WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-11053

LB->Not able to login by surviving spouse after closing browser

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Low
    • Resolution: Cancelled
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Environment:
      Production, Stage, QA
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Level:
      Employee
    • Module:
      BenAdmin - EDS
    • Reported by:
      Harbinger
    • Company:
      All Clients/Multiple Clients
    • Item State:
      Development - On Hold
    • Issue Importance:
      Q2
    • Browser:
      Google Chrome
    • Sprint:
      WT Sprint 39 - Bugs, WT Sprint 40 - Bugs

      Description

      environment: LB
      Login: Surviving Spouse
      Credential:
      User name: tehs09181991
      Password: hspltest
      Company name: For QA je dunn for hspl
      browser: chrome

      steps:
      1.Login as Surviving Spouse
      2.Close browser
      3.Again open browser and try to login with same Surviving Spouse credential

      Actual result: Multiple login not allowed message display
      Expected Result: user should be able to login after 15 minutes(Session timeout)

      PFA

        Attachments

          Activity

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          sanjana.jadhav Sanjana Jadhav (Inactive) created issue -
          Hide
          Permalink
          sanjana.jadhav Sanjana Jadhav (Inactive) added a comment -

          CC: Rakesh Roy Hrishikesh Deshpande Sachin Hingole Prasad Pise Sheetal Bodhale Jayshree Nagpure

          Show
          sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - CC: Rakesh Roy Hrishikesh Deshpande Sachin Hingole Prasad Pise Sheetal Bodhale Jayshree Nagpure
          sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
          Field Original Value New Value
          Link This issue relates to WT-10727 [ WT-10727 ]
          rakeshr Rakesh Roy (Inactive) made changes -
          Module Parent values: BenAdmin(10100) Parent values: BenAdmin(10100)Level 1 values: EDS(10108)
          Hide
          Permalink
          sanjana.jadhav Sanjana Jadhav (Inactive) added a comment -

          Hi Swapnil Pandhare

          Same issue observed on Azure environment.
          Refer below surviving spouse credential:
          User name: abbottcora
          Password: abbottcora
          Company name: city of durham for hspl
          Please look into this.

          CC: Rakesh Roy Hrishikesh Deshpande Sachin Hingole Prasad Pise

          Thanks,
          Sanjana Jadhav

          Show
          sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - Hi Swapnil Pandhare Same issue observed on Azure environment. Refer below surviving spouse credential: User name: abbottcora Password: abbottcora Company name: city of durham for hspl Please look into this. CC: Rakesh Roy Hrishikesh Deshpande Sachin Hingole Prasad Pise Thanks, Sanjana Jadhav
          sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
          Link This issue relates to WT-10727 [ WT-10727 ]
          gaurav.sodani Gaurav Sodani (Inactive) made changes -
          Sprint WT Sprint 39 - Bugs [ 90 ]
          Permalink
          niteen.surwase Niteen Surwase (Inactive) logged work - 11/Oct/17 06:00 PM - edited
          • Time Spent:
            2h
             

            Check-in issue on LB

          swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
          Assignee Swapnil Pandhare [ swapnil.pandhare ] Niteen Surwase [ niteen.surwase ]
          Permalink
          niteen.surwase Niteen Surwase (Inactive) logged work - 13/Oct/17 06:00 PM
          • Time Spent:
            2h
             

            Reproducing and Analysis issue on Local

          niteen.surwase Niteen Surwase (Inactive) made changes -
          Remaining Estimate 1h [ 3600 ]
          Original Estimate 1h [ 3600 ]
          niteen.surwase Niteen Surwase (Inactive) made changes -
          Remaining Estimate 1h [ 3600 ] 0h [ 0 ]
          Time Spent 2h [ 7200 ]
          Worklog Id 85019 [ 85019 ]
          niteen.surwase Niteen Surwase (Inactive) made changes -
          Time Spent 2h [ 7200 ] 4h [ 14400 ]
          Worklog Id 85022 [ 85022 ]
          niteen.surwase Niteen Surwase (Inactive) made changes -
          Worklog Id 85022 [ 85022 ]
          amit.kumawat Amit Kumawat (Inactive) made changes -
          Assignee Niteen Surwase [ niteen.surwase ] Amit Kumawat [ amit.kumawat ]
          amit.kumawat Amit Kumawat (Inactive) made changes -
          Dev Due Date 25/Oct/2017
          Developer Swapnil Pandhare [ swapnil.pandhare ] Amit Kumawat [ amit.kumawat ]
          gaurav.sodani Gaurav Sodani (Inactive) made changes -
          Sprint WT Sprint 39 - Bugs [ 90 ] WT Sprint 39 - Bugs, WT Sprint 40 - Bugs [ 90, 94 ]
          jyotibala Jyotibala Pardeshi (Inactive) made changes -
          Status Open [ 1 ] In Development [ 10007 ]
          jyotibala Jyotibala Pardeshi (Inactive) made changes -
          Assignee Amit Kumawat [ amit.kumawat ] Jyotibala Pardeshi [ jyotibala ]
          jyotibala Jyotibala Pardeshi (Inactive) made changes -
          Developer Amit Kumawat [ amit.kumawat ] Jyotibala Pardeshi [ jyotibala ]
          jyotibala Jyotibala Pardeshi (Inactive) made changes -
          Dev Due Date 25/Oct/2017 27/Oct/2017
          Permalink
          jyotibala Jyotibala Pardeshi (Inactive) logged work - 27/Oct/17 04:32 AM
          • Time Spent:
            4h
             

            Debugging and analysis of the issue.
            Tried to reproduced the issue on LB as well as on local machine.
            Internal discussion with Swapnil, Niteen and Sheetal.

          jyotibala Jyotibala Pardeshi (Inactive) made changes -
          Time Spent 4h [ 14400 ] 8h [ 28800 ]
          Worklog Id 86817 [ 86817 ]
          jyotibala Jyotibala Pardeshi (Inactive) made changes -
          Company All Clients/Multiple Clients [ 18434 ]
          Item State Parent values: Development(10200)Level 1 values: In Analysis(10204)
          jyotibala Jyotibala Pardeshi (Inactive) made changes -
          Item State Parent values: Development(10200)Level 1 values: In Analysis(10204) Parent values: Development(10200)Level 1 values: In Progress(10206)
          Permalink
          jyotibala Jyotibala Pardeshi (Inactive) logged work - 27/Oct/17 01:05 PM
          • Time Spent:
            4h
             

            Debugging and analysis of the issue.
            Internal discussion with Swapnil, Sheetal and Rohan.

          jyotibala Jyotibala Pardeshi (Inactive) made changes -
          Time Spent 8h [ 28800 ] 12h [ 43200 ]
          Worklog Id 87044 [ 87044 ]
          jyotibala Jyotibala Pardeshi (Inactive) made changes -
          Dev Due Date 27/Oct/2017 30/Oct/2017
          satyap Satya made changes -
          Labels Employee_workflow
          satyap Satya made changes -
          Root Cause Scenario/Requirement Missed [ 18432 ]
          satyap Satya made changes -
          Environment_New LB [ 18444 ]
          sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
          Item State Parent values: Development(10200)Level 1 values: In Progress(10206) Parent values: Development(10200)Level 1 values: On Hold(10207)
          Permalink
          jyotibala Jyotibala Pardeshi (Inactive) logged work - 25/Nov/17 09:32 AM - edited
          • Time Spent:
            1h
             

            R&D on browser close event and handling with multiple browsers.

          jyotibala Jyotibala Pardeshi (Inactive) made changes -
          Time Spent 12h [ 43200 ] 13h [ 46800 ]
          Worklog Id 92789 [ 92789 ]
          jyotibala Jyotibala Pardeshi (Inactive) made changes -
          Remaining Estimate 0h [ 0 ] 0.25h [ 900 ]
          Time Spent 13h [ 46800 ] 12.75h [ 45900 ]
          Worklog Id 92789 [ 92789 ]
          jyotibala Jyotibala Pardeshi (Inactive) made changes -
          Remaining Estimate 0.25h [ 900 ] 0h [ 0 ]
          Time Spent 12.75h [ 45900 ] 13h [ 46800 ]
          Worklog Id 92789 [ 92789 ]
          Permalink
          jyotibala Jyotibala Pardeshi (Inactive) logged work - 27/Nov/17 08:56 AM
          • Time Spent:
            8h
             

            R&D on browser close event.
            Tried many solutions.
            Analysis and debugging of the code and scripts.

          jyotibala Jyotibala Pardeshi (Inactive) made changes -
          Time Spent 13h [ 46800 ] 21h [ 75600 ]
          Worklog Id 93193 [ 93193 ]
          Permalink
          jyotibala Jyotibala Pardeshi (Inactive) logged work - 28/Nov/17 12:47 PM
          • Time Spent:
            0.3h
             

            Internal discussion with Rohan and Swapnil

          Permalink
          jyotibala Jyotibala Pardeshi (Inactive) logged work - 28/Nov/17 12:48 PM
          • Time Spent:
            6.7h
             

            Analysis and debugging of the issue.
            Tried different solutions.

          jyotibala Jyotibala Pardeshi (Inactive) made changes -
          Time Spent 21h [ 75600 ] 21.3h [ 76680 ]
          Worklog Id 93255 [ 93255 ]
          jyotibala Jyotibala Pardeshi (Inactive) made changes -
          Time Spent 21.3h [ 76680 ] 28h [ 100800 ]
          Worklog Id 93256 [ 93256 ]
          gaurav.sodani Gaurav Sodani (Inactive) made changes -
          Environment LB [ 18444 ] Production,Stage,LB [ 18442, 18443, 18444 ]
          jyotibala Jyotibala Pardeshi (Inactive) made changes -
          Assignee Jyotibala Pardeshi [ jyotibala ] Swapnil Pandhare [ swapnil.pandhare ]
          jyotibala Jyotibala Pardeshi (Inactive) made changes -
          Developer Jyotibala Pardeshi [ jyotibala ] Swapnil Pandhare [ swapnil.pandhare ]
          Hide
          Permalink
          sanjana.jadhav Sanjana Jadhav (Inactive) added a comment -

          same issue occurred on New UI as well.
          Please refer Jira ID: DEV-1779.

          Prashant Samal-Please close this ticket.

          Thanks,
          Sanjana Jadhav

          CC: Sachin Hingole

          Show
          sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - same issue occurred on New UI as well. Please refer Jira ID: DEV-1779. Prashant Samal -Please close this ticket. Thanks, Sanjana Jadhav CC: Sachin Hingole
          sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
          Assignee Swapnil Pandhare [ swapnil.pandhare ] Sanjana Jadhav [ sanjana.jadhav ]
          sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
          Assignee Sanjana Jadhav [ sanjana.jadhav ] Prashant Samal [ prashant.samal ]
          sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
          Link This issue relates to DEV-1779 [ DEV-1779 ]
          Prashant.samal Prashant Samal (Inactive) made changes -
          Assignee Prashant Samal [ prashant.samal ] Sanjana Jadhav [ sanjana.jadhav ]
          Resolution Cancelled [ 10300 ]
          Status In Development [ 10007 ] Resolution Setting [ 11616 ]
          Prashant.samal Prashant Samal (Inactive) made changes -
          Status Resolution Setting [ 11616 ] Closed [ 6 ]
          Transition Time In Source Status Execution Times
          Jyotibala Pardeshi (Inactive) made transition -
          Open In Development
          		43d 19h 41m 1
          Prashant Samal (Inactive) made transition -
          In Development Resolution Setting
          		325d 20h 57m 1
          Prashant Samal (Inactive) made transition -
          Resolution Setting Closed
          		3s 1

            People

            Assignee:
            sanjana.jadhav Sanjana Jadhav (Inactive)
            Reporter:
            sanjana.jadhav Sanjana Jadhav (Inactive)
            Developer:
            Swapnil Pandhare (Inactive)
            QA:
            Sanjana Jadhav (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            1 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:
              Dev Due Date:

                Time Tracking

                Estimated:
                Original Estimate - 1h Original Estimate - 1h
                1h
                Remaining:
                Remaining Estimate - 0h
                0h
                Logged:
                Time Spent - 28h
                28h