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  1. WORKTERRA
  2. WT-10727

HiTrust Recommended Change - Time-Out

    Details

    • Type: Change Request
    • Status: Closed
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Platform
    • Labels:
      None
    • Module:
      Platform
    • Reported by:
      Support
    • Item State:
      Production Complete - Closed
    • Sprint:
      WT Sprint 36 - Enhancement
    • Severity:
      Simple

      Description

      A time-out system (e.g. a screen saver) pauses the session screen after 15 minutes of inactivity, closes network sessions after 30 minutes of inactivity, and requires the user to reestablish authenticated access once the session has been paused or closed; or, if the system cannot be modified, a limited form of time-out that clears the screen but does not close down the application or network sessions is used.

        Attachments

          Activity

          Hide
          vishal.bajad Vishal Bajad (Inactive) added a comment -

          Hi ,

          Please find Details for this change request,

          New Request : Minimize session out time by 15 Min.

          Current Implementation : Current Session out time is 20 Min , If any User Idle for 20 Min , Stay Sign in pop up message is shown. if no action perform (Stay Sign In or Cancel), After 2 min Its close down the application or network sessions is used.

          New Implementation : With the new implementation , We just reduced the session time from 20 Min to 15 min.

          Impacted Area : Session time out for all user reduced by 5 Min. So New session out time is set to 15 Min.

          Affected File :

          • \Web\Web Projects\Web.config.

          Jaideep Vinchurkar Please have a review.

          Thanks !

          Show
          vishal.bajad Vishal Bajad (Inactive) added a comment - Hi , Please find Details for this change request, New Request : Minimize session out time by 15 Min. Current Implementation : Current Session out time is 20 Min , If any User Idle for 20 Min , Stay Sign in pop up message is shown. if no action perform (Stay Sign In or Cancel), After 2 min Its close down the application or network sessions is used. New Implementation : With the new implementation , We just reduced the session time from 20 Min to 15 min. Impacted Area : Session time out for all user reduced by 5 Min. So New session out time is set to 15 Min. Affected File : \Web\Web Projects\Web.config. Jaideep Vinchurkar Please have a review. Thanks !
          Hide
          sanjana.jadhav Sanjana Jadhav (Inactive) added a comment -

          Verified on LB.
          One issue found. Logged same issue as WT-11053.But this is Low priority issue because surviving spouse not most commonly used.
          please refer checklist
          WT-10727_Testcases.xls
          Ready for stage.

          CC: Rakesh Roy Hrishikesh Deshpande Sachin Hingole Prasad Pise

          Thanks,
          Sanjana Jadhav.

          Show
          sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - Verified on LB. One issue found. Logged same issue as WT-11053 .But this is Low priority issue because surviving spouse not most commonly used. please refer checklist WT-10727_Testcases.xls Ready for stage. CC: Rakesh Roy Hrishikesh Deshpande Sachin Hingole Prasad Pise Thanks, Sanjana Jadhav.
          Hide
          sanjana.jadhav Sanjana Jadhav (Inactive) added a comment -

          changing production due date as this deployed on stage today.

          CC: Rakesh Roy Hrishikesh Deshpande Sachin Hingole Prasad Pise

          Thanks,
          Sanjana Jadhav

          Show
          sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - changing production due date as this deployed on stage today. CC: Rakesh Roy Hrishikesh Deshpande Sachin Hingole Prasad Pise Thanks, Sanjana Jadhav
          Hide
          sanjana.jadhav Sanjana Jadhav (Inactive) added a comment -

          Hi Bhushan Patil

          Verified on LB for Web application. Please refer attached test cases for multiple login functionality.
          Request you to resume the execution for Mobile applications on LB.

          CC: Rakesh Roy Hrishikesh Deshpande Prasad Pise Sachin Hingole Sayali Doshi

          Thanks,
          Sanjana Jadhav.

          Show
          sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - Hi Bhushan Patil Verified on LB for Web application. Please refer attached test cases for multiple login functionality. Request you to resume the execution for Mobile applications on LB. CC: Rakesh Roy Hrishikesh Deshpande Prasad Pise Sachin Hingole Sayali Doshi Thanks, Sanjana Jadhav.
          Hide
          rohan.dhamorikar Rohan Dhamorikar (Inactive) added a comment -

          Hi Sanjana Jadhav,
          Verified on LB for mobile - Android and iOS for Phone and Tablet
          It is working as expected.
          Hence assigning back to you again to move this ticket further process.
          Cc: Bhushan Patil Sayali Doshi
          Thanks,
          Rohan Dhamorikar

          Show
          rohan.dhamorikar Rohan Dhamorikar (Inactive) added a comment - Hi Sanjana Jadhav, Verified on LB for mobile - Android and iOS for Phone and Tablet It is working as expected. Hence assigning back to you again to move this ticket further process. Cc: Bhushan Patil Sayali Doshi Thanks, Rohan Dhamorikar
          Hide
          vishal.bajad Vishal Bajad (Inactive) added a comment -

          Hi Sanjana Jadhav ,

          This issues is already deployed on stage , please verify once.

