Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Labels:
      None
    • Support Task Type:
      ACA IRS Report
    • Environment:
      Production
    • Company:
      County of Del Norte
    • Categories:
      ACA
    • Reported by:
      Client

      Description

      NA

        Attachments

        1. ACA1095CCodeComparison.zip
          8 kB
        2. ACA 1095C Correction Import Template 12 16 17 SECTION II.zip
          0.4 kB
        3. Incorrect information.png
          Incorrect information.png
          32 kB
        4. IRS 1095-C Del Norte-Checklist.xls
          9 kB
        5. Part-2 Spec.png
          Part-2 Spec.png
          23 kB
        6. screenshot-1.png
          screenshot-1.png
          130 kB
        7. screenshot-2.png
          screenshot-2.png
          27 kB
        8. Updated Correction File.zip
          1.0 kB

          Issue Links

            Activity

            smita.pawar Smita Pawar (Inactive) created issue -
            smita.pawar Smita Pawar (Inactive) made changes -
            Field Original Value New Value
            Link This issue clones WT-12484 [ WT-12484 ]
            smita.pawar Smita Pawar (Inactive) made changes -
            Description All companies are linked to this Jira which will get processed for IRS submission in year 2018
            smita.pawar Smita Pawar (Inactive) made changes -
            Company All Clients/Multiple Clients [ 18434 ] County of Del Norte [ 10449 ]
            smita.pawar Smita Pawar (Inactive) made changes -
            Account Executive Jennifer Philp [ jphi ]
            Hide
            jennifer.leugers Jennifer Leugers added a comment -

            1095C for Del Norte is ready to run. Thanks!

            Show
            jennifer.leugers Jennifer Leugers added a comment - 1095C for Del Norte is ready to run. Thanks!
            jennifer.leugers Jennifer Leugers made changes -
            Assignee Jennifer Leugers [ jennifer.leugers ] Smita Pawar [ smita.pawar ]
            smita.pawar Smita Pawar (Inactive) made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            Hide
            smita.pawar Smita Pawar (Inactive) added a comment -

            Hi Jennifer Leugers,

            We have run 1095C report on 'County of Del Norte' company.
            Please refer '12/14/2017 2:26:57 AM' latest run to download report.

            Attaching QA verification check list for additional information.

            Observations: Measurement & stability Rules are configured but not for current Tax year.

            Thanks!

            Show
            smita.pawar Smita Pawar (Inactive) added a comment - Hi Jennifer Leugers , We have run 1095C report on 'County of Del Norte' company. Please refer '12/14/2017 2:26:57 AM' latest run to download report. Attaching QA verification check list for additional information. Observations: Measurement & stability Rules are configured but not for current Tax year. Thanks!
            smita.pawar Smita Pawar (Inactive) made changes -
            Attachment IRS 1095-C Del Norte-Checklist.xls [ 70060 ]
            smita.pawar Smita Pawar (Inactive) logged work - 14/Dec/17 12:04 PM
            • Time Spent:
              1h
               

              1. Report Run
              2. Jira updates
              3. QA verification list & documentation

            smita.pawar Smita Pawar (Inactive) made changes -
            Status In Progress [ 3 ] Waiting for Customer Input [ 10500 ]
            smita.pawar Smita Pawar (Inactive) made changes -
            Remaining Estimate 2h [ 7200 ]
            Original Estimate 2h [ 7200 ]
            smita.pawar Smita Pawar (Inactive) made changes -
            Remaining Estimate 2h [ 7200 ] 1h [ 3600 ]
            Time Spent 1h [ 3600 ]
            Worklog Id 96150 [ 96150 ]
            smita.pawar Smita Pawar (Inactive) made changes -
            Assignee Smita Pawar [ smita.pawar ] Jennifer Leugers [ jennifer.leugers ]
            Hide
            jennifer.leugers Jennifer Leugers added a comment -

            Hi all - I'm having the same issue when trying to upload the corrections for Del Norte as I am with Chico. I'll send the password via email.

            Show
            jennifer.leugers Jennifer Leugers added a comment - Hi all - I'm having the same issue when trying to upload the corrections for Del Norte as I am with Chico. I'll send the password via email.
            jennifer.leugers Jennifer Leugers made changes -
            Assignee Jennifer Leugers [ jennifer.leugers ] Smita Pawar [ smita.pawar ]
            jennifer.leugers Jennifer Leugers made changes -
            Attachment City of Chico.zip [ 71046 ]
            jennifer.leugers Jennifer Leugers made changes -
            Attachment City of Chico.zip [ 71046 ]
            jennifer.leugers Jennifer Leugers made changes -
            revansiddha.gaur Revansiddha Gaur (Inactive) made changes -
            Assignee Smita Pawar [ smita.pawar ] Revansiddha Gaur [ revansiddha.gaur ]
            revansiddha.gaur Revansiddha Gaur (Inactive) made changes -
            Status Waiting for Customer Input [ 10500 ] In Progress [ 3 ]
            Hide
            revansiddha.gaur Revansiddha Gaur (Inactive) added a comment -

            Hi Jennifer Leugers,

            We are looking into this. We will update you tomorrow EOD.

            Thanks,
            Revan
            CC- Nandkumar Prabhakar Karlekar

            Show
            revansiddha.gaur Revansiddha Gaur (Inactive) added a comment - Hi Jennifer Leugers , We are looking into this. We will update you tomorrow EOD. Thanks, Revan CC- Nandkumar Prabhakar Karlekar
            revansiddha.gaur Revansiddha Gaur (Inactive) made changes -
            Attachment Incorrect information.png [ 71179 ]
            revansiddha.gaur Revansiddha Gaur (Inactive) made changes -
            Attachment Updated Correction File.zip [ 71180 ]
            revansiddha.gaur Revansiddha Gaur (Inactive) made changes -
            Attachment Part-2 Spec.png [ 71181 ]
            Hide
            revansiddha.gaur Revansiddha Gaur (Inactive) added a comment -

            Hi Jennifer Leugers,

            Please refer the run 1/3/2018 2:47:15 AM which we have generated the report after importing correction file.

            After importing the file, we found below issues in our verification..

            Invalid information was present in import file (line 15 column cost-missing.). Every record should have all mandatory information in the import file. Please see the screenshot for invalid information details.

            As per specification, we made the necessary changes in your provided file to import successfully. Please find the changed file. Updated Correction File.zip

            We have mentioned in our specification file what are the mandatory fields. Please refer the screenshot.

            Password is mailed.

            Thanks,
            Revan
            ----------------------------------------------------------------------------------------------------------
            CC- Ramya Tantry,Kumar Chhajed, Nandkumar Prabhakar Karlekar,Smita Pawar, Sachin Hingole,Gaurav Sodani

            Show
            revansiddha.gaur Revansiddha Gaur (Inactive) added a comment - Hi Jennifer Leugers , Please refer the run 1/3/2018 2:47:15 AM which we have generated the report after importing correction file. After importing the file, we found below issues in our verification.. Invalid information was present in import file (line 15 column cost-missing.). Every record should have all mandatory information in the import file. Please see the screenshot for invalid information details. As per specification, we made the necessary changes in your provided file to import successfully. Please find the changed file. Updated Correction File.zip We have mentioned in our specification file what are the mandatory fields. Please refer the screenshot. Password is mailed. Thanks, Revan ---------------------------------------------------------------------------------------------------------- CC- Ramya Tantry , Kumar Chhajed , Nandkumar Prabhakar Karlekar , Smita Pawar , Sachin Hingole , Gaurav Sodani
            revansiddha.gaur Revansiddha Gaur (Inactive) made changes -
            Assignee Revansiddha Gaur [ revansiddha.gaur ] Jennifer Leugers [ jennifer.leugers ]
            revansiddha.gaur Revansiddha Gaur (Inactive) made changes -
            Status In Progress [ 3 ] Waiting for Customer Input [ 10500 ]
            revansiddha.gaur Revansiddha Gaur (Inactive) made changes -
            Remaining Estimate 1h [ 3600 ] 0h [ 0 ]
            Time Spent 1h [ 3600 ] 9h [ 32400 ]
            Worklog Id 99156 [ 99156 ]
            revansiddha.gaur Revansiddha Gaur (Inactive) made changes -
            Remaining Estimate 0h [ 0 ] 1.5h [ 5400 ]
            Time Spent 9h [ 32400 ] 7.5h [ 27000 ]
            Worklog Id 99156 [ 99156 ]
            ramya.tantry Ramya Tantry (Inactive) logged work - 03/Jan/18 04:09 PM
            • Time Spent:
              0.5h
               

