Workterra BenAdminProject Type: business

Workterra BenAdmin

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  1. Workterra BenAdmin
  2. WB-712

Janicki - Issue with Video Link on Landing Page

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Labels:
      None
    • Environment:
      Pre Production
    • Categories:
      Platform
    • Company:
      Janicki
    • Reported by:
      White Label

      Description

      BCC is having an issue with the video link on the landing page. When they select mandatory the WT video is showing. I am unsure if the mandatory flag applies to the links.

      Attached is a PDF the BCC provided explaining the issue

        Attachments

        1. Landing Page Video Issue 3.23.2018.pdf
          292 kB
        2. WB-712_HideVideoFromLandinPage.PNG
          WB-712_HideVideoFromLandinPage.PNG
          49 kB
        3. WB-712_Link.PNG
          WB-712_Link.PNG
          18 kB
        4. WB-712_MakeVideoMandatory.PNG
          WB-712_MakeVideoMandatory.PNG
          93 kB
        5. WB-712.PNG
          WB-712.PNG
          771 kB

          Activity

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          Hide
          Permalink
          Prashant.samal Prashant Samal (Inactive) added a comment - - edited

          Hi Swapnil Pandhare,

          Please look into this

          _____________________
          Satya

          Show
          Prashant.samal Prashant Samal (Inactive) added a comment - - edited Hi Swapnil Pandhare , Please look into this _____________________ Satya
          Hide
          Permalink
          amit.kumawat Amit Kumawat (Inactive) added a comment -

          Hello Debbie Kulling,

          We have analyzed this issue and found that the URL link which we add on "Manage Landing Page" configuration screen, is visible below Workterra video on "Landing Page". Video which is visible on "Landing Page" is static video across the all the companies. Please find the attached screen shot for your reference.

           

          Please let us know if you have any other queries on this.

          Thanks,

          Amit K.

          CC: Swapnil Pandhare, Satya

          Show
          amit.kumawat Amit Kumawat (Inactive) added a comment - Hello Debbie Kulling , We have analyzed this issue and found that the URL link which we add on "Manage Landing Page" configuration screen, is visible below Workterra video on "Landing Page". Video which is visible on "Landing Page" is static video across the all the companies. Please find the attached screen shot for your reference.   Please let us know if you have any other queries on this. Thanks, Amit K. CC: Swapnil Pandhare , Satya
          Hide
          Permalink
          dkulling Debbie Kulling added a comment -

          I don't understand you comment above.  Are you stating that the WORTKERRA brainshark videos are static for all companies. 

          If that is correct these need to be removed from all BCC groups immediately.  We also need to remove them from HUB and Clear Concepts.

          Show
          dkulling Debbie Kulling added a comment - I don't understand you comment above.  Are you stating that the WORTKERRA brainshark videos are static for all companies.  If that is correct these need to be removed from all BCC groups immediately.  We also need to remove them from HUB and Clear Concepts.
          Hide
          Permalink
          amit.kumawat Amit Kumawat (Inactive) added a comment -

          Hello Debbie Kulling,

          As per my comment above added on 27/Mar/18 6:08 AM that "video is static" means we cannot change that video but we can hide that video for any company. There is a customization to hide this video on every company. Please follow below steps to hide the WORTKERRA brainshark video -

          1. Login -> Select Company -> Click on Ben Admin in menu section -> Under Resources tab click on Manage Landing Page.
          2. Select Page Name(For eg. Rehire Welcome Page, Open Enrollment Welcome Page) on Manage Landing Page from which you want to hide the WORTKERRA brainshark video.
          3. Change Show Video On Landing Page field value to No -> Click on Save.

          After these steps WORTKERRA brainshark video will not be visible on Landing Page. Please find the attached reference for your reference. 

          Let us know if you have any other queries on this.

          Thanks,

          Amit K.

          CC: Swapnil Pandhare, Satya

          Show
          amit.kumawat Amit Kumawat (Inactive) added a comment - Hello Debbie Kulling , As per my comment above added on 27/Mar/18 6:08 AM that "video is static" means we cannot change that video but we can hide that video for any company. There is a customization to hide this video on every company. Please follow below steps to hide the  WORTKERRA brainshark video - Login -> Select Company -> Click on Ben Admin in menu section -> Under Resources tab click on Manage Landing Page. Select Page Name(For eg. Rehire Welcome Page, Open Enrollment Welcome Page ) on  Manage Landing Page  from which you want to hide the  WORTKERRA brainshark video. Change Show Video On Landing Page  field value to No -> Click on Save. After these steps  WORTKERRA brainshark video  will not be visible on Landing Page. Please find the attached reference for your reference.  Let us know if you have any other queries on this. Thanks, Amit K. CC: Swapnil Pandhare , Satya
          Hide
          Permalink
          dkulling Debbie Kulling added a comment -

          Do we have any option for making a client specific video mandatory?

          Show
          dkulling Debbie Kulling added a comment - Do we have any option for making a client specific video mandatory?
          Hide
          Permalink
          amit.kumawat Amit Kumawat (Inactive) added a comment - - edited

          Hello Debbie Kulling,

          1. WORTKERRA brainshark video is same through out the system for all clients. We do not have any functionality to change this WORTKERRA brainshark video client specific.
          2. We can make this video ** mandatory as well as optional.
          3. If you want to make this video mandatory for any client - 
          • Login > Select Company -> Ben Admin > Manage Landing Page (Under Resources tab)
          • Select Page Name(For eg. Rehire Welcome Page, Open Enrollment Welcome Page) on Manage Landing Page.
          • Change Show Video On Landing Page field value to Yes Mandatory -> Click on Save.

          After these steps WORTKERRA brainshark video will be mandatory on Landing Page. Please find the attached reference for your reference. 

          Thanks,

          Amit K.

          CC: Swapnil Pandhare, Satya

          Show
          amit.kumawat Amit Kumawat (Inactive) added a comment - - edited Hello Debbie Kulling , WORTKERRA brainshark video  is same through out the system for all clients. We do not have any functionality to change this  WORTKERRA brainshark video  client specific. We can make this video ** mandatory as well as optional. If you want to make this video mandatory for any client -  Login > Select Company -> Ben Admin  >  Manage Landing Page (Under Resources tab) Select Page Name(For eg.  Rehire Welcome Page, Open Enrollment Welcome Page ) on  Manage Landing Page . Change  Show Video On Landing Page  field value to Yes Mandatory  -> Click on Save. After these steps  WORTKERRA brainshark video  will be mandatory on Landing Page. Please find the attached reference for your reference.  Thanks, Amit K. CC: Swapnil Pandhare , Satya
          Hide
          Permalink
          Monika.Demla Monika Demla (Inactive) added a comment -

          Hi Debbie Kulling
          Just following up on this ticket. Do you need additional information. Please let me know if we are good on the WORTKERRA brainshark video.
          Thanks
          Monika

          Show
          Monika.Demla Monika Demla (Inactive) added a comment - Hi Debbie Kulling Just following up on this ticket. Do you need additional information. Please let me know if we are good on the WORTKERRA brainshark video. Thanks Monika
          Hide
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          Kira.Hamilton Kira Hamilton (Inactive) added a comment -

          Hi Monika Demla,

          Per an email received 4/11 from BCC, 

          yes, please close the ticket.  We are going to use a Form Builder to work a video file into the enrollment instead.

           

          Thank you!

          Kira Hamilton

          Debbie Kulling

          Show
          Kira.Hamilton Kira Hamilton (Inactive) added a comment - Hi Monika Demla , Per an email received 4/11 from BCC,  yes, please close the ticket.  We are going to use a Form Builder to work a video file into the enrollment instead.   Thank you! Kira Hamilton Debbie Kulling

            People

            Assignee:
            Monika.Demla Monika Demla (Inactive)
            Reporter:
            dkulling Debbie Kulling
            Account Executive:
            Debbie Kulling
            Votes:
            0 Vote for this issue
            Watchers:
            5 Start watching this issue

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              Resolved:

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