Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Labels:
      None
    • Support Task Type:
      ACA IRS Report
    • Environment:
      Production
    • Company:
      Fazoli's
    • Categories:
      ACA
    • Reported by:
      Client

      Description

      NA

        Attachments

          Issue Links

            Activity

            smita.pawar Smita Pawar (Inactive) created issue -
            smita.pawar Smita Pawar (Inactive) made changes -
            Field Original Value New Value
            Link This issue clones WT-12484 [ WT-12484 ]
            smita.pawar Smita Pawar (Inactive) made changes -
            Company All Clients/Multiple Clients [ 18434 ] Fazoli's [ 11201 ]
            smita.pawar Smita Pawar (Inactive) made changes -
            Description All companies are linked to this Jira which will get processed for IRS submission in year 2018
            smita.pawar Smita Pawar (Inactive) made changes -
            Account Executive Deborah Mascot [ deborah.mascot@ebsbenefits.com ]
            Hide
            jennifer.leugers Jennifer Leugers added a comment -

            1095C for Fazolis XDC is ready to run. Thanks!

            Show
            jennifer.leugers Jennifer Leugers added a comment - 1095C for Fazolis XDC is ready to run. Thanks!
            jennifer.leugers Jennifer Leugers made changes -
            Assignee Jennifer Leugers [ jennifer.leugers ] Smita Pawar [ smita.pawar ]
            Hide
            smita.pawar Smita Pawar (Inactive) added a comment -

            Hi Jennifer Leugers,

            We have run 1095-C report 'Fazolis -XDC .
            Please refer latest RUN '12/19/2017 1:41:38 AM' to download report.

            Observation: MEC indicator is marked as NO from July to Dec 2017.
            PFA QA verification list.

            Thanks!

            Show
            smita.pawar Smita Pawar (Inactive) added a comment - Hi Jennifer Leugers , We have run 1095-C report 'Fazolis -XDC . Please refer latest RUN '12/19/2017 1:41:38 AM' to download report. Observation: MEC indicator is marked as NO from July to Dec 2017. PFA QA verification list. Thanks!
            smita.pawar Smita Pawar (Inactive) logged work - 19/Dec/17 01:25 PM
            • Time Spent:
              0.75h
               

              Internal discussion
              Analysis
              Verification

            smita.pawar Smita Pawar (Inactive) made changes -
            smita.pawar Smita Pawar (Inactive) made changes -
            Remaining Estimate 2h [ 7200 ]
            Original Estimate 2h [ 7200 ]
            smita.pawar Smita Pawar (Inactive) made changes -
            Remaining Estimate 2h [ 7200 ] 1.25h [ 4500 ]
            Time Spent 0.75h [ 2700 ]
            Worklog Id 96951 [ 96951 ]
            smita.pawar Smita Pawar (Inactive) made changes -
            Status Open [ 1 ] Waiting for Customer Input [ 10500 ]
            smita.pawar Smita Pawar (Inactive) made changes -
            Assignee Smita Pawar [ smita.pawar ] Jennifer Leugers [ jennifer.leugers ]
            Hide
            jennifer.leugers Jennifer Leugers added a comment -

            Hi all - could you advise why on the analysis some lines that are 2D on line 16 are showing a cost in the employee / employer columns but others are not? Example would be Andrea Arthur. The form is correct but just wondering why the file is wrong.

            Show
            jennifer.leugers Jennifer Leugers added a comment - Hi all - could you advise why on the analysis some lines that are 2D on line 16 are showing a cost in the employee / employer columns but others are not? Example would be Andrea Arthur. The form is correct but just wondering why the file is wrong.
            jennifer.leugers Jennifer Leugers made changes -
            Assignee Jennifer Leugers [ jennifer.leugers ] Smita Pawar [ smita.pawar ]
            Hide
            jennifer.leugers Jennifer Leugers added a comment - - edited

            Hi all - this group conditionally offers coverage to the spouse based on if the spouse has coverage elsewhere. If they aren't eligible elsewhere, they are eligible for the plans through Fazoli. If they answer that they do have coverage elsewhere, then we show them the plan that shows "child only" under the dependents field. This is creating a 1C on the employees forms when they should be 1K for all. We will need this fixed for all employees. I've also removed the Part Time class so once the 1C is correct, please re-run the forms. This is the same on all of EINs for this group. I'll update each of the tickets. This needs to be done tonight if at all possible as the client has quite a few that need to be reviewed. They are also having the 2D issue on the analysis with the cost showing (for some months / employees).

            Show
            jennifer.leugers Jennifer Leugers added a comment - - edited Hi all - this group conditionally offers coverage to the spouse based on if the spouse has coverage elsewhere. If they aren't eligible elsewhere, they are eligible for the plans through Fazoli. If they answer that they do have coverage elsewhere, then we show them the plan that shows "child only" under the dependents field. This is creating a 1C on the employees forms when they should be 1K for all. We will need this fixed for all employees. I've also removed the Part Time class so once the 1C is correct, please re-run the forms. This is the same on all of EINs for this group. I'll update each of the tickets. This needs to be done tonight if at all possible as the client has quite a few that need to be reviewed. They are also having the 2D issue on the analysis with the cost showing (for some months / employees).
            smita.pawar Smita Pawar (Inactive) logged work - 05/Jan/18 02:50 PM
            • Time Spent:
              40m
               
              <No comment>
            Hide
            smita.pawar Smita Pawar (Inactive) added a comment -

            Hi Jennifer,

            We have rerun 1095-C report.
            Please refer latest run '1/5/2018 2:49:03 AM' to download.

            Question: 2D issue on the analysis with the cost showing (for some months / employees).

            Answer: When we process any employee's eligibility, he becomes eligible for offers from his effective date. E.g. If an employee is hired on 4/15 and he is effective from 4/15 then we process offers and cost from this date. Later we process 1H-2D codes based on 'New Hire/Rehire Rules' on the company. So we update 1H/2D codes for those months where New Hire /Rehire apply. Hence cost remains as it is. This does not show up on 1095-C report.

            Thanks,

            Show
            smita.pawar Smita Pawar (Inactive) added a comment - Hi Jennifer, We have rerun 1095-C report. Please refer latest run '1/5/2018 2:49:03 AM' to download. Question: 2D issue on the analysis with the cost showing (for some months / employees). Answer: When we process any employee's eligibility, he becomes eligible for offers from his effective date. E.g. If an employee is hired on 4/15 and he is effective from 4/15 then we process offers and cost from this date. Later we process 1H-2D codes based on 'New Hire/Rehire Rules' on the company. So we update 1H/2D codes for those months where New Hire /Rehire apply. Hence cost remains as it is. This does not show up on 1095-C report. Thanks,
            smita.pawar Smita Pawar (Inactive) made changes -
            Remaining Estimate 1.25h [ 4500 ] 35m [ 2100 ]
            Time Spent 0.75h [ 2700 ] 1h 25m [ 5100 ]
            Worklog Id 99540 [ 99540 ]
            smita.pawar Smita Pawar (Inactive) made changes -
            Assignee Smita Pawar [ smita.pawar ] Jennifer Leugers [ jennifer.leugers ]
            Hide
            jennifer.leugers Jennifer Leugers added a comment -

            All - the report is still not correct. Please see my earlier comment ... this group conditionally offers coverage to the spouse based on if the spouse has coverage elsewhere. If they aren't eligible elsewhere, they are eligible for the plans through Fazoli. If they answer that they do have coverage elsewhere, then we show them the plan that shows "child only" under the dependents field. This is creating a 1C on the employees forms when they should be 1K for all. We will need this fixed for all employees.

            Please fix and re-run tonight.

            Show
            jennifer.leugers Jennifer Leugers added a comment - All - the report is still not correct. Please see my earlier comment ... this group conditionally offers coverage to the spouse based on if the spouse has coverage elsewhere. If they aren't eligible elsewhere, they are eligible for the plans through Fazoli. If they answer that they do have coverage elsewhere, then we show them the plan that shows "child only" under the dependents field. This is creating a 1C on the employees forms when they should be 1K for all. We will need this fixed for all employees. Please fix and re-run tonight.
            jennifer.leugers Jennifer Leugers made changes -
            Assignee Jennifer Leugers [ jennifer.leugers ] Smita Pawar [ smita.pawar ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Status Waiting for Customer Input [ 10500 ] In Progress [ 3 ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Status In Progress [ 3 ] Open [ 1 ]
            Hide
            sachin.hingole Sachin Hingole (Inactive) added a comment -

            Hi Jennifer Leugers,

            The report was creating 1C because,for Cobra ACA Plans,conditional offer was not selected.We have selected spouse Conditional offer of all ACA plans.Now all employees are getting 1K.

            We re-run "1095C for Fazolis XDC" from Fazolis, Please refer latest run (Run Date 1/9/2018 3:35:53 AM) for verification

            Thanks,
            Sachin Hingole

            Smita Pawar Ramya Tantry

            Show
            sachin.hingole Sachin Hingole (Inactive) added a comment - Hi Jennifer Leugers , The report was creating 1C because,for Cobra ACA Plans,conditional offer was not selected.We have selected spouse Conditional offer of all ACA plans.Now all employees are getting 1K. We re-run "1095C for Fazolis XDC" from Fazolis, Please refer latest run (Run Date 1/9/2018 3:35:53 AM) for verification Thanks, Sachin Hingole Smita Pawar Ramya Tantry
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Assignee Smita Pawar [ smita.pawar ] Jennifer Leugers [ jennifer.leugers ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Status Open [ 1 ] Waiting for Customer Input [ 10500 ]
            sachin.hingole Sachin Hingole (Inactive) logged work - 09/Jan/18 12:18 PM
            • Time Spent:
              0.5h
               
              <No comment>
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Remaining Estimate 35m [ 2100 ] 5m [ 300 ]
            Time Spent 1h 25m [ 5100 ] 1h 55m [ 6900 ]
            Worklog Id 99769 [ 99769 ]
            ramya.tantry Ramya Tantry (Inactive) logged work - 09/Jan/18 12:28 PM
            • Time Spent:
              1h
               

              Discussion and Analysis
              ACA Customization change
              Report re run and code verification

            ramya.tantry Ramya Tantry (Inactive) made changes -
            Remaining Estimate 5m [ 300 ] 0h [ 0 ]
            Time Spent 1h 55m [ 6900 ] 2h 55m [ 10500 ]
            Worklog Id 99775 [ 99775 ]
            Hide
            jennifer.leugers Jennifer Leugers added a comment -

            Hi all - our clients use the analysis in most cases to review the forms (not the actual forms). For Fazolis in all of their EINS, there is an issue with some of the records where it shows 2D and then shows an amount. This is not being transferred onto the forms but the clients are trying to check one by one to ensure it isn't which is taking a lot of time. Can this be fixed on the analysis?

            Show
            jennifer.leugers Jennifer Leugers added a comment - Hi all - our clients use the analysis in most cases to review the forms (not the actual forms). For Fazolis in all of their EINS, there is an issue with some of the records where it shows 2D and then shows an amount. This is not being transferred onto the forms but the clients are trying to check one by one to ensure it isn't which is taking a lot of time. Can this be fixed on the analysis?
            jennifer.leugers Jennifer Leugers made changes -
            Assignee Jennifer Leugers [ jennifer.leugers ] Revansiddha Gaur [ revansiddha.gaur ]
            Hide
            jennifer.leugers Jennifer Leugers added a comment -

            If we can't get the analysis to show correctly, please confirm we are 100% certain that no forms with a 2D will show an amount on Line 15.