          Thanks !

          Show
          vishal.bajad Vishal Bajad (Inactive) added a comment - Hi Sanjana Jadhav , This issues is already deployed on stage , please verify once. Thanks !
          Hide
          sanjana.jadhav Sanjana Jadhav (Inactive) added a comment -

          Verified on Stage for Web Application
          Browser - Chrome, IE 10, Firefox
          Verified for below login :
          1)Partner Login
          2)Admin login
          3)Broker login
          4)Employee login
          5)Default login
          6)Surviving spouse login
          Verified session logout and continue pop-up message and also verified multiple login scenario.
          Working properly

          Rohan Dhamorikar, Request you to resume testing for Mobile application on stage

          CC: Hrishikesh Deshpande Rakesh Roy Prasad Pise Sachin Hingole Sayali Doshi

          Thanks,
          Sanjana Jadhav

          Show
          sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - Verified on Stage for Web Application Browser - Chrome, IE 10, Firefox Verified for below login : 1)Partner Login 2)Admin login 3)Broker login 4)Employee login 5)Default login 6)Surviving spouse login Verified session logout and continue pop-up message and also verified multiple login scenario. Working properly Rohan Dhamorikar , Request you to resume testing for Mobile application on stage CC: Hrishikesh Deshpande Rakesh Roy Prasad Pise Sachin Hingole Sayali Doshi Thanks, Sanjana Jadhav
          Hide
          vishal.bajad Vishal Bajad (Inactive) added a comment -

          Hi All ,

          Doing code check into UI Refresh branch so item state may be get changed. Please proceed with last item state as well please verify on UIRefresh.

          Thanks !

          CC ::Jaideep Vinchurkar

          Show
          vishal.bajad Vishal Bajad (Inactive) added a comment - Hi All , Doing code check into UI Refresh branch so item state may be get changed. Please proceed with last item state as well please verify on UIRefresh. Thanks ! CC :: Jaideep Vinchurkar
          Hide
          rohan.dhamorikar Rohan Dhamorikar (Inactive) added a comment - - edited

          Hi,

          This ticket need not to be tested for mobile side. MOB-2645 ticket is created for mobile side.

          Sanjana Jadhav, Request you to resume testing for further process.

          CC: Bhushan Patil Sayali Doshi

          Show
          rohan.dhamorikar Rohan Dhamorikar (Inactive) added a comment - - edited Hi, This ticket need not to be tested for mobile side. MOB-2645 ticket is created for mobile side. Sanjana Jadhav, Request you to resume testing for further process. CC: Bhushan Patil Sayali Doshi
          Hide
          sanjana.jadhav Sanjana Jadhav (Inactive) added a comment -

          Verified on azure using SA, Partner and broker login
          Verified on production using partner login.
          Testing In progress.

          CC: Rakesh Roy Hrishikesh Deshpande Sachin Hingole Prasad Pise

          Thanks,
          Sanjana Jadhav.

          Show
          sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - Verified on azure using SA, Partner and broker login Verified on production using partner login. Testing In progress. CC: Rakesh Roy Hrishikesh Deshpande Sachin Hingole Prasad Pise Thanks, Sanjana Jadhav.
          Hide
          sanjana.jadhav Sanjana Jadhav (Inactive) added a comment -

          Hi Vishal Bajad

          Verified on Azure for Web Application
          Browser - Chrome,Firefox

          Verified for below login :
          1)Partner Login
          2)Admin login
          3)Broker login
          4)Employee login
          5)Default login
          6)Surviving spouse login

          Verified session logout and continue pop-up message and also verified multiple login scenario.
          Observe some issues NF-4453 (Old session is not not terminated) and WT-11053(Not able to login by surviving spouse after closing browser)

          CC: Rakesh Roy Hrishikesh Deshpande Prasad Pise Sachin Hingole

          Thanks,
          Sanjana Jadhav.

          Show
          sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - Hi Vishal Bajad Verified on Azure for Web Application Browser - Chrome,Firefox Verified for below login : 1)Partner Login 2)Admin login 3)Broker login 4)Employee login 5)Default login 6)Surviving spouse login Verified session logout and continue pop-up message and also verified multiple login scenario. Observe some issues NF-4453 (Old session is not not terminated) and WT-11053 (Not able to login by surviving spouse after closing browser) CC: Rakesh Roy Hrishikesh Deshpande Prasad Pise Sachin Hingole Thanks, Sanjana Jadhav.
          Hide
          sanjana.jadhav Sanjana Jadhav (Inactive) added a comment -

          Hi Vishal Bajad

          Verified on Production for Web Application
          Browser - Chrome,Firefox

          Verified for below login :
          1)Partner Login
          2)Admin login
          3)Broker login
          4)Employee login
          5)Default login
          6)Surviving spouse login

          Verified session logout and continue pop-up message and also verified multiple login scenario.
          Observe some issues WT-10971 (Old session is not not terminated) and WT-11053(Not able to login by surviving spouse after closing browser)
          Hence reopening this issue.

