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Type:
Bug
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Status: Closed
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Priority:
High
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Resolution: Bug Fixed
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Labels:None
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Environment:Production
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Categories:Enrollment - Benefit Administration
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Company:CCSF
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Reported by:Client
Hello CT team,
trying to get pet insurance added into Workterra for it to feed over to the payroll file in a timely manner.
Trying to input the employee cost and it update without adding ER or Coverage amounts. Currently the system is not updating data input in to the fields if all field do not have data
The plan cost and coverage tab does not show a max for EE paid or ER
Example employee: Joy Kwong
Plan Design Name: PetsBest Pet Insurance
Amount: $16.15 per pay period
If adding $16.15 to the EE field and update all fields go to 0.00 
apxSpecs
| Field | Original Value | New Value |
|---|---|---|
| Link | This issue causes CT-4094 [ CT-4094 ] |
| Assignee | Satya [ ID10004 ] | Ganesh Sadawarte [ ganesh.sadawarte ] |
| Assignee | Ganesh Sadawarte [ ganesh.sadawarte ] | Rohan J Khandave [ rohan.khandave ] |
| Status | Open [ 1 ] | In Development [ 10007 ] |
| Item State | Parent values: Development(10200)Level 1 values: In Analysis(10204) | |
| Module | Parent values: BenAdmin(10100) | Parent values: BenAdmin(10100)Level 1 values: Enrollment(10107) |
| Attachment | PetsBest Pet Insurance Cost and Coverage.png [ 72775 ] |
Hello darryn.carter,
Below are findings
From "Enroll Now" screen ,we cann't save enrollment by entering Employee cost with zero coverage & zero employer cost.
But from import we can achieve this ,we tried on HSPL copy by importing above mentioned employee. Enrollment get saved with Employee cost ($16.15) with Zero coverage & Zero Employer cost.
For that we used Import template "_PetElection".
On plan minimum coverage is not set but maximum coverage is set to "5,000.00". Please refer below screen shot for same.
Note : On import template date format is used as "MM/DD/YYYY".
Thanks,
RohanK
CC – Jyoti Mayne , Umesh Kadam , Ganesh Sadawarte
| Remaining Estimate | 8h [ 28800 ] | |
| Original Estimate | 8h [ 28800 ] |
| Remaining Estimate | 8h [ 28800 ] | 4h [ 14400 ] |
| Time Spent | 4h [ 14400 ] | |
| Worklog Id | 103275 [ 103275 ] |
This doesn't meet the priority definition for Highest, which is typically the system is entirely down or major part of system is down for all users. Therefore, moving this to a high. Let me know if you have any questions about this.
Jennifer Reed (Inactive)
added a comment - This doesn't meet the priority definition for Highest, which is typically the system is entirely down or major part of system is down for all users. Therefore, moving this to a high. Let me know if you have any questions about this. Jennifer Reed (Inactive)
made changes -
| Priority | Highest [ 1 ] | High [ 2 ] |
Hello - Can we please have an update on this ticket. This issue is not allowing us to produce costs on the payroll file which is causing manual work. Please advise. Thank you.
Yamilka Coca (Inactive)
added a comment - Hello - Can we please have an update on this ticket. This issue is not allowing us to produce costs on the payroll file which is causing manual work. Please advise. Thank you. Hello Yamilka Coca,
Below are issue details :
Concern : Unable to save employee cost with Zero coverage.
Cause : From screen there is check in code for zero coverage. If coverage is zero then from code Employee & Employer cost is set to zero.
Correction : We need code changes for same.
Note : Can you please provide employee , plan and cost , effective date details which you want to update. So from back-end we can update costs for those enrollments.
