Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Support Task Type:
      Data Correction
    • Environment:
      Production
    • Reported by:
      Support
    • Module:
      BenAdmin - Export
    • Severity:
      Simple

      Description

      Employee Maria Martin - The UMR Medical File
      Per carrier Carol Bass, our file sent EE in code AO4 but for the children / child our file sent code AO3. This kicked out because they are asking why on different codes/plans. I show this EE is enrolled in FSA which is why EE is in the AO4code I think. Why do we send EE and child with different codes? This resulted in Issue for child Francisco Octavio. Any others impacted?

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            Transition Time In Source Status Execution Times
            Damion M Velasquez made transition -
            Open In Progress
            4m 46s 1
            Tracy Kot (Inactive) made transition -
            Resolved Reopen
            3d 15h 11m 1
            Damion M Velasquez made transition -
            Reopen In Progress
            20h 27m 1
            Vinayak Kulkarni (Inactive) made transition -
            In Progress Resolved
            20h 14m 2
            Vinayak Kulkarni (Inactive) made transition -
            Resolved Closed
            189d 17h 39m 1

              People

              Assignee:
              Vinayak.Kulkarni Vinayak Kulkarni (Inactive)
              Reporter:
              Damion.Velasquez Damion M Velasquez
              Account Executive:
              Tracy Kot (Inactive)
              EDI Analyst 1:
              Damion M Velasquez
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              0 Vote for this issue
              Watchers:
              3 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 8h
                  8h
                  Remaining:
                  Time Spent - 2.5h Remaining Estimate - 5.5h
                  5.5h
                  Logged:
                  Time Spent - 2.5h Remaining Estimate - 5.5h
                  2.5h