          CC: Rakesh Roy Hrishikesh Deshpande Prasad Pise Sachin Hingole

          Thanks,
          Sanjana Jadhav.

          Show
          sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - Hi Vishal Bajad Verified on Production for Web Application Browser - Chrome,Firefox Verified for below login : 1)Partner Login 2)Admin login 3)Broker login 4)Employee login 5)Default login 6)Surviving spouse login Verified session logout and continue pop-up message and also verified multiple login scenario. Observe some issues WT-10971 (Old session is not not terminated) and WT-11053 (Not able to login by surviving spouse after closing browser) Hence reopening this issue. CC: Rakesh Roy Hrishikesh Deshpande Prasad Pise Sachin Hingole Thanks, Sanjana Jadhav.
          Hide
          sanjana.jadhav Sanjana Jadhav (Inactive) added a comment -

          As per discussion with vishal and prasad, issues found NF-4453 , WT-11053 and WT-10971 is not related to this jira. Hence unlink those link from this jira and assigned to respective developer, because this jira is only related to session timeout.
          Session timeout working properly for all logins.Verified for all below login:
          1)Partner Login
          2)Admin login
          3)Broker login
          4)Employee login
          5)Default login
          6)Surviving spouse login
          Working properly.Hence closing this jira.

          CC: Rakesh Roy Prasad Pise Hrishikesh Deshpande Sachin Hingole

          Thanks,
          Sanjana jadhav

          Show
          sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - As per discussion with vishal and prasad, issues found NF-4453 , WT-11053 and WT-10971 is not related to this jira. Hence unlink those link from this jira and assigned to respective developer, because this jira is only related to session timeout. Session timeout working properly for all logins.Verified for all below login: 1)Partner Login 2)Admin login 3)Broker login 4)Employee login 5)Default login 6)Surviving spouse login Working properly.Hence closing this jira. CC: Rakesh Roy Prasad Pise Hrishikesh Deshpande Sachin Hingole Thanks, Sanjana jadhav
          Hide
          vishal.bajad Vishal Bajad (Inactive) added a comment -

          Hi All ,

          As per client request , We hare reverted this changes from production. we have reverted session idle time from 15 to 20 minutes. now idle time for session is 20 min.

          Sanjana Jadhav Please verify on production.

          Thanks !

          CC : Jaideep Vinchurkar Satya Samir Gaurav Sodani

          Show
          vishal.bajad Vishal Bajad (Inactive) added a comment - Hi All , As per client request , We hare reverted this changes from production. we have reverted session idle time from 15 to 20 minutes. now idle time for session is 20 min. Sanjana Jadhav Please verify on production. Thanks ! CC : Jaideep Vinchurkar Satya Samir Gaurav Sodani
          Hide
          sanjana.jadhav Sanjana Jadhav (Inactive) added a comment -

          Hi Vishal Bajad

          Verified on production.
          Session timeout popup comes after 20 min and after 2 min session logout.
          Verified for following Login:
          1.Partner
          2.Broker
          3.Admin
          4.Employee
          5.Default employee
          6.Surviving spouse

          also verified multiple login scenario. Verified on chrome, Mozilla firefox and IE 10 Browser.
          Working properly.

          PFA,

          CC: Rakesh Roy Prasad Pise Hrishikesh Deshpande Sachin Hingole Satya Samir

          Thanks,
          Sanjana Jadhav

          Show
          sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - Hi Vishal Bajad Verified on production. Session timeout popup comes after 20 min and after 2 min session logout. Verified for following Login: 1.Partner 2.Broker 3.Admin 4.Employee 5.Default employee 6.Surviving spouse also verified multiple login scenario. Verified on chrome, Mozilla firefox and IE 10 Browser. Working properly. PFA, CC: Rakesh Roy Prasad Pise Hrishikesh Deshpande Sachin Hingole Satya Samir Thanks, Sanjana Jadhav

            People

            Assignee:
            sanjana.jadhav Sanjana Jadhav (Inactive)
            Reporter:
            samir Samir
            Developer:
            Vishal Bajad (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:
              Dev Due Date:
              Pre-Prod Due Date:
              Production Due Date:

                Time Tracking

                Estimated:
                Original Estimate - 0.5h Original Estimate - 0.5h
                0.5h
                Remaining:
                Remaining Estimate - 0h
                0h
                Logged:
                Time Spent - 32h 55m
                32h 55m