CC – Satya , Umesh Kadam , Jyoti Mayne , Jennifer Reed
| Remaining Estimate | 4h [ 14400 ] | 3.25h [ 11700 ] |
| Time Spent | 4h [ 14400 ] | 4.75h [ 17100 ] |
| Worklog Id | 104134 [ 104134 ] |
| Attachment | WT TemplateCopy of EBS missedchanges1-26-17Add or Term (2).xlsx [ 73278 ] |
The attachment is the most recent list. WT TemplateCopy of EBS missedchanges1-26-17Add or Term (2).xlsx
Thanks,
| Assignee | Rohan J Khandave [ rohan.khandave ] | Rohit Shete [ rohit.shete ] |
Sachin Hingole (Inactive)
made changes -
| Attachment | WT-13260_Best_Plan_Election_Correction.xls [ 73307 ] |
Hi darryn.carter,
Please find attached document WT-13260_Best_Plan_Election_Correction.xls and please provide update on mentioned point in this document.
Thanks and Regards,
Rohit Shete.
| Assignee | Rohit Shete [ rohit.shete ] | darryn.carter [ darryn.carter ] |
-
- Time Spent:
- 6h
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- Analysis Data, Discussion, unit testing, check customization
- Provide analysis
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- Time Spent:
- 0.5h
-
Discussion with Rohan and Rohit
-
- Time Spent:
- 6h
-
- Analysis, Company restore, Data audit
- Check customization ,history
- Creation script and excel file
| Attachment | WT-13260_Best_Plan_Election_Correctionreply.xls [ 73357 ] |
Hello Dev please find the attached response to the spreed sheet WT-13260_Best_Plan_Election_Correctionreply.xls
| Assignee | darryn.carter [ darryn.carter ] | Rohit Shete [ rohit.shete ] |
| Remaining Estimate | 3.25h [ 11700 ] | 0h [ 0 ] |
| Time Spent | 4.75h [ 17100 ] | 10.75h [ 38700 ] |
| Worklog Id | 104509 [ 104509 ] |
| Time Spent | 10.75h [ 38700 ] | 11.25h [ 40500 ] |
| Worklog Id | 104536 [ 104536 ] |
| Time Spent | 11.25h [ 40500 ] | 11.75h [ 42300 ] |
| Worklog Id | 104537 [ 104537 ] |
| Attachment | WT-13260_Best_Plan_Election_CorrectionDone.xls [ 73389 ] |
Hi darryn.carter,
Please find below detail:
#1. As per attached file, we have done correction for mentioned employees.
#2. We added election for employees using import template '_PetElection'.
#3 For employee ' Malgieri Antonia', please provide update on mentioned point in attached document WT-13260_Best_Plan_Election_CorrectionDone.xls .
Thanks And Regards,
Rohit Shete.
-
- Time Spent:
- 0.5h
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Data correction and verification with Rohit in HSPL and MAIN copy
| Assignee | Rohit Shete [ rohit.shete ] | darryn.carter [ darryn.carter ] |
| Time Spent | 11.75h [ 42300 ] | 17.75h [ 63900 ] |
| Worklog Id | 105100 [ 105100 ] |
| Attachment | User Defined Plans Data .xlsx [ 73527 ] |
Hello Jennifer Reed,
As per discussion in call (16 Feb 2018), we have scanned production companies for above issue (Coverage Amount Determination By — User Defined).
Please find attached excel of production companies.
Please let us know , if you need more information.
Thanks,
RohanK
CC – Umesh Kadam , Jyoti Mayne , Satya , Nagini Indugula
| Time Spent | 17.75h [ 63900 ] | 18.75h [ 67500 ] |
| Worklog Id | 105246 [ 105246 ] |
| Assignee | darryn.carter [ darryn.carter ] | Satya [ ID10004 ] |
| Assignee | Satya [ ID10004 ] | darryn.carter [ darryn.carter ] |
| Sprint | WT - Sprint 44 [ 10 ] |
| Item State | Parent values: Development(10200)Level 1 values: In Analysis(10204) | Parent values: Development(10200)Level 1 values: On Hold(10207) |
This ticket has already been developed in UI Refresh, hence no development effort is required.
| Assignee | darryn.carter [ darryn.carter ] | Venkatesh Pujari [ venkatesh.pujari ] |
| Dev Due Date | 21/Feb/2018 | |
| Dev Estimates | 0 | |
| Developer | Harshawardhan Phalake [ harshawardhan ] | |
| Item State | Parent values: Development(10200)Level 1 values: On Hold(10207) | Parent values: Development(10200)Level 1 values: In Analysis(10204) |
| QA | Venkatesh Pujari [ venkatesh.pujari ] |
Hello All,
This issue is already fixed into new UI under JIRA NF-5907.
So changing status to On-Hold.
Thanks,
RohanK
CC – Satya , Umesh Kadam , Jyoti Mayne
| Item State | Parent values: Development(10200)Level 1 values: In Analysis(10204) | Parent values: Development(10200)Level 1 values: On Hold(10207) |
| Status | In Development [ 10007 ] | Local Testing [ 10200 ] |
| Status | Local Testing [ 10200 ] | Stage Testing [ 10201 ] |
This is verified on Production. Working fine as expected.
| Status | Stage Testing [ 10201 ] | Pre-prod Testing [ 11500 ] |
Hi darryn.carter,
The issue has been resolved and also verified. Please could you verify and close this ticket.
Thanks,
Venkatesh
| Assignee | Venkatesh Pujari [ venkatesh.pujari ] | darryn.carter [ darryn.carter ] |
| Resolution | Bug Fixed [ 10402 ] | |
| Status | Pre-prod Testing [ 11500 ] | Production Review [ 11501 ] |
| Time Spent | 18.75h [ 67500 ] | 19.25h [ 69300 ] |
| Worklog Id | 107395 [ 107395 ] |
| Workflow | WB: Bugs Project Management Workflow [ 65045 ] | 0803 Copy of WB: Bugs Project Management Workflow [ 65861 ] |
| Categories | Parent values: Enrollment(18482) | Parent values: Enrollment(18482)Level 1 values: Benefit Administration(18492) |
Hi all,
I am closing this ticket. Lisa Garon, if you face any issues updating pet insurance manually under CCSF please reopen this ticket.
| Status | Production Review [ 11501 ] | Closed [ 6 ] |
| Root Cause | Bug [ 18430 ] |
| Workflow | 0803 Copy of WB: Bugs Project Management Workflow [ 65861 ] | 2203 WB: Bugs Project Management Workflow [ 66996 ] |
| Description |
Hello CT team, trying to get pet insurance added into Workterra for it to feed over to the payroll file in a timely manner. Trying to input the employee cost and it update without adding ER or Coverage amounts. Currently the system is not updating data input in to the fields if all field do not have data The plan cost and coverage tab does not show a max for EE paid or ER Example employee: Joy Kwong Plan Design Name: PetsBest Pet Insurance Amount: $16.15 per pay period If adding $16.15 to the EE field and update all fields go to 0.00 !image-2018-02-01-14-52-59-809.png|thumbnail! |
Hello CT team, trying to get pet insurance added into Workterra for it to feed over to the payroll file in a timely manner. Trying to input the employee cost and it update without adding ER or Coverage amounts. Currently the system is not updating data input in to the fields if all field do not have data The plan cost and coverage tab does not show a max for EE paid or ER Example employee: Joy Kwong Plan Design Name: PetsBest Pet Insurance Amount: $16.15 per pay period If adding $16.15 to the EE field and update all fields go to 0.00 !image-2018-02-01-14-52-59-809.png|thumbnail! apxSpecs |
| Workflow | 2203 WB: Bugs Project Management Workflow [ 66996 ] | 0604 Issues Management Workflow [ 68352 ] |
| Time Spent | 19.25h [ 69300 ] | 21.25h [ 76500 ] |
| Worklog Id | 117738 [ 117738 ] |
| Worklog Id | 117738 [ 117738 ] |
| Transition | Time In Source Status | Execution Times |
|---|
|
13h 7m | 1 |
|
32d 23h 31m | 1 |
|
6s | 1 |
|
46m 22s | 1 |
|
3m 27s | 1 |
|
9d 9h 40m | 1 |
Hi Rohan,
Please take this ahead
________________________________________
Satya Rohan J Khandave Jyoti Mayne