Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: Cannot Reproduce
    • Component/s: OnBoard
    • Labels:
      None
    • Module:
      OnBoard
    • Reported by:
      Support
    • Issue Importance:
      Must Have

      Description

      Server error on Preview tour

      Steps:-
      1.On DCOB company - > Created one list box into form builder and add into preboard tour -> Save
      2. Preview Tour--See attached error log

        Attachments

          Activity

          Hide
          rakeshr Rakesh Roy (Inactive) added a comment -

          Exception : Index was out of range. Must be non-negative and less than the size of the collection.Parameter name: index
          App Error Log : -
          Employee ID : 0
          Action Name : StartTourPreview
          Model : System.Web.Mvc.HandleErrorInfo
          Controller : Customization
          Web Error Log : at WORKTERRA.OnBoard.Areas.Customization.Models.DisplayTourModel.NavigatetoTourDisplayTour()
          at WORKTERRA.OnBoard.Areas.Customization.Controllers.CustomizationController.StartTourPreview()
          at lambda_method(Closure , ControllerBase , Object[] )
          at System.Web.Mvc.ActionMethodDispatcher

          Show
          rakeshr Rakesh Roy (Inactive) added a comment - Exception : Index was out of range. Must be non-negative and less than the size of the collection.Parameter name: index App Error Log : - Employee ID : 0 Action Name : StartTourPreview Model : System.Web.Mvc.HandleErrorInfo Controller : Customization Web Error Log : at WORKTERRA.OnBoard.Areas.Customization.Models.DisplayTourModel.NavigatetoTourDisplayTour() at WORKTERRA.OnBoard.Areas.Customization.Controllers.CustomizationController.StartTourPreview() at lambda_method(Closure , ControllerBase , Object[] ) at System.Web.Mvc.ActionMethodDispatcher
          Hide
          swapnil.pandhare Swapnil Pandhare (Inactive) added a comment -

          Hi Rakesh Roy

          Can you please update on environment for this? Is it stage or pre-stage?

          Thanks,
          Swapnil P.

          Show
          swapnil.pandhare Swapnil Pandhare (Inactive) added a comment - Hi Rakesh Roy Can you please update on environment for this? Is it stage or pre-stage? Thanks, Swapnil P.
          Hide
          aarati.sabnis Aarati Sabnis (Inactive) added a comment -

          Hello Rakesh Roy,

          I have done following steps:
          On DCOB company
          1]Created one form with list box.
          2]That list box form is added to preboard tour and saved it.
          3]Then preview that form.
          It is showing list box properly. Please see the snapshot Listbox_preview.png

          Thanks,
          Aarati R. Sabnis

          Show
          aarati.sabnis Aarati Sabnis (Inactive) added a comment - Hello Rakesh Roy , I have done following steps: On DCOB company 1]Created one form with list box. 2]That list box form is added to preboard tour and saved it. 3]Then preview that form. It is showing list box properly. Please see the snapshot Listbox_preview.png Thanks, Aarati R. Sabnis
          Hide
          rakeshr Rakesh Roy (Inactive) added a comment -

          Working now, may be its fixed due to other fix. Closing this request.

          Show
          rakeshr Rakesh Roy (Inactive) added a comment - Working now, may be its fixed due to other fix. Closing this request.

            People

            Assignee:
            rakeshr Rakesh Roy (Inactive)
            Reporter:
            rakeshr Rakesh Roy (Inactive)
            Developer:
            Swapnil Pandhare (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved: