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Type:
Bug
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Status: Closed
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Priority:
Medium
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: Platform
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Labels:None
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Environment:Stage
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Bug Severity:Medium
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Module:Platform
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Reported by:Client
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Company:County of San Luis Obispo
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Item State:Development - On Hold
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Reported by Customer:BCC
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Sprint:WT Sprint 40 - Bugs
We are trying to upload the attached logo with a transparent background. The original logo was a jpeg and had a white background so we cannot use it.
When I upload the .gif image it will not replace the .jpg
Please upload the attached image. I also uploaded a .png version if that would work better
| Field | Original Value | New Value |
|---|---|---|
| Assignee | Mandar Kulkarni [ mandark ] | Rakesh Shinde [ rakesh.shinde ] |
As discussed with Satya, assigning to you.
This issue is reported for SLO on Stage
Steps to reproduce
1. Log in as CA
2. go to customizer - upload images
3. remove existing uploaded file from company logo section from both plances (grid and link shown below upload control)
3. upload the PNG file from this JIRA 
4. Click on save and refresh page
actual result - does not reflect PNF file, it still shows JPG file name at link shown below upload control
Sachin Hingole (Inactive)
added a comment - As discussed with Satya, assigning to you.
This issue is reported for SLO on Stage
Steps to reproduce
1. Log in as CA
2. go to customizer - upload images
3. remove existing uploaded file from company logo section from both plances (grid and link shown below upload control)
3. upload the PNG file from this JIRA
4. Click on save and refresh page
actual result - does not reflect PNF file, it still shows JPG file name at link shown below upload control
Jaideep Vinchurkar Satya Sachin Hingole (Inactive)
made changes -
| Assignee | Rakesh Shinde [ rakesh.shinde ] | Akash Thakur [ akash.thakur ] |
Sachin Hingole (Inactive)
made changes -
| Attachment | SLOImageUpload.png [ 62264 ] |
Sachin Hingole (Inactive)
logged work - 21/Sep/17 07:06 AM -
- Time Spent:
- 1h
-
Internal discussion
verified using admin user
Sachin Hingole (Inactive)
made changes -
| Remaining Estimate | 8h [ 28800 ] | |
| Original Estimate | 8h [ 28800 ] |
Sachin Hingole (Inactive)
made changes -
| Remaining Estimate | 8h [ 28800 ] | 7h [ 25200 ] |
| Time Spent | 1h [ 3600 ] | |
| Worklog Id | 80183 [ 80183 ] |
| Remaining Estimate | 7h [ 25200 ] | 6.5h [ 23400 ] |
| Time Spent | 1h [ 3600 ] | 1.5h [ 5400 ] |
| Worklog Id | 80236 [ 80236 ] |
Sachin Hingole (Inactive)
made changes -
| Attachment | SLO-CompanyLogo.png [ 62291 ] | |
| Attachment | SLO-CompanyLogo_Partnerlogin.png [ 62292 ] |
Hi Debbie Kulling,
We will fix this issue and let you know.
As of now we have done this for SLO stage company from back end.
refer images 
Can you please check and confirm.
Thanks,
Sachin Hingole
Sachin Hingole (Inactive)
added a comment - Hi Debbie Kulling ,
We will fix this issue and let you know.
As of now we have done this for SLO stage company from back end.
refer images
Can you please check and confirm.
Thanks,
Sachin Hingole
Satya Jaideep Vinchurkar Sachin Hingole (Inactive)
made changes -
| Remaining Estimate | 6.5h [ 23400 ] | 6h 10m [ 22200 ] |
| Time Spent | 1.5h [ 5400 ] | 1h 50m [ 6600 ] |
| Worklog Id | 80251 [ 80251 ] |
| Status | Open [ 1 ] | In Development [ 10007 ] |
-
- Time Spent:
- 3h
-
Analysis & testing of this issue on all platform & searching the root cause.
The image looks good thank you! Please let me know when the issue of uploading the document has been resolved.
Sachin Hingole (Inactive)
logged work - 23/Sep/17 05:25 AM -
- Time Spent:
- 0.25h
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reproduced issue and shared details with Dev
Sachin Hingole (Inactive)
made changes -
| Remaining Estimate | 6h 10m [ 22200 ] | 5h 55m [ 21300 ] |
| Time Spent | 1h 50m [ 6600 ] | 2h 5m [ 7500 ] |
| Worklog Id | 80911 [ 80911 ] |
| Module | Parent values: BenAdmin(10100) | Parent values: Platform(10106) |
| Component/s | Platform [ 10006 ] | |
| Component/s | BenAdmin [ 10000 ] |
| Remaining Estimate | 5h 55m [ 21300 ] | 2h 55m [ 10500 ] |
| Time Spent | 2h 5m [ 7500 ] | 5h 5m [ 18300 ] |
| Worklog Id | 81535 [ 81535 ] |
| Item State | Parent values: Development(10200)Level 1 values: In Analysis(10204) |
| Attachment | Screenshot (163).png [ 64242 ] |
| Attachment | Screenshot (164).png [ 64243 ] |
| Attachment | Screenshot (165).png [ 64244 ] |
| Attachment | Screenshot (166).png [ 64245 ] |
Hi Sachin Hingole,
As per my observations the issue was not reproduced . i have attached the 4 screenshots please refer them the names are same for uploaded file and display name.