            Show
            jennifer.leugers Jennifer Leugers added a comment - If we can't get the analysis to show correctly, please confirm we are 100% certain that no forms with a 2D will show an amount on Line 15.
            revansiddha.gaur Revansiddha Gaur (Inactive) made changes -
            Status Waiting for Customer Input [ 10500 ] In Progress [ 3 ]
            Hide
            revansiddha.gaur Revansiddha Gaur (Inactive) added a comment -

            Hi Jennifer Leugers,

            As I confirmed with team, It is ensured that line 15 cost will not be shown in case of 1H/2D codes on pdf files. But it shows in our analysis report. We will take this request to fix it for next year development.

            Should I do this manually in backend to correct the analysis report for the time being for this company?

            Thanks,
            Revan

            Show
            revansiddha.gaur Revansiddha Gaur (Inactive) added a comment - Hi Jennifer Leugers , As I confirmed with team, It is ensured that line 15 cost will not be shown in case of 1H/2D codes on pdf files. But it shows in our analysis report. We will take this request to fix it for next year development. Should I do this manually in backend to correct the analysis report for the time being for this company? Thanks, Revan
            revansiddha.gaur Revansiddha Gaur (Inactive) made changes -
            Assignee Revansiddha Gaur [ revansiddha.gaur ] Jennifer Leugers [ jennifer.leugers ]
            revansiddha.gaur Revansiddha Gaur (Inactive) made changes -
            Status In Progress [ 3 ] Waiting for Customer Input [ 10500 ]
            revansiddha.gaur Revansiddha Gaur (Inactive) logged work - 19/Jan/18 10:00 PM
            • Time Spent:
              1h
               

              Analysis, reply.

            revansiddha.gaur Revansiddha Gaur (Inactive) logged work - 23/Jan/18 10:00 PM
            • Time Spent:
              3h
               

              Analysis Report Code Fix for cost as zero & reply.

            Hide
            jennifer.leugers Jennifer Leugers added a comment -

            Hi all - please change all of the Analysis files for each of the three Fazoli EINS and let me know where I can retrieve them to send to the client. Thanks!

            Show
            jennifer.leugers Jennifer Leugers added a comment - Hi all - please change all of the Analysis files for each of the three Fazoli EINS and let me know where I can retrieve them to send to the client. Thanks!
            jennifer.leugers Jennifer Leugers made changes -
            Assignee Jennifer Leugers [ jennifer.leugers ] Revansiddha Gaur [ revansiddha.gaur ]
            revansiddha.gaur Revansiddha Gaur (Inactive) made changes -
            Status Waiting for Customer Input [ 10500 ] In Progress [ 3 ]
            Hide
            revansiddha.gaur Revansiddha Gaur (Inactive) added a comment -

            Hi Jennifer Leugers,

            As per your request, we have done the changes in backend for the FAZOLIS company to reflect the line 15 cost as zero value in analysis report in case of 1H/2D code. Now you can easily retrieve the analysis report on UI by clicking on "Show Runs" button and refer analysis column from ACA Report Finalization popup window.

            Thanks,
            Revan

            Show
            revansiddha.gaur Revansiddha Gaur (Inactive) added a comment - Hi Jennifer Leugers , As per your request, we have done the changes in backend for the FAZOLIS company to reflect the line 15 cost as zero value in analysis report in case of 1H/2D code. Now you can easily retrieve the analysis report on UI by clicking on "Show Runs" button and refer analysis column from ACA Report Finalization popup window. Thanks, Revan
            revansiddha.gaur Revansiddha Gaur (Inactive) made changes -
            Assignee Revansiddha Gaur [ revansiddha.gaur ] Jennifer Leugers [ jennifer.leugers ]
            revansiddha.gaur Revansiddha Gaur (Inactive) made changes -
            Status In Progress [ 3 ] Waiting for Customer Input [ 10500 ]
            revansiddha.gaur Revansiddha Gaur (Inactive) made changes -
            Time Spent 2h 55m [ 10500 ] 5h 25m [ 19500 ]
            Worklog Id 102031 [ 102031 ]
            revansiddha.gaur Revansiddha Gaur (Inactive) logged work - 25/Jan/18 10:00 PM
            • Time Spent:
              2.5h
               

              Code changes for 1h/2d codes to reflect cost as zero, verification, draft reply.

            revansiddha.gaur Revansiddha Gaur (Inactive) made changes -
            Time Spent 5h 25m [ 19500 ] 8h 25m [ 30300 ]
            Worklog Id 102225 [ 102225 ]
            revansiddha.gaur Revansiddha Gaur (Inactive) made changes -
            Time Spent 8h 25m [ 30300 ] 9h 25m [ 33900 ]
            Worklog Id 102249 [ 102249 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Categories Parent values: ACA(18524)
            Component/s ACA [ 10004 ]
            Description NA
            Key WT-12534 WB-158
            Project WORKTERRA [ 10000 ] Workterra BenAdmin [ 11501 ]
            Workflow WT_Support [ 59210 ] WB - Workterra BenAdmin Support workflow [ 64952 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Categories Parent values: ACA(18524)
            Key WB-158 WT-13638
            Project Workterra BenAdmin [ 11501 ] WORKTERRA [ 10000 ]
            Workflow WB - Workterra BenAdmin Support workflow [ 64952 ] WT_Support [ 65390 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Status Waiting for Customer Input [ 10500 ] Open [ 1 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Categories Parent values: ACA(18524)
            Key WT-13638 WB-471
            Project WORKTERRA [ 10000 ] Workterra BenAdmin [ 11501 ]
            Workflow WT_Support [ 65390 ] WB - Workterra BenAdmin Support workflow [ 65514 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Status In Development [ 10007 ] Waiting for Input [ 11502 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Workflow WB - Workterra BenAdmin Support workflow [ 65514 ] 0803 Copy of WB - Workterra BenAdmin Support workflow [ 65888 ]
            Hide
            Prashant.samal Prashant Samal (Inactive) added a comment -

            Closing this ticket

            Show
            Prashant.samal Prashant Samal (Inactive) added a comment - Closing this ticket
            Prashant.samal Prashant Samal (Inactive) made changes -
            Resolution Done [ 10000 ]
            Status Waiting for Input [ 11502 ] Closed [ 6 ]
            Transition Time In Source Status Execution Times
            Sachin Hingole (Inactive) made transition -
            In Progress Open
            2h 1m 1
            Sachin Hingole (Inactive) made transition -
            Open Waiting for Customer Input
            18d 2h 23m 2
            Revansiddha Gaur (Inactive) made transition -
            Waiting for Customer Input In Progress
            36d 15h 13m 3
            Revansiddha Gaur (Inactive) made transition -
            In Progress Waiting for Customer Input
            4h 44m 2
            Prashant Samal (Inactive) made transition -
            Waiting for Customer Input Open
            39d 19h 46m 1
            Prashant Samal (Inactive) made transition -
            Open In Development
            2m 27s 1
            Prashant Samal (Inactive) made transition -
            In Development Waiting for Input
            1m 59s 1
            Prashant Samal (Inactive) made transition -
            Waiting for Input Closed
            48d 22h 13m 1

              People

              Assignee:
              jennifer.leugers Jennifer Leugers
              Reporter:
              smita.pawar Smita Pawar (Inactive)
              Account Executive:
              Deborah Mascot (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              8 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

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                  Original Estimate - 2h Original Estimate - 2h
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                  Remaining:
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                  Logged:
                  Time Spent - 9h 25m
                  9h 25m