[WT-10439] Functional-Totalworks for hspl-EE login-Enroll Now-plan Contingency issue - Workterra Jira

Details

Type: Bug
Status: Rejected
Priority: Medium
Resolution: System Behaviour
Affects Version/s: None
Fix Version/s: None
Component/s: None
Labels:
None

Environment:

Stage
Bug Type:
Functional
Bug Severity:
Critical
Level:

Employee
Module:
BenAdmin - Enrollment
Reported by:
Support
Browser:

Google Chrome
Sprint:
WT Sprint 35 - Bugs

Description

Replication Steps:

Preconditions: Apply Contingent Eligibility Rule on HSA Plan for HDHP Plan
(Set Contingent plan rule: Enrollment required if enrolled in ANY selected contingent plan designs)

1.Login with EE
2.Go to Enroll now
3.Go to Medical plan > Do not make any enrollment for HDHP Plan
4.Go to HSA plan by clicking continue
Actual: HSA plan is appearing & can be enrolled into it
Expected: HSA plan should not appear as per contingency rule is applies.

CC:Hrishikesh Deshpande Prasad Pise Rakesh Roy Sachin Hingole

Attachments

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Attachments

HDHP Not Selected.png
103 kB
04/Aug/17 10:38 AM
HSA Enrolled.png
117 kB
04/Aug/17 10:38 AM
HSA Enroll now.png
127 kB
04/Aug/17 10:38 AM
TotalWorksHSA.png
140 kB
08/Aug/17 12:32 PM

Issue Links

causes

WT-10419 TotalWorks Demo Site

Closed

Activity

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Jyoti Mayne added a comment - 21/Aug/17 06:05 AM

Hi Debbie Kulling,

We had discussion on contingency eligibility related customization for HSA in 8/16 call. Please let us know if you have any query.

Cc: Satya, Gaurav Sodani

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Jyoti Mayne added a comment - 21/Aug/17 06:05 AM Hi Debbie Kulling , We had discussion on contingency eligibility related customization for HSA in 8/16 call. Please let us know if you have any query. Cc: Satya , Gaurav Sodani

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Debbie Kulling added a comment - 14/Aug/17 01:05 PM

I am confused on what the customization is supposed to be. The screenshot above does not make sense to me. We have never set these plans up like this

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Debbie Kulling added a comment - 14/Aug/17 01:05 PM I am confused on what the customization is supposed to be. The screenshot above does not make sense to me. We have never set these plans up like this

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Rohit Shete (Inactive) added a comment - 14/Aug/17 12:56 PM

HI Debbie Kulling,

Please find below details:

We have checked this and as per current system implementation, Only Enrollment Required contingency rule for plan level is not working. It requires *Eligible If or Enrollment Required contingency rule on benefit level and with suggested customization we have verified this issue, it's working well.

Note: This is because if there is only 'enrollment required' on plan level and EE is waiving parent plan then child plan is not getting terminated.

Thanks And Regards,
Rohit Shete.

CC:Amruta Lohiya,Gaurav Sodani,Jyoti Mayne,Umesh Kadam,Prasad Pise,Hrishikesh Deshpande,Priya Handepatil

Show

Rohit Shete (Inactive) added a comment - 14/Aug/17 12:56 PM HI Debbie Kulling , Please find below details: We have checked this and as per current system implementation, Only Enrollment Required contingency rule for plan level is not working. It requires * Eligible If or Enrollment Required contingency rule on benefit level and with suggested customization we have verified this issue, it's working well. Note: This is because if there is only 'enrollment required' on plan level and EE is waiving parent plan then child plan is not getting terminated. Thanks And Regards, Rohit Shete. CC: Amruta Lohiya , Gaurav Sodani , Jyoti Mayne , Umesh Kadam , Prasad Pise , Hrishikesh Deshpande , Priya Handepatil

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Satya added a comment - 09/Aug/17 12:30 PM

Hi Debbie Kulling,

Development is looking into this issue, however till then can you please make suggested customization to avoid this issue.

Regards,
Satya Prakash

Cc: Jyoti Mayne Rakesh Roy Prasad Pise Vijay Siddha Samir

Show

Satya added a comment - 09/Aug/17 12:30 PM Hi Debbie Kulling , Development is looking into this issue, however till then can you please make suggested customization to avoid this issue. Regards, Satya Prakash Cc: Jyoti Mayne Rakesh Roy Prasad Pise Vijay Siddha Samir

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Priya Handepatil (Inactive) added a comment - 08/Aug/17 12:48 PM

Hi Rohit Shete

With suggested customization I have verified this issue

Its working fine

CC:Sachin Hingole Prasad Pise Rakesh Roy Hrishikesh Deshpande

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Priya Handepatil (Inactive) added a comment - 08/Aug/17 12:48 PM Hi Rohit Shete With suggested customization I have verified this issue Its working fine CC: Sachin Hingole Prasad Pise Rakesh Roy Hrishikesh Deshpande

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Rohit Shete (Inactive) added a comment - 08/Aug/17 12:34 PM - edited

Hi Debbie Kulling,

Please find below details:

We tested this issue for EE JENNIFER HUDSON, If on HSA plan only plan wise force contingency is there, then it is not working properly.
We are working on this issue.

As of now, with following work around given issue is resolved. PFA screen shot. Please do these customization change on main company.

Thanks And Regards.
Rohit Shete,

CC:Jyoti Mayne,Prasad Pise,Hrishikesh Deshpande,Priya Handepatil

Show

Rohit Shete (Inactive) added a comment - 08/Aug/17 12:34 PM - edited Hi Debbie Kulling , Please find below details: We tested this issue for EE JENNIFER HUDSON, If on HSA plan only plan wise force contingency is there, then it is not working properly. We are working on this issue. As of now, with following work around given issue is resolved. PFA screen shot. Please do these customization change on main company. Thanks And Regards. Rohit Shete, CC: Jyoti Mayne , Prasad Pise , Hrishikesh Deshpande , Priya Handepatil

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Debbie Kulling added a comment - 07/Aug/17 03:38 PM

did you test it using the employee mentioned in ~~WT-10419~~? I cannot go back to them with "cannot reproduce"

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Debbie Kulling added a comment - 07/Aug/17 03:38 PM did you test it using the employee mentioned in WT-10419 ? I cannot go back to them with "cannot reproduce"

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Rohit Shete (Inactive) added a comment - 07/Aug/17 07:34 AM

Hi Priya Handepatil,

Following are the detail where we have tested this issue,
Company name: TotalWorks For HSPL
Environment : stage
Employee: ACKERMAN RICK , ADSUARA THOMAS
We tested this issue for these employee,HSA plan should be appear as per contingency rule is applies, working as expected.

Please check and confirm.

Thanks And Regards,
Rohit Shete.

CC: Jyoti Mayne, Umesh Kadam

Show

Rohit Shete (Inactive) added a comment - 07/Aug/17 07:34 AM Hi Priya Handepatil , Following are the detail where we have tested this issue, Company name: TotalWorks For HSPL Environment : stage Employee: ACKERMAN RICK , ADSUARA THOMAS We tested this issue for these employee,HSA plan should be appear as per contingency rule is applies, working as expected. Please check and confirm. Thanks And Regards, Rohit Shete. CC: Jyoti Mayne , Umesh Kadam

People

Assignee:: Priya Handepatil (Inactive)

Reporter:: Priya Handepatil (Inactive)

Developer:: Rohit Shete (Inactive)

QA:: Priya Handepatil (Inactive)

Votes:: 0 Vote for this issue

Watchers:: 5 Start watching this issue

Dates

Created:: 04/Aug/17 10:40 AM

Updated:: 04/Nov/17 06:31 AM

Resolved:: 14/Aug/17 12:56 PM

Dev Due Date:: 14/Aug/2017

Time Tracking

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