Note:- I have tested above scenario on stage .
Thanks
Akash
Jaideep Vinchurkar
| Assignee | Akash Thakur [ akash.thakur ] | Sachin Hingole [ sachin.hingole ] |
Sachin Hingole (Inactive)
made changes -
| Status | In Development [ 10007 ] | Local Testing [ 10200 ] |
Sachin Hingole (Inactive)
made changes -
| Status | Local Testing [ 10200 ] | Reopen in Local [ 10018 ] |
Sachin Hingole (Inactive)
made changes -
| Assignee | Sachin Hingole [ sachin.hingole ] | Jaideep Vinchurkar [ jaideep.vinchurkar ] |
Hi Swapnil Pandhare,
This issue was reproducible a few days back. Now it is working perfectly. Can you please check if any code pushed ?
| Assignee | Jaideep Vinchurkar [ jaideep.vinchurkar ] | Swapnil Pandhare [ swapnil.pandhare ] |
| Priority | High [ 2 ] | Medium [ 3 ] |
Gaurav Sodani (Inactive)
made changes -
| Sprint | WT Sprint 40 - Bugs [ 94 ] |
| Assignee | Swapnil Pandhare [ swapnil.pandhare ] | Amit Kumawat [ amit.kumawat ] |
| Status | Reopen in Local [ 10018 ] | In Development [ 10007 ] |
Jyotibala Pardeshi (Inactive)
made changes -
| Dev Due Date | 25/Oct/2017 |
| Remaining Estimate | 2h 55m [ 10500 ] | 0h [ 0 ] |
| Time Spent | 5h 5m [ 18300 ] | 9h 5m [ 32700 ] |
| Worklog Id | 85880 [ 85880 ] |
-
- Time Spent:
- 4h
-
Discussiion with Jaideep and Sachin h.
Checked code check in for code files
Hello Jaideep Vinchurkar,
I have checked all files related to Upload Company Logo :
*UploadImages.cshtml
UploadImageCompanyLogoPV.cshtml
UploadImagesController.cs
UploadImages.cs
ControllerWebTier.cs
WORKTERRAControllerWebTier.cs
ControllerAppTier.svc.cs
WORKTERRAControllerAppTier.cs
CollectionManager.vb
UploadImages.vb*
I haven't found any checkin's related to this issue. So assigning back to you.
CC: Swapnil Pandhare, Sheetal Bodhale, Satya
Thank & Regards,
Amit Kumawat
| Assignee | Amit Kumawat [ amit.kumawat ] | Debbie Kulling [ dkulling ] |
-
- Time Spent:
- 0.5h
-
Discussion with Swapnil, Sheetal
| Time Spent | 9h 5m [ 32700 ] | 9h 35m [ 34500 ] |
| Worklog Id | 86176 [ 86176 ] |
Sheetal Bodhale (Inactive)
made changes -
| Item State | Parent values: Development(10200)Level 1 values: In Analysis(10204) |
| Environment_New | Stage [ 18443 ] |
Gaurav Sodani (Inactive)
made changes -
| Company | Safe Harbors [ 13636 ] | |
| Item State | Parent values: Development(10200)Level 1 values: On Hold(10207) |
Gaurav Sodani (Inactive)
made changes -
| Company | Safe Harbors [ 13636 ] | County of San Luis Obispo [ 18417 ] |
| Resolution | Fixed [ 1 ] | |
| Status | In Development [ 10007 ] | Rejected [ 10004 ] |
| Status | Rejected [ 10004 ] | Closed [ 6 ] |
| Transition | Time In Source Status | Execution Times |
|---|
|
1d 13h 48m | 1 |
Sachin Hingole (Inactive)
made transition
-
|
24d 1h 2m | 1 |
Sachin Hingole (Inactive)
made transition
-
|
24m 14s | 1 |
|
7d 14m | 1 |
|
81d 6h 2m | 1 |
|
4s | 1 |
.png){kind=link}
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.png){kind=link}
Hi Rakesh Shinde,
Could you please look in to this?
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CC: Vijay Siddha, Satya, shrikant.sapkal