              Discussion with Revan

            jennifer.leugers Jennifer Leugers made changes -
            Attachment screenshot-1.png [ 71205 ]
            jennifer.leugers Jennifer Leugers made changes -
            Attachment screenshot-2.png [ 71206 ]
            Hide
            jennifer.leugers Jennifer Leugers added a comment -

            Hi all - I've been wanting to add the Comparison reports to the uploads we give to the clients but after it does the "loading" on the page for the comparison, it just goes blank and nothing happens. I've tried it in both Chrome and IE.

            Show
            jennifer.leugers Jennifer Leugers added a comment - Hi all - I've been wanting to add the Comparison reports to the uploads we give to the clients but after it does the "loading" on the page for the comparison, it just goes blank and nothing happens. I've tried it in both Chrome and IE.
            jennifer.leugers Jennifer Leugers made changes -
            Assignee Jennifer Leugers [ jennifer.leugers ] Revansiddha Gaur [ revansiddha.gaur ]
            revansiddha.gaur Revansiddha Gaur (Inactive) logged work - 03/Jan/18 10:00 PM - edited
            • Time Spent:
              6.5h
               

              Import correction file, verification & reply.

            ramya.tantry Ramya Tantry (Inactive) made changes -
            Remaining Estimate 1.5h [ 5400 ] 1h [ 3600 ]
            Time Spent 7.5h [ 27000 ] 8h [ 28800 ]
            Worklog Id 99241 [ 99241 ]
            revansiddha.gaur Revansiddha Gaur (Inactive) made changes -
            Status Waiting for Customer Input [ 10500 ] In Progress [ 3 ]
            revansiddha.gaur Revansiddha Gaur (Inactive) made changes -
            Attachment ACA1095CCodeComparison.zip [ 71252 ]
            Hide
            revansiddha.gaur Revansiddha Gaur (Inactive) added a comment -

            Hi Jennifer Leugers,

            Please find the comparison report generated from UI.- ACA1095CCodeComparison.zip based on report run-'12/14/2017 2:26:57 AM','1/3/2018 2:47:15 AM'.

            We have tried multiple times to reproduce the issue, but not reproduced. Still we are going to check randomly at some interval to reproduce the issue till eod.

            Password is based on communicated convention.

            Thanks,
            Revan,
            -------------------------------------------------------------
            CC-Ramya Tantry,Kumar Chhajed, Smita Pawar, Sachin Hingole, Nandkumar Prabhakar Karlekar,Gaurav Sodani

            Show
            revansiddha.gaur Revansiddha Gaur (Inactive) added a comment - Hi Jennifer Leugers , Please find the comparison report generated from UI.- ACA1095CCodeComparison.zip based on report run- '12/14/2017 2:26:57 AM','1/3/2018 2:47:15 AM' . We have tried multiple times to reproduce the issue, but not reproduced. Still we are going to check randomly at some interval to reproduce the issue till eod. Password is based on communicated convention. Thanks, Revan, ------------------------------------------------------------- CC- Ramya Tantry , Kumar Chhajed , Smita Pawar , Sachin Hingole , Nandkumar Prabhakar Karlekar , Gaurav Sodani
            revansiddha.gaur Revansiddha Gaur (Inactive) made changes -
            Assignee Revansiddha Gaur [ revansiddha.gaur ] Jennifer Leugers [ jennifer.leugers ]
            revansiddha.gaur Revansiddha Gaur (Inactive) made changes -
            Status In Progress [ 3 ] Waiting for Customer Input [ 10500 ]
            revansiddha.gaur Revansiddha Gaur (Inactive) made changes -
            Remaining Estimate 1h [ 3600 ] 0h [ 0 ]
            Time Spent 8h [ 28800 ] 10h [ 36000 ]
            Worklog Id 99333 [ 99333 ]
            revansiddha.gaur Revansiddha Gaur (Inactive) logged work - 04/Jan/18 10:00 PM
            • Time Spent:
              2h
               

              Comparison Issue verification, comparison report generation & reply.

            ramya.tantry Ramya Tantry (Inactive) logged work - 01/Feb/18 10:25 AM
            • Time Spent:
              0.5h
               

              Furnish affected employees PDF's
              verification
              draft reply

            Hide
            ramya.tantry Ramya Tantry (Inactive) added a comment -

            Hi Jennifer Leugers,

            This is one of the EIN's that was affected by FPL percent issue.
            As per mentioned in WT-12567,we have furnished PDF's of only affected employees.
            There are 3 employees affected in this EIN.
            Please refer run dated "1/31/2018 10:06:33 PM" for 3 affected employees.These have corrected marked in their PDF.
            For full run please refer run dated "1/27/2018 2:39:29 AM". Due to Employee data changes,Employee count in this run has increased.

            We have reverted all manual changes that was done to furnish these 3 PDF's.

            Show
            ramya.tantry Ramya Tantry (Inactive) added a comment - Hi Jennifer Leugers , This is one of the EIN's that was affected by FPL percent issue. As per mentioned in WT-12567 ,we have furnished PDF's of only affected employees. There are 3 employees affected in this EIN . Please refer run dated " 1/31/2018 10:06:33 PM " for 3 affected employees.These have corrected marked in their PDF. For full run please refer run dated "1/27/2018 2:39:29 AM". Due to Employee data changes,Employee count in this run has increased. We have reverted all manual changes that was done to furnish these 3 PDF's.
            ramya.tantry Ramya Tantry (Inactive) made changes -
            Time Spent 10h [ 36000 ] 10.5h [ 37800 ]
            Worklog Id 103054 [ 103054 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Categories Parent values: ACA(18524)
            Component/s ACA [ 10004 ]
            Description NA
            Key WT-12499 WB-90
            Project WORKTERRA [ 10000 ] Workterra BenAdmin [ 11501 ]
            Workflow WT_Support [ 59168 ] WB - Workterra BenAdmin Support workflow [ 64884 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Categories Parent values: ACA(18524)
            Key WB-90 WT-13569
            Project Workterra BenAdmin [ 11501 ] WORKTERRA [ 10000 ]
            Workflow WB - Workterra BenAdmin Support workflow [ 64884 ] WT_Support [ 65321 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Status Waiting for Customer Input [ 10500 ] Open [ 1 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Categories Parent values: ACA(18524)
            Key WT-13569 WB-402
            Project WORKTERRA [ 10000 ] Workterra BenAdmin [ 11501 ]
            Workflow WT_Support [ 65321 ] WB - Workterra BenAdmin Support workflow [ 65445 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Status In Development [ 10007 ] Waiting for Input [ 11502 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Workflow WB - Workterra BenAdmin Support workflow [ 65445 ] 0803 Copy of WB - Workterra BenAdmin Support workflow [ 65818 ]
            Hide
            Prashant.samal Prashant Samal (Inactive) added a comment -

            Closing this ticket

            Show
            Prashant.samal Prashant Samal (Inactive) added a comment - Closing this ticket
            Prashant.samal Prashant Samal (Inactive) made changes -
            Resolution Done [ 10000 ]
            Status Waiting for Input [ 11502 ] Closed [ 6 ]
            Transition Time In Source Status Execution Times
            Smita Pawar (Inactive) made transition -
            Open In Progress
            13d 1h 46m 1
            Revansiddha Gaur (Inactive) made transition -
            Waiting for Customer Input In Progress
            19d 17h 5m 2
            Revansiddha Gaur (Inactive) made transition -
            In Progress Waiting for Customer Input
            1d 3h 3
            Prashant Samal (Inactive) made transition -
            Waiting for Customer Input Open
            61d 17m 1
            Prashant Samal (Inactive) made transition -
            Open In Development
            2m 26s 1
            Prashant Samal (Inactive) made transition -
            In Development Waiting for Input
            1m 59s 1
            Prashant Samal (Inactive) made transition -
            Waiting for Input Closed
            48d 22h 13m 1

              People

              Assignee:
              jennifer.leugers Jennifer Leugers
              Reporter:
              smita.pawar Smita Pawar (Inactive)
              Account Executive:
              Jennifer Melgoza
              Votes:
              0 Vote for this issue
              Watchers:
              8 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 2h Original Estimate - 2h
                  2h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 10.5h
                  10.5h