Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Platform
    • Labels:
      None
    • Environment:
      Stage
    • Bug Severity:
      Medium
    • Module:
      Platform
    • Reported by:
      Client
    • Company:
      County of San Luis Obispo
    • Item State:
      Development - On Hold
    • Reported by Customer:
      BCC
    • Sprint:
      WT Sprint 40 - Bugs

      Description

      We are trying to upload the attached logo with a transparent background. The original logo was a jpeg and had a white background so we cannot use it.

      When I upload the .gif image it will not replace the .jpg

      Please upload the attached image. I also uploaded a .png version if that would work better

      Kira Hamilton

        Attachments

        1. CoSLO small.png
          CoSLO small.png
          26 kB
        2. CoSLO small2.gif
          CoSLO small2.gif
          6 kB
        3. Screenshot (163).png
          Screenshot (163).png
          78 kB
        4. Screenshot (164).png
          Screenshot (164).png
          190 kB
        5. Screenshot (165).png
          Screenshot (165).png
          240 kB
        6. Screenshot (166).png
          Screenshot (166).png
          459 kB
        7. SLO-CompanyLogo_Partnerlogin.png
          SLO-CompanyLogo_Partnerlogin.png
          77 kB
        8. SLO-CompanyLogo.png
          SLO-CompanyLogo.png
          63 kB
        9. SLOImageUpload.png
          SLOImageUpload.png
          57 kB

          Activity

          sachin.hingole Sachin Hingole (Inactive) logged work - 21/Sep/17 07:06 AM
          • Time Spent:
            1h
             

            Internal discussion
            verified using admin user

          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) logged work - 21/Sep/17 11:00 AM
          • Time Spent:
            0.5h
             
            <No comment>
          sachin.hingole Sachin Hingole (Inactive) logged work - 21/Sep/17 11:51 AM
          • Time Spent:
            20m
             
            <No comment>
          akash.thakur Akash Thakur (Inactive) logged work - 22/Sep/17 12:00 PM
          • Time Spent:
            3h
             

            Analysis & testing of this issue on all platform & searching the root cause.

          sachin.hingole Sachin Hingole (Inactive) logged work - 23/Sep/17 05:25 AM
          • Time Spent:
            0.25h
             

            reproduced issue and shared details with Dev

          amit.kumawat Amit Kumawat (Inactive) logged work - 24/Oct/17 01:36 AM
          • Time Spent:
            4h
             

            Discussiion with Jaideep and Sachin h.
            Checked code check in for code files

          amit.kumawat Amit Kumawat (Inactive) logged work - 25/Oct/17 04:34 AM
          • Time Spent:
            0.5h
             

            Discussion with Swapnil, Sheetal

            People

            Assignee:
            dkulling Debbie Kulling
            Reporter:
            dkulling Debbie Kulling
            Account Executive:
            Debbie Kulling
            Votes:
            0 Vote for this issue
            Watchers:
            6 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:
              Dev Due Date:

                Time Tracking

                Estimated:
                Original Estimate - 8h Original Estimate - 8h
                8h
                Remaining:
                Remaining Estimate - 0h
                0h
                Logged:
                Time Spent - 9h 35m
                9h 35m