roy
          Hide
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          abhay.patil Abhay Patil (Inactive) added a comment - - edited

          apxQA

          Show
          abhay.patil Abhay Patil (Inactive) added a comment - - edited apxQA

            People

            Assignee:
            sanjana.jadhav Sanjana Jadhav (Inactive)
            Reporter:
            Amanda.Hagan Amanda Hagan (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            6 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 5h
                5h
                Remaining:
                Time Spent - 1.25h Remaining Estimate - 3.75h
                3.75h
                Logged:
                Time Spent - 1.25h Remaining Estimate - 3.75h
                1.25h