WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-10474

Hallmark Aviation - ACA Timesheet Load Correction Request

    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: ACA
    • Labels:
      None
    • Support Task Type:
      Data Load
    • Reported by:
      Support
    • Company:
      Hallmark Aviation Services
    • Module:
      ACA
    • Severity:
      Simple

      Description

      Hi,
      Attached is a load file sent by the client. The client used the incorrect startdate on the load of 2/10/2007 when it should have been 2/10/2017. Can you please update the ACA records in Workterra to reflect the correct date for these records or delete the records and reload the file attached under the ACA Timesheet import.

      Password for file sent in email.

        Attachments

          Activity

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          Cindy.Wibbing Cindy Wibbing (Inactive) created issue -
          Cindy.Wibbing Cindy Wibbing (Inactive) made changes -
          Field Original Value New Value
          Attachment Hallmark ACA Timesheet Loaded for 20170210_20170216.xlsx [ 57775 ]
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          Cindy.Wibbing Cindy Wibbing (Inactive) added a comment -

          Thanks for your help Jaideep!

          Show
          Cindy.Wibbing Cindy Wibbing (Inactive) added a comment - Thanks for your help Jaideep!
          rakeshr Rakesh Roy (Inactive) made changes -
          Component/s ACA [ 10004 ]
          rakeshr Rakesh Roy (Inactive) made changes -
          Module Parent values: BenAdmin(10100) Parent values: BenAdmin(10100)Level 1 values: Import(10111)
          rakeshr Rakesh Roy (Inactive) made changes -
          Module Parent values: BenAdmin(10100)Level 1 values: Import(10111) Parent values: ACA(10104)
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          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment -

          This seems timesheet data load.
          CC: Nandkumar Prabhakar Karlekar,SatyaVijay Siddha

          Show
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment - This seems timesheet data load. CC: Nandkumar Prabhakar Karlekar , Satya Vijay Siddha
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) made changes -
          Assignee Jaideep Vinchurkar [ jaideep.vinchurkar ] Yogesh Chaudhari [ yogesh.chaudhari ]
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          yogesh.chaudhari Yogesh Chaudhari (Inactive) added a comment - - edited

          Hello Cindy Wibbing

          We have deleted all incorrect timesheet records whose startdate is 02/10/2007 and enddate 02/16/2017 from the system.

          Please again reload attached ACA Timesheet file at your end. Let us know if you face any issue.

          Thanks,
          Yogesh Chaudhari

          Nandkumar Prabhakar KarlekarSmita Pawar

          Show
          yogesh.chaudhari Yogesh Chaudhari (Inactive) added a comment - - edited Hello Cindy Wibbing We have deleted all incorrect timesheet records whose startdate is 02/10/2007 and enddate 02/16/2017 from the system. Please again reload attached ACA Timesheet file at your end. Let us know if you face any issue. Thanks, Yogesh Chaudhari Nandkumar Prabhakar Karlekar Smita Pawar
          yogesh.chaudhari Yogesh Chaudhari (Inactive) made changes -
          Assignee Yogesh Chaudhari [ yogesh.chaudhari ] Cindy Wibbing [ cindy.wibbing ]
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          Cindy.Wibbing Cindy Wibbing (Inactive) added a comment -

          Hi Yogesh Chaudhari,
          Thank you for your help with this!

          Show
          Cindy.Wibbing Cindy Wibbing (Inactive) added a comment - Hi Yogesh Chaudhari , Thank you for your help with this!
          Cindy.Wibbing Cindy Wibbing (Inactive) made changes -
          Resolution Fixed [ 1 ]
          Status Open [ 1 ] Resolved [ 5 ]
          Cindy.Wibbing Cindy Wibbing (Inactive) made changes -
          Status Resolved [ 5 ] Closed [ 6 ]
          Transition Time In Source Status Execution Times
          Cindy Wibbing (Inactive) made transition -
          Open Resolved
          		21h 55m 1
          Cindy Wibbing (Inactive) made transition -
          Resolved Closed
          		3s 1

            People

            Assignee:
            Cindy.Wibbing Cindy Wibbing (Inactive)
            Reporter:
            Cindy.Wibbing Cindy Wibbing (Inactive)
            Account Executive:
            peggy fiedler (Inactive)
            EDI Analyst 1:
            Cindy Wibbing (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved: