WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-10439

Functional-Totalworks for hspl-EE login-Enroll Now-plan Contingency issue

    Details

    • Type: Bug
    • Status: Rejected
    • Priority: Medium
    • Resolution: System Behaviour
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Environment:
      Stage
    • Bug Type:
      Functional
    • Bug Severity:
      Critical
    • Level:
      Employee
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      Support
    • Browser:
      Google Chrome
    • Sprint:
      WT Sprint 35 - Bugs

      Description

      Replication Steps:

      Preconditions: Apply Contingent Eligibility Rule on HSA Plan for HDHP Plan
      (Set Contingent plan rule: Enrollment required if enrolled in ANY selected contingent plan designs)

      1.Login with EE
      2.Go to Enroll now
      3.Go to Medical plan > Do not make any enrollment for HDHP Plan
      4.Go to HSA plan by clicking continue
      Actual: HSA plan is appearing & can be enrolled into it
      Expected: HSA plan should not appear as per contingency rule is applies.

      CC:Hrishikesh Deshpande Prasad Pise Rakesh Roy Sachin Hingole

        Attachments

        1. HDHP Not Selected.png
          HDHP Not Selected.png
          103 kB
        2. HSA Enrolled.png
          HSA Enrolled.png
          117 kB
        3. HSA Enroll now.png
          HSA Enroll now.png
          127 kB
        4. TotalWorksHSA.png
          TotalWorksHSA.png
          140 kB

          Issue Links

          causes

          Bug - A problem which impairs or prevents the functions of the product. WT-10419 TotalWorks Demo Site

          • Critical - This problem will block progress.
          • Closed

            Activity

            Ascending order - Click to sort in descending order
            priya.handepatil Priya Handepatil (Inactive) created issue -
            priya.handepatil Priya Handepatil (Inactive) made changes -
            Field Original Value New Value
            Link This issue causes WT-10419 [ WT-10419 ]
            priya.handepatil Priya Handepatil (Inactive) made changes -
            Summary Functional-Totalworks-EE login-Enroll Now-plan Contingency issue Functional-Totalworks for hspl-EE login-Enroll Now-plan Contingency issue
            jyoti.mayne Jyoti Mayne made changes -
            Assignee Jyoti Mayne [ jyoti.mayne ] Rohit Shete [ rohit.shete ]
            jyoti.mayne Jyoti Mayne made changes -
            Sprint WT Sprint 34-Bugs [ 79 ]
            rohit.shete Rohit Shete (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            rohit.shete Rohit Shete (Inactive) made changes -
            Developer Rohit Shete [ rohit.shete ]
            Item State Parent values: Development(10200)Level 1 values: In Analysis(10204)
            Hide
            Permalink
            rohit.shete Rohit Shete (Inactive) added a comment -

            Hi Priya Handepatil,

            Following are the detail where we have tested this issue,
            Company name: TotalWorks For HSPL
            Environment : stage
            Employee: ACKERMAN RICK , ADSUARA THOMAS
            We tested this issue for these employee,HSA plan should be appear as per contingency rule is applies, working as expected.

            Please check and confirm.

            Thanks And Regards,
            Rohit Shete.

            CC: Jyoti Mayne, Umesh Kadam

            Show
            rohit.shete Rohit Shete (Inactive) added a comment - Hi Priya Handepatil , Following are the detail where we have tested this issue, Company name: TotalWorks For HSPL Environment : stage Employee: ACKERMAN RICK , ADSUARA THOMAS We tested this issue for these employee,HSA plan should be appear as per contingency rule is applies, working as expected. Please check and confirm. Thanks And Regards, Rohit Shete. CC: Jyoti Mayne , Umesh Kadam
            rohit.shete Rohit Shete (Inactive) made changes -
            Assignee Rohit Shete [ rohit.shete ] Priya Handepatil [ priya.handepatil ]
            Resolution Cannot Reproduce [ 5 ]
            Status In Development [ 10007 ] Rejected [ 10004 ]
            Permalink
            rohit.shete Rohit Shete (Inactive) logged work - 07/Aug/17 12:58 PM - edited
            • Time Spent:
              3.5h
               

              Discussion with umesh, unit testing, analysis on stage or prod, code debug on local

            Hide
            Permalink
            dkulling Debbie Kulling added a comment -

            did you test it using the employee mentioned in WT-10419? I cannot go back to them with "cannot reproduce"

            Show
            dkulling Debbie Kulling added a comment - did you test it using the employee mentioned in WT-10419 ? I cannot go back to them with "cannot reproduce"
            Permalink
            umesh.kadam Umesh Kadam (Inactive) logged work - 07/Aug/17 04:30 PM
            • Time Spent:
              0.5h
               

              Discussion with Rohit

            rohit.shete Rohit Shete (Inactive) made changes -
            Resolution Cannot Reproduce [ 5 ] Unresolved [ 10200 ]
            Status Rejected [ 10004 ] Reopened [ 4 ]
            rohit.shete Rohit Shete (Inactive) made changes -
            Status Reopened [ 4 ] In Development [ 10007 ]
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Remaining Estimate 0h [ 0 ]
            Time Spent 0.5h [ 1800 ]
            Worklog Id 69854 [ 69854 ]
            jyoti.mayne Jyoti Mayne made changes -
            Assignee Priya Handepatil [ priya.handepatil ] Rohit Shete [ rohit.shete ]
            rohit.shete Rohit Shete (Inactive) made changes -
            Attachment TotalWorksHSA.png [ 57950 ]
            Hide
            Permalink
            rohit.shete Rohit Shete (Inactive) added a comment - - edited

            Hi Debbie Kulling,

            Please find below details:

            We tested this issue for EE JENNIFER HUDSON, If on HSA plan only plan wise force contingency is there, then it is not working properly.
            We are working on this issue.

            As of now, with following work around given issue is resolved. PFA screen shot. Please do these customization change on main company.

            Thanks And Regards.
            Rohit Shete,

            CC:Jyoti Mayne,Prasad Pise,Hrishikesh Deshpande,Priya Handepatil

            Show
            rohit.shete Rohit Shete (Inactive) added a comment - - edited Hi Debbie Kulling , Please find below details: We tested this issue for EE JENNIFER HUDSON, If on HSA plan only plan wise force contingency is there, then it is not working properly. We are working on this issue. As of now, with following work around given issue is resolved. PFA screen shot. Please do these customization change on main company. Thanks And Regards. Rohit Shete, CC: Jyoti Mayne , Prasad Pise , Hrishikesh Deshpande , Priya Handepatil
            Permalink
            rohit.shete Rohit Shete (Inactive) logged work - 08/Aug/17 12:48 PM
            • Time Spent:
              5h
               

              Analysis, discussion with priya, jyoti, umesh,prasad, unit testing, analysis on stage,lb,prod

            Hide
            Permalink
            priya.handepatil Priya Handepatil (Inactive) added a comment -

            Hi Rohit Shete

            With suggested customization I have verified this issue

            Its working fine

            CC:Sachin Hingole Prasad Pise Rakesh Roy Hrishikesh Deshpande

            Show
            priya.handepatil Priya Handepatil (Inactive) added a comment - Hi Rohit Shete With suggested customization I have verified this issue Its working fine CC: Sachin Hingole Prasad Pise Rakesh Roy Hrishikesh Deshpande
            Permalink
            priya.handepatil Priya Handepatil (Inactive) logged work - 08/Aug/17 12:49 PM
            • Time Spent:
              0.75h
               
              <No comment>
            priya.handepatil Priya Handepatil (Inactive) made changes -
            Time Spent 0.5h [ 1800 ] 1.25h [ 4500 ]
            Worklog Id 70109 [ 70109 ]
            rohit.shete Rohit Shete (Inactive) made changes -
            Time Spent 1.25h [ 4500 ] 6.25h [ 22500 ]
            Worklog Id 70113 [ 70113 ]
            rohit.shete Rohit Shete (Inactive) made changes -
            Time Spent 6.25h [ 22500 ] 9.25h [ 33300 ]
            Worklog Id 70135 [ 70135 ]
            rohit.shete Rohit Shete (Inactive) made changes -
            Worklog Id 70135 [ 70135 ]
            Permalink
            jyoti.mayne Jyoti Mayne logged work - 08/Aug/17 04:38 PM
            • Time Spent:
              0.5h
               

              analysis, discussion and scenario testing

            Permalink
            jyoti.mayne Jyoti Mayne logged work - 09/Aug/17 07:46 AM
            • Time Spent:
              0.25h
               

              discussion

            jyoti.mayne Jyoti Mayne made changes -
            Issue Category Harbinger [ 10700 ] EBS [ 10350 ]
            Hide
            Permalink
            satyap Satya added a comment -

            Hi Debbie Kulling,

            Development is looking into this issue, however till then can you please make suggested customization to avoid this issue.

            Regards,
            Satya Prakash

            Cc: Jyoti Mayne Rakesh Roy Prasad Pise Vijay Siddha Samir

            Show
            satyap Satya added a comment - Hi Debbie Kulling , Development is looking into this issue, however till then can you please make suggested customization to avoid this issue. Regards, Satya Prakash Cc: Jyoti Mayne Rakesh Roy Prasad Pise Vijay Siddha Samir
            rohit.shete Rohit Shete (Inactive) made changes -
            Time Spent 9.25h [ 33300 ] 9.75h [ 35100 ]
            Worklog Id 70135 [ 70135 ]
            gaurav.sodani Gaurav Sodani (Inactive) made changes -
            Sprint WT Sprint 34-Bugs [ 79 ] WT Sprint 35 - Bugs [ 81 ]
            rohit.shete Rohit Shete (Inactive) made changes -
            Dev Due Date 14/Aug/2017
            Original Estimate 0h [ 0 ]
            Permalink
            jyoti.mayne Jyoti Mayne logged work - 14/Aug/17 08:14 AM
            • Time Spent:
              0.5h
               

              discussion and comment review

            Hide
            Permalink
            rohit.shete Rohit Shete (Inactive) added a comment -

            HI Debbie Kulling,

            Please find below details:

            We have checked this and as per current system implementation, Only Enrollment Required contingency rule for plan level is not working. It requires *Eligible If or Enrollment Required contingency rule on benefit level and with suggested customization we have verified this issue, it's working well.

            Note: This is because if there is only 'enrollment required' on plan level and EE is waiving parent plan then child plan is not getting terminated.

            Thanks And Regards,
            Rohit Shete.

            CC:Amruta Lohiya,Gaurav Sodani,Jyoti Mayne,Umesh Kadam,Prasad Pise,Hrishikesh Deshpande,Priya Handepatil

            Show
            rohit.shete Rohit Shete (Inactive) added a comment - HI Debbie Kulling , Please find below details: We have checked this and as per current system implementation, Only Enrollment Required contingency rule for plan level is not working. It requires * Eligible If or Enrollment Required contingency rule on benefit level and with suggested customization we have verified this issue, it's working well. Note: This is because if there is only 'enrollment required' on plan level and EE is waiving parent plan then child plan is not getting terminated. Thanks And Regards, Rohit Shete. CC: Amruta Lohiya , Gaurav Sodani , Jyoti Mayne , Umesh Kadam , Prasad Pise , Hrishikesh Deshpande , Priya Handepatil
            rohit.shete Rohit Shete (Inactive) made changes -
            Assignee Rohit Shete [ rohit.shete ] Priya Handepatil [ priya.handepatil ]
            Resolution Unresolved [ 10200 ] System Behaviour [ 10100 ]
            Status In Development [ 10007 ] Rejected [ 10004 ]
            rohit.shete Rohit Shete (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: In Analysis(10204)
            Hide
            Permalink
            dkulling Debbie Kulling added a comment -

            I am confused on what the customization is supposed to be. The screenshot above does not make sense to me. We have never set these plans up like this

            Show
            dkulling Debbie Kulling added a comment - I am confused on what the customization is supposed to be. The screenshot above does not make sense to me. We have never set these plans up like this
            Permalink
            rohit.shete Rohit Shete (Inactive) logged work - 14/Aug/17 03:30 PM - edited
            • Time Spent:
              3.5h
               

              Analysis local,stage,Prod, telephonic discussion with amruta, discussion with jyoti, code analysis

            rohit.shete Rohit Shete (Inactive) made changes -
            Time Spent 9.75h [ 35100 ] 12.75h [ 45900 ]
            Worklog Id 71530 [ 71530 ]
            rohit.shete Rohit Shete (Inactive) made changes -
            Time Spent 12.75h [ 45900 ] 13.25h [ 47700 ]
            Worklog Id 71530 [ 71530 ]
            jyoti.mayne Jyoti Mayne made changes -
            Time Spent 13.25h [ 47700 ] 13.75h [ 49500 ]
            Worklog Id 71540 [ 71540 ]
            jyoti.mayne Jyoti Mayne made changes -
            Time Spent 13.75h [ 49500 ] 14h [ 50400 ]
            Worklog Id 71558 [ 71558 ]
            Hide
            Permalink
            jyoti.mayne Jyoti Mayne added a comment -

            Hi Debbie Kulling,

            We had discussion on contingency eligibility related customization for HSA in 8/16 call. Please let us know if you have any query.

            Cc: Satya, Gaurav Sodani

            Show
            jyoti.mayne Jyoti Mayne added a comment - Hi Debbie Kulling , We had discussion on contingency eligibility related customization for HSA in 8/16 call. Please let us know if you have any query. Cc: Satya , Gaurav Sodani
            jyoti.mayne Jyoti Mayne made changes -
            Time Spent 14h [ 50400 ] 14.5h [ 52200 ]
            Worklog Id 74203 [ 74203 ]
            satyap Satya made changes -
            Environment_New Stage [ 18443 ]
            Transition Time In Source Status Execution Times
            Rohit Shete (Inactive) made transition -
            Open In Development
            		2d 18h 6m 1
            Rohit Shete (Inactive) made transition -
            Rejected Reopen
            		21h 18m 1
            Rohit Shete (Inactive) made transition -
            Reopen In Development
            		4s 1
            Rohit Shete (Inactive) made transition -
            In Development Rejected
            		6d 10h 51m 2

              People

              Assignee:
              priya.handepatil Priya Handepatil (Inactive)
              Reporter:
              priya.handepatil Priya Handepatil (Inactive)
              Developer:
              Rohit Shete (Inactive)
              QA:
              Priya Handepatil (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              5 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Dev Due Date:

                  Time Tracking

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