Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Platform
    • Labels:
      None
    • Environment:
      Stage
    • Bug Severity:
      Medium
    • Module:
      Platform
    • Reported by:
      Client
    • Company:
      County of San Luis Obispo
    • Item State:
      Development - On Hold
    • Reported by Customer:
      BCC
    • Sprint:
      WT Sprint 40 - Bugs

      Description

      We are trying to upload the attached logo with a transparent background. The original logo was a jpeg and had a white background so we cannot use it.

      When I upload the .gif image it will not replace the .jpg

      Please upload the attached image. I also uploaded a .png version if that would work better

      Kira Hamilton

        Attachments

        1. CoSLO small.png
          CoSLO small.png
          26 kB
        2. CoSLO small2.gif
          CoSLO small2.gif
          6 kB
        3. Screenshot (163).png
          Screenshot (163).png
          78 kB
        4. Screenshot (164).png
          Screenshot (164).png
          190 kB
        5. Screenshot (165).png
          Screenshot (165).png
          240 kB
        6. Screenshot (166).png
          Screenshot (166).png
          459 kB
        7. SLO-CompanyLogo_Partnerlogin.png
          SLO-CompanyLogo_Partnerlogin.png
          77 kB
        8. SLO-CompanyLogo.png
          SLO-CompanyLogo.png
          63 kB
        9. SLOImageUpload.png
          SLOImageUpload.png
          57 kB

          Activity

          Hide
          amit.kumawat Amit Kumawat (Inactive) added a comment -

          Hello Jaideep Vinchurkar,

          I have checked all files related to Upload Company Logo :

          *UploadImages.cshtml
          UploadImageCompanyLogoPV.cshtml
          UploadImagesController.cs
          UploadImages.cs
          ControllerWebTier.cs
          WORKTERRAControllerWebTier.cs
          ControllerAppTier.svc.cs
          WORKTERRAControllerAppTier.cs
          CollectionManager.vb
          UploadImages.vb*

          I haven't found any checkin's related to this issue. So assigning back to you.

          CC: Swapnil Pandhare, Sheetal Bodhale, Satya

          Thank & Regards,
          Amit Kumawat

          Show
          amit.kumawat Amit Kumawat (Inactive) added a comment - Hello Jaideep Vinchurkar , I have checked all files related to Upload Company Logo : *UploadImages.cshtml UploadImageCompanyLogoPV.cshtml UploadImagesController.cs UploadImages.cs ControllerWebTier.cs WORKTERRAControllerWebTier.cs ControllerAppTier.svc.cs WORKTERRAControllerAppTier.cs CollectionManager.vb UploadImages.vb* I haven't found any checkin's related to this issue. So assigning back to you. CC: Swapnil Pandhare , Sheetal Bodhale , Satya Thank & Regards, Amit Kumawat
          Hide
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment -

          Hi Swapnil Pandhare,

          This issue was reproducible a few days back. Now it is working perfectly. Can you please check if any code pushed ?

          Show
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment - Hi Swapnil Pandhare , This issue was reproducible a few days back. Now it is working perfectly. Can you please check if any code pushed ?
          Hide
          akash.thakur Akash Thakur (Inactive) added a comment - - edited

          Hi Sachin Hingole,

          As per my observations the issue was not reproduced . i have attached the 4 screenshots please refer them the names are same for uploaded file and display name.

          Note:- I have tested above scenario on stage .

          Thanks
          Akash
          Jaideep Vinchurkar

          Show
          akash.thakur Akash Thakur (Inactive) added a comment - - edited Hi Sachin Hingole , As per my observations the issue was not reproduced . i have attached the 4 screenshots please refer them the names are same for uploaded file and display name. Note:- I have tested above scenario on stage . Thanks Akash Jaideep Vinchurkar
          Hide
          dkulling Debbie Kulling added a comment -

          The image looks good thank you! Please let me know when the issue of uploading the document has been resolved.

          Show
          dkulling Debbie Kulling added a comment - The image looks good thank you! Please let me know when the issue of uploading the document has been resolved.
          Hide
          sachin.hingole Sachin Hingole (Inactive) added a comment -

          Hi Debbie Kulling,

          We will fix this issue and let you know.

          As of now we have done this for SLO stage company from back end.
          refer images
          Can you please check and confirm.

          Thanks,
          Sachin Hingole

          Satya Jaideep Vinchurkar

          Show
          sachin.hingole Sachin Hingole (Inactive) added a comment - Hi Debbie Kulling , We will fix this issue and let you know. As of now we have done this for SLO stage company from back end. refer images Can you please check and confirm. Thanks, Sachin Hingole Satya Jaideep Vinchurkar
          Hide
          sachin.hingole Sachin Hingole (Inactive) added a comment -

          As discussed with Satya, assigning to you.
          This issue is reported for SLO on Stage

          Steps to reproduce
          1. Log in as CA
          2. go to customizer - upload images
          3. remove existing uploaded file from company logo section from both plances (grid and link shown below upload control)
          3. upload the PNG file from this JIRA
          4. Click on save and refresh page

          actual result - does not reflect PNF file, it still shows JPG file name at link shown below upload control

          Jaideep Vinchurkar Satya

          Show
          sachin.hingole Sachin Hingole (Inactive) added a comment - As discussed with Satya, assigning to you. This issue is reported for SLO on Stage Steps to reproduce 1. Log in as CA 2. go to customizer - upload images 3. remove existing uploaded file from company logo section from both plances (grid and link shown below upload control) 3. upload the PNG file from this JIRA 4. Click on save and refresh page actual result - does not reflect PNF file, it still shows JPG file name at link shown below upload control Jaideep Vinchurkar Satya
          Hide
          mandark Mandar Kulkarni (Inactive) added a comment -

          Hi Rakesh Shinde,
          Could you please look in to this?

          -----------------------------------------------------
          CC: Vijay Siddha, Satya, shrikant.sapkal

          Show
          mandark Mandar Kulkarni (Inactive) added a comment - Hi Rakesh Shinde , Could you please look in to this? ----------------------------------------------------- CC: Vijay Siddha , Satya , shrikant.sapkal

            People

            Assignee:
            dkulling Debbie Kulling
            Reporter:
            dkulling Debbie Kulling
            Account Executive:
            Debbie Kulling
            Votes:
            0 Vote for this issue
            Watchers:
            6 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:
              Dev Due Date:

                Time Tracking

                Estimated:
                Original Estimate - 8h Original Estimate - 8h
                8h
                Remaining:
                Remaining Estimate - 0h
                0h
                Logged:
                Time Spent - 9h 35m
                9